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  • Add You - Top Ten SEO Mistakes of Dealer Websites-Used Car Dealers Specifically

    Defend Your Management Approach With a Credible Attack
    Whether you call it a management methodology, approach, style, manner, way or even a system, if it lacks one aspect it will not be effective.If you are leading a team or department you are to communicate your tactics. You must tell either how you want activities organized or what the results should be. If you are combining both, people will wonder: “which one is the most important”. If you will not choose, others will choose for you. Yet others, being a team of twenty employees, might make their own choices. And all those choices added up will most certainly lack coherence.They credited George Soros for cracking the bank of England in 1992. But was it really on his account (only) that the European Monetary System (EMS) fell apart? Excuse me for bringing up such an old history, but history appears to repeat itself sometimes. Credibility was one of the major reasons why the EMS was not sustainable. Credibility is not a topic for the economic section only. Even there it is about management; the management of the EMS, management (and control) of inflation, management of the treasury. The same fundamentals apply. For which in this case it is all about being credible.Credibility is a psychological factor that is always present in management. Many projects that are lined up will not count on commitment because of a scope or objective that fails to be credible. Or that available resources that are in no proportion to the required output. There are many other examples. It is your job however to have them sorted out before you start managing.© 2005 Hans Bool
    users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in infor

    How to Hold a Contest?
    Step 1: Decide upon a theme for your contestThe first step must be to decide a theme for your contest. For best results, keep it seasonal or holiday-themed.Step 2: Contest DetailsNow you need to work out the details. What will people be required to enter your contest. It might be as simple as signing up with their email addresses to something much more interesting and creative as sending you their tips, stories, recipes etc. You can also plan a scavenger hunt as it will give your website and its content maximum exposure.Step 3: The PrizesKeeping in mind the theme of your contest, offer prizes to winners. If you sell a product, you can give away your own products as prizes. You can even get other vendors to sponsor your contests. Depending upon your audience, you can offer products, services, discount vouchers, e-products, free advertising etc. as prizes.Step 4: Place a FormTo enable visitors to enter your contest, you will need to prepare a form which will need to be placed on a separate page on your website.Your form can even be your mailing list subscription form (if you are going to plan a draw from the mailing list). Otherwise, prepare a proper form asking for the following details:Name Email Snail Mail Address (for shipping the prize) - you can also choose to ask for this later when you contact the winners Contest Entry - the required tip, story etc.Test your form to see if it is working properly. This is very crucial.Step 5: Your Contest PageDedicate an entire page on your website to your contest. This page will list the following:1. Contest Description and Details, start date, end date etc. 2. Prizes Offered 3. Form mentioned in the previous step 4. Mention Your Prize Sponsors 5. Terms and Conditions (who can enter, how many times can 1 person enter, disclaimer etc.)Do not forget to set a page title and add description and keywords to this page. This is the page that you will be promoting at contest sites and search engines are also likely to list it.Step 6: Promote Your ContestOnly after your contest page is completely ready and uploaded on your server, should you start promoting it.Promote your contest by listing it for free on Contest sites. You can also consider purchasing paid listings on these websites. You can also go in for other forms of advertising like website and ezine advertising.And most important, do not forget to mention the contest (along with an active
    1.) Sites Made Entirely Out Of Flash

    As any SEO will tell you, or nearly any web designer with the slightest knowledge about the behavior of search engine spiders, designing a site entirely in flash is a recipe for disaster. As search engines become more sophisticated, the game of search engine optimization has become more complex....indeed, the process of becoming a highly ranked site has become quite a complex task. But at the most basic level, sites designed in flash are essentially invisible to search engines. A large component of determining the relevancy of a site by a search engine spider lies in the spiderability (ability of the spider to crawl) of high quality, keyword rich content. In the car industry, there are literally thousands of keywords that can be built into a website to dramatically increase traffic. In west palm beach alone, the location of a used car dealership I am currently in the process of optimizing for, there are literally hundreds of car related keywords which can be used to pull new traffic. This means that any new content that can be built into the site, any content which contains keywords that customers may be searching for, is content that can and should be seen by the search engines. It is content that should make it onto the web. If this content is presented in flash, however, it will never be indexed, and will therefore provide absolutely no value to ranking goals of the site. The bottom line is:

    2.) Duplicate Content

    For those sites not built entirely in flash, an even more ominous problem is usually lurking. Duplicate content is abhorred by search engines. As many may know, a great deal of keyword rich spam sites are generated dynamically through scripts that scrape the internet for content that is likely to be searched for by the general public. With a strategy designed to create revenue through volume, huge spam networks have been created (thousands of sites have been generated) by scraping or stealing content from legitimate websites. As a result, search engines approach duplicate content through a process known as canonicalization. What this means is the the search engines look at sites containing duplicate content and make a judgment about which site best represents the content contained on all of the sites. Whichever website is chosen as the most relevant for the content it contains then becomes the only site that is given any weight by the search engines and all other sites are completely devalued...or de-listed. To illustrate how extensive this problem is, visit any dealer.com site. Then examine any non-flash content, choose a text string (perhaps a piece of text from the about us section), and enter that text into google or yahoo with quotes around it. The results are astounding. Google has crawled literally thousands of pages created by dealer.com that contain the exact same content. In fact, almost every page created by dealer.com that is in the slightest bit search engine friendly (meaning it was at the very least not built in flash), is keyword content that belongs to hundreds of pages already on the net. The bottom line is:

    Many Dealer Websites do great harm to themselves by having their only spiderable content be content that exists in duplicate on the pages of dozens, hundreds, or even thousands of similar sites.

    Any site containing non-original content will very likely be heavily penalized in the SERPS (search engine result pages), or will be de-listed altogether.

    3.)Hidden Sitemaps and Links

    One of the primary ways to garauntee that a site will be completely indexed (all pages will be crawled and included in the SERPS) is to include a sitemap on index pages or main pages that are sure to be crawled. A sitemap is essentially a list of links to all of the pages on the site, organized in an organized fashion. The inclusion of sitemaps is seen by many seo's as essential, and is a step many dealer website have taken in the right direction with regard to designing sites that have a chance to rank well. What they do wrong in this regard is the inclusion of sitemaps whose links are either a.) Hidden Behind Flash Movies or b.) Hidden using CSS. Hiding text behind a flash movie is fairly easy considering Flash typically floats above any site content when properly positioned, and is desirably for many designers wishing to create a seamless and immersive flash experience for their visitors. This has largely been the goal of many dealer designers such as BZ results. While often beautifully designed, the templates set up by such companies are often designed in such a way that links, sitemaps, and often keyword rich text is hidden from human eyes in an attempt to lure search engine spiders into indexing deeper pages. This type of design trick may have been a work around solution in the past, but it has become a major no-no in the SEO world. A basic rule of thumb is that search engine spiders have a great aversion to any attempts at trickery. This means that if you have hidden content on your site, whether it be links to other pages or just text, you will be penalized in the SERPS, or de-listed. Search engines see hidden content as an attempt to trick search engines into thinking a page is about something other than is being showed to that site's visitors. As you can imagine, in the eyes of a search engine, this makes such a site irrelevant to all search terms. The bottom line is:

    4.)Heavy Reliance on Meta Tags

    In the early days of the internet, much less sophisticated techniques were needed to deliver very high quality search results to users. As the net became a place where revenue was considered by many to be directly related to traffic volume, sites hungry for profit began to use the system in place to deliver more and more traffic. In the past, search engines used what are known as meta tags to determine what a site was about, and therefore what types of searches it should be shown for. Meta tags are basically tags written in the head of HTML documents that contain a list of keywords relevant to the site (as determined by the webmaster), as well as a description of the site. This information was once the primary method for determining relevancy in the SERPS. Due to misuse, however, the use of meta tags has become nearly obsolete. Unfortunately, many dealer websites have not kept up with the times, and still rely on meta tags as one of the only ways they inform search engines of their content. This is usually done with a very large list of words in the "keyword" metatag. This type of optimization can be seen by examining the source code of any dealer.com, bz results, reynolds & reynolds, or cobalt site. What is even more disturbing is that the keywords in these meta tags are often the most general and therefore some of the most competitive keywords in the industry. As a poignant example, my current client's old site did not contain the words "west palm beach" or "used cars" in its keyword list. These keywords were the most important keywords for driving traffic to this site. Instead, dealer.com chose to include in its keywords a list of every car manufacturer in the world....even though my client rarely sells a number of these brands. Additionally, for the local keywords that were included, there were major spelling errors that in this case held absolutely no value for my client. The bottom line is:

    Many Dealer Websites still see meta tags as a viable means of communicating a site's content, and remain for many sites the only method exposure.

    The use of meta tags in SEO is, at best, a slightly useful way of optimizing a page, if the proper keywords have been chosen, and at worst, completely worthless as a tool in increasing search engine position or relevance.

    5.)Poor Keyword Research/Choices/Optimization

    As was mentioned in my treatment of the use of meta tags, the majority of dealer websites fail to take into account the large variety of relevant keywords available and optimize only for the most highly competitive and least targeted terms. For sites like the one being optimized for my client, a concentration on the "long tail" is the most effective method in gaining quality traffic. What this means in terms of keyword choice and seo is that the keywords which are of most importance are not those that get the most searches and are the most competitive. What this means is that the most highly qualified keywords, and those most likely to bring in buying customers are those keywords that are on the long tail, bring in less searches, but are more relevant to our consumers. This means that choosing the key phrase "used cars in west palm beach Florida" would be much more effective in bringing customers than the term "used cars," which is arguably a very competitive phrase. Additionally, keyword optimization for a word such as jaguar would not be nearly as effective in our treatment as, say, "jaguar s type Florida." Many dealer websites ignore altogether the need to optimize both for specific key phrases, as well as specifically targeting and tailoring keywords locally. The more specific and tailored the keyword, the better. Although such terms will undoubtedly generate less traffic, they will be more highly targeted. With effort, a large list can be compiled and can be used to generate traffic that is cheaper (when used in pay-per-click campaigns) and also much more effective. The bottom line is:

    Many Dealer Websites are unwisely optimizing for keyword that are too competitive and not targeted (both in terms of attracting customers who are ready to buy and in terms of attracting local clientel.)

    Keywords that are not well targeted are useless. They result in high exit rates, wasted resources and WASTED MONEY.

    6.)Major Design Flaws (not anticipating the customers needs)

    As anyone involved in the new Web 2.0 Culture will tell you, the internet is shifting. Internet users are increasingly hungry in their search for information. They are finicky and impatient and are most concerned with finding the information they are looking for in a an efficient manner. The days of flashing lights, rotating banners, animated gifs and marquees is far behind us, and the days of flash intros and bandwidth hungry animations seems to fading away as well. To replace the old web is a return to simplicity, a return to what matters most on the internet; information. In some ways, many dealer website have taken this sentiment to heart in that they have begun to include a large wealth of information about individual cars on their sites. In fact, this was a major selling point for my client in his initial decision to outsource his website development to one of the major dealer site developers. Where Dealer websites have largely missed the boat, however, is in creating sites that are very flashy and seem good in their attempt to attract customers, but are off the mark in anticipating what their customer is truly looking for when they visit a website. Each hit a dealer site receives is an opportunity for that site to convince the customer of the trustworthiness, helpfulness, and value that can be offered by that dealership. In print and television advertising flashy advertising has worked well, but on the internet their has been a major shift. People have learned to tune out anything that tries to hard to grab their attention. Nobody clicks on those popups claiming you've won $10,000, and peoples eyes are no longer drawn or remain fixed to text that scrolls. Web users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in infor

    A Million Dollars in 4 Months?
    As with so many things, the ideas that really 'work' on the Internet are often the most simple. In fact, they are often the ideas that most people would just discard as being too ridiculous to even try (this doesn't just apply to the Internet of course - many great inventors/entrepreneurs have been laughed at in the past only to have the last laugh themselves...).Anyway, I have been following the story of one such idea over the past couple of months and although I am sure many of you will already be familiar with it, I wanted to share some thoughts with you.The site in question is called the Million Dollar Home Page. This site was the brainchild of an English guy by the name of Alex Tew. Alex is 21 and back in August was about to start university. Being only too aware of the fact that many students end up finishing their education with huge debts to repay, he decided to try and generate sufficient funds to cover his expenses whilst studying using the power of the Internet.The basic concept of the Million Dollar Home Page is that website owners can buy advertising space on the home page of the site at a cost of $1 per pixel. The smallest advertising block you can purchase is 10x10 pixels, hence a cost of $100. There are a million pixels available for purchase, thus if Alex succeeds in selling them all, he will have raised a cool $1million!On the face of it, this is a crazy idea - why would anyone want to pay to put a tiny graphic on a page of thousands of other tiny graphics on the off-chance that someone might click on it? If you had asked me 3 months ago (ie. prior to the site being launched) if I thought it was worth doing, I would have said 'no' (as indeed, I think most people would have done). How wrong I was....Alex launched the site at the end of August and right away started to try and generate press interest. This approach worked superbly and he has had International press coverage over the past couple of months which has helped to spread the word about his site in the viral manner that is only possible via the Internet. Result? At the time of writing this article, Alex had sold over half a million pixels - yup, that means he has generated over $500,000 in income in just 2 months! At this rate he will achieve his target of selling a million pixels by the end of the year and even if he doesn't sell another pixel, he has still done superbly well.So what can we learn from this?Well the first thing is that even the wackiest ideas can work and it doesn't matter how sim
    . In fact, almost every page created by dealer.com that is in the slightest bit search engine friendly (meaning it was at the very least not built in flash), is keyword content that belongs to hundreds of pages already on the net. The bottom line is:

    Many Dealer Websites do great harm to themselves by having their only spiderable content be content that exists in duplicate on the pages of dozens, hundreds, or even thousands of similar sites.

    Any site containing non-original content will very likely be heavily penalized in the SERPS (search engine result pages), or will be de-listed altogether.

    3.)Hidden Sitemaps and Links

    One of the primary ways to garauntee that a site will be completely indexed (all pages will be crawled and included in the SERPS) is to include a sitemap on index pages or main pages that are sure to be crawled. A sitemap is essentially a list of links to all of the pages on the site, organized in an organized fashion. The inclusion of sitemaps is seen by many seo's as essential, and is a step many dealer website have taken in the right direction with regard to designing sites that have a chance to rank well. What they do wrong in this regard is the inclusion of sitemaps whose links are either a.) Hidden Behind Flash Movies or b.) Hidden using CSS. Hiding text behind a flash movie is fairly easy considering Flash typically floats above any site content when properly positioned, and is desirably for many designers wishing to create a seamless and immersive flash experience for their visitors. This has largely been the goal of many dealer designers such as BZ results. While often beautifully designed, the templates set up by such companies are often designed in such a way that links, sitemaps, and often keyword rich text is hidden from human eyes in an attempt to lure search engine spiders into indexing deeper pages. This type of design trick may have been a work around solution in the past, but it has become a major no-no in the SEO world. A basic rule of thumb is that search engine spiders have a great aversion to any attempts at trickery. This means that if you have hidden content on your site, whether it be links to other pages or just text, you will be penalized in the SERPS, or de-listed. Search engines see hidden content as an attempt to trick search engines into thinking a page is about something other than is being showed to that site's visitors. As you can imagine, in the eyes of a search engine, this makes such a site irrelevant to all search terms. The bottom line is:

    4.)Heavy Reliance on Meta Tags

    In the early days of the internet, much less sophisticated techniques were needed to deliver very high quality search results to users. As the net became a place where revenue was considered by many to be directly related to traffic volume, sites hungry for profit began to use the system in place to deliver more and more traffic. In the past, search engines used what are known as meta tags to determine what a site was about, and therefore what types of searches it should be shown for. Meta tags are basically tags written in the head of HTML documents that contain a list of keywords relevant to the site (as determined by the webmaster), as well as a description of the site. This information was once the primary method for determining relevancy in the SERPS. Due to misuse, however, the use of meta tags has become nearly obsolete. Unfortunately, many dealer websites have not kept up with the times, and still rely on meta tags as one of the only ways they inform search engines of their content. This is usually done with a very large list of words in the "keyword" metatag. This type of optimization can be seen by examining the source code of any dealer.com, bz results, reynolds & reynolds, or cobalt site. What is even more disturbing is that the keywords in these meta tags are often the most general and therefore some of the most competitive keywords in the industry. As a poignant example, my current client's old site did not contain the words "west palm beach" or "used cars" in its keyword list. These keywords were the most important keywords for driving traffic to this site. Instead, dealer.com chose to include in its keywords a list of every car manufacturer in the world....even though my client rarely sells a number of these brands. Additionally, for the local keywords that were included, there were major spelling errors that in this case held absolutely no value for my client. The bottom line is:

    Many Dealer Websites still see meta tags as a viable means of communicating a site's content, and remain for many sites the only method exposure.

    The use of meta tags in SEO is, at best, a slightly useful way of optimizing a page, if the proper keywords have been chosen, and at worst, completely worthless as a tool in increasing search engine position or relevance.

    5.)Poor Keyword Research/Choices/Optimization

    As was mentioned in my treatment of the use of meta tags, the majority of dealer websites fail to take into account the large variety of relevant keywords available and optimize only for the most highly competitive and least targeted terms. For sites like the one being optimized for my client, a concentration on the "long tail" is the most effective method in gaining quality traffic. What this means in terms of keyword choice and seo is that the keywords which are of most importance are not those that get the most searches and are the most competitive. What this means is that the most highly qualified keywords, and those most likely to bring in buying customers are those keywords that are on the long tail, bring in less searches, but are more relevant to our consumers. This means that choosing the key phrase "used cars in west palm beach Florida" would be much more effective in bringing customers than the term "used cars," which is arguably a very competitive phrase. Additionally, keyword optimization for a word such as jaguar would not be nearly as effective in our treatment as, say, "jaguar s type Florida." Many dealer websites ignore altogether the need to optimize both for specific key phrases, as well as specifically targeting and tailoring keywords locally. The more specific and tailored the keyword, the better. Although such terms will undoubtedly generate less traffic, they will be more highly targeted. With effort, a large list can be compiled and can be used to generate traffic that is cheaper (when used in pay-per-click campaigns) and also much more effective. The bottom line is:

    Many Dealer Websites are unwisely optimizing for keyword that are too competitive and not targeted (both in terms of attracting customers who are ready to buy and in terms of attracting local clientel.)

    Keywords that are not well targeted are useless. They result in high exit rates, wasted resources and WASTED MONEY.

    6.)Major Design Flaws (not anticipating the customers needs)

    As anyone involved in the new Web 2.0 Culture will tell you, the internet is shifting. Internet users are increasingly hungry in their search for information. They are finicky and impatient and are most concerned with finding the information they are looking for in a an efficient manner. The days of flashing lights, rotating banners, animated gifs and marquees is far behind us, and the days of flash intros and bandwidth hungry animations seems to fading away as well. To replace the old web is a return to simplicity, a return to what matters most on the internet; information. In some ways, many dealer website have taken this sentiment to heart in that they have begun to include a large wealth of information about individual cars on their sites. In fact, this was a major selling point for my client in his initial decision to outsource his website development to one of the major dealer site developers. Where Dealer websites have largely missed the boat, however, is in creating sites that are very flashy and seem good in their attempt to attract customers, but are off the mark in anticipating what their customer is truly looking for when they visit a website. Each hit a dealer site receives is an opportunity for that site to convince the customer of the trustworthiness, helpfulness, and value that can be offered by that dealership. In print and television advertising flashy advertising has worked well, but on the internet their has been a major shift. People have learned to tune out anything that tries to hard to grab their attention. Nobody clicks on those popups claiming you've won $10,000, and peoples eyes are no longer drawn or remain fixed to text that scrolls. Web users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in infor

    Managers: Should Your PR Budget Stress Tactics or Strategy?
    If public relations tactics like special events, brochures, broadcast plugs and press releases dominate your answer, you’re missing the best PR has to offer.Such a budget would tell us that you believe tactics ARE public relations. And that would be too bad, because it means you are not effectively planning to alter individual perception among your key outside audiences which then would help you achieve your managerial objectives.It would also tell us that, even as a business, non-profit or association manager, you’re not planning to do anything positive about the behaviors of those important external audiences of yours that MOST affect your operation. Nor are you preparing to persuade those key outside folks to your way of thinking by helping to move them to take actions that allow your department, division or subsidiary to succeed.So, it takes more than good intentions for you as a manager to alter individual, key-audience perception leading to changed behaviors. It takes a carefully structured plan dedicated to getting every member of the PR team working towards the same external audience behaviors insuring that the organization’s public relations effort stays sharply focused.The absence of such a plan is always unfortunate because the right public relations planning really CAN alter individual perception and lead to changed behaviors among key outside audiences.If this sounds vaguely familiar, try to remember that your PR effort must require more than special events, news releases and talk show tactics if you are to receive the quality public relations results you deserve.The payoff can materialize faster than you may think in the form of welcome bounces in show room visits; customers beginning to make repeat purchases; capital givers or specifying sources beginning to look your way; membership applications on the rise; the appearance of new proposals for strategic alliances and joint ventures; politicians and legislators beginning to look at you as a key member of the business, non-profit or association communities; prospects actually starting to do business with you; and community leaders begin to seek you out.It’s always nice to simply hire a survey firm to handle the opinion monitoring/data gathering phase of your effort. But that can cost real money. Luckily, your public relations professionals can often fill that bill because they are already in the perception and behavior business. But satisfy yourself
    n place to deliver more and more traffic. In the past, search engines used what are known as meta tags to determine what a site was about, and therefore what types of searches it should be shown for. Meta tags are basically tags written in the head of HTML documents that contain a list of keywords relevant to the site (as determined by the webmaster), as well as a description of the site. This information was once the primary method for determining relevancy in the SERPS. Due to misuse, however, the use of meta tags has become nearly obsolete. Unfortunately, many dealer websites have not kept up with the times, and still rely on meta tags as one of the only ways they inform search engines of their content. This is usually done with a very large list of words in the "keyword" metatag. This type of optimization can be seen by examining the source code of any dealer.com, bz results, reynolds & reynolds, or cobalt site. What is even more disturbing is that the keywords in these meta tags are often the most general and therefore some of the most competitive keywords in the industry. As a poignant example, my current client's old site did not contain the words "west palm beach" or "used cars" in its keyword list. These keywords were the most important keywords for driving traffic to this site. Instead, dealer.com chose to include in its keywords a list of every car manufacturer in the world....even though my client rarely sells a number of these brands. Additionally, for the local keywords that were included, there were major spelling errors that in this case held absolutely no value for my client. The bottom line is:

    Many Dealer Websites still see meta tags as a viable means of communicating a site's content, and remain for many sites the only method exposure.

    The use of meta tags in SEO is, at best, a slightly useful way of optimizing a page, if the proper keywords have been chosen, and at worst, completely worthless as a tool in increasing search engine position or relevance.

    5.)Poor Keyword Research/Choices/Optimization

    As was mentioned in my treatment of the use of meta tags, the majority of dealer websites fail to take into account the large variety of relevant keywords available and optimize only for the most highly competitive and least targeted terms. For sites like the one being optimized for my client, a concentration on the "long tail" is the most effective method in gaining quality traffic. What this means in terms of keyword choice and seo is that the keywords which are of most importance are not those that get the most searches and are the most competitive. What this means is that the most highly qualified keywords, and those most likely to bring in buying customers are those keywords that are on the long tail, bring in less searches, but are more relevant to our consumers. This means that choosing the key phrase "used cars in west palm beach Florida" would be much more effective in bringing customers than the term "used cars," which is arguably a very competitive phrase. Additionally, keyword optimization for a word such as jaguar would not be nearly as effective in our treatment as, say, "jaguar s type Florida." Many dealer websites ignore altogether the need to optimize both for specific key phrases, as well as specifically targeting and tailoring keywords locally. The more specific and tailored the keyword, the better. Although such terms will undoubtedly generate less traffic, they will be more highly targeted. With effort, a large list can be compiled and can be used to generate traffic that is cheaper (when used in pay-per-click campaigns) and also much more effective. The bottom line is:

    Many Dealer Websites are unwisely optimizing for keyword that are too competitive and not targeted (both in terms of attracting customers who are ready to buy and in terms of attracting local clientel.)

    Keywords that are not well targeted are useless. They result in high exit rates, wasted resources and WASTED MONEY.

    6.)Major Design Flaws (not anticipating the customers needs)

    As anyone involved in the new Web 2.0 Culture will tell you, the internet is shifting. Internet users are increasingly hungry in their search for information. They are finicky and impatient and are most concerned with finding the information they are looking for in a an efficient manner. The days of flashing lights, rotating banners, animated gifs and marquees is far behind us, and the days of flash intros and bandwidth hungry animations seems to fading away as well. To replace the old web is a return to simplicity, a return to what matters most on the internet; information. In some ways, many dealer website have taken this sentiment to heart in that they have begun to include a large wealth of information about individual cars on their sites. In fact, this was a major selling point for my client in his initial decision to outsource his website development to one of the major dealer site developers. Where Dealer websites have largely missed the boat, however, is in creating sites that are very flashy and seem good in their attempt to attract customers, but are off the mark in anticipating what their customer is truly looking for when they visit a website. Each hit a dealer site receives is an opportunity for that site to convince the customer of the trustworthiness, helpfulness, and value that can be offered by that dealership. In print and television advertising flashy advertising has worked well, but on the internet their has been a major shift. People have learned to tune out anything that tries to hard to grab their attention. Nobody clicks on those popups claiming you've won $10,000, and peoples eyes are no longer drawn or remain fixed to text that scrolls. Web users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in infor

    Search Engine Optimization-Search Engine Marketing: Marketing Successfully on Google
    The ultimate goal of driving traffic to a website in the hopes that someone...somewhere will read the information...click on link...and make instant money. This, in theory is a great way to do business, but misinformation...lies...hype...scam...people too scattered out to focus on just one thing...all lead to failure on the net.Many suppose that if only they could get to the top of a keyword category then sales would just fall like leaves into the bank account. This is certainly not the case. Its only about half the battle. The other half of that supreme battle between winning and losing...between making money and losing money lies in the fine art of networking and relationship building.Without a relationship of some type...whether it be on the net or in "real" life, people are simply not going to invest money without a bond of some kind. The art of search engine optimization is very important in nailing a top spot on Google...but its not all the story.Whether people like to admit it or not...they are simply not going to do business simply through a site of some kind. One has to realize that good guys have websites...but so do the bad guys. Often the bad guys build better websites that the good guys.There is a strong possibility that the so-called great looking website could belong to some guy sitting in a 1967 trailer house drinking beer in his jockey shorts telling people how much money he has made! The scenario has presented itself too often on the net and people are beginning to be much more careful about giving credit card info, ssn numbers, driver's license numbers and so on...that they have not a clue as to the origins of those people.This is a good thing. Caution in NOT joining every program that comes along hoping that this is the magic button for success. In all actuality...there simply is NO magic button like people may think on the internet...or anywhere else in life.Consistent effort pays off to big rewards for the far sighted individuals that have a clear objective defined on the net as to what they want to accomplish. Working steadily day by day with the intent of producing a good name and a feeling of trust that will follow that name.The internet, while confusing at times, is really not that big. Once a person breaks into the inner loop and begins to make contacts with many of the same people over and over...a sense of community evolves. From this community atmosphere...there may even be money made at some point. But that should not be the ultimate in
    e "used cars in west palm beach Florida" would be much more effective in bringing customers than the term "used cars," which is arguably a very competitive phrase. Additionally, keyword optimization for a word such as jaguar would not be nearly as effective in our treatment as, say, "jaguar s type Florida." Many dealer websites ignore altogether the need to optimize both for specific key phrases, as well as specifically targeting and tailoring keywords locally. The more specific and tailored the keyword, the better. Although such terms will undoubtedly generate less traffic, they will be more highly targeted. With effort, a large list can be compiled and can be used to generate traffic that is cheaper (when used in pay-per-click campaigns) and also much more effective. The bottom line is:

    Many Dealer Websites are unwisely optimizing for keyword that are too competitive and not targeted (both in terms of attracting customers who are ready to buy and in terms of attracting local clientel.)

    Keywords that are not well targeted are useless. They result in high exit rates, wasted resources and WASTED MONEY.

    6.)Major Design Flaws (not anticipating the customers needs)

    As anyone involved in the new Web 2.0 Culture will tell you, the internet is shifting. Internet users are increasingly hungry in their search for information. They are finicky and impatient and are most concerned with finding the information they are looking for in a an efficient manner. The days of flashing lights, rotating banners, animated gifs and marquees is far behind us, and the days of flash intros and bandwidth hungry animations seems to fading away as well. To replace the old web is a return to simplicity, a return to what matters most on the internet; information. In some ways, many dealer website have taken this sentiment to heart in that they have begun to include a large wealth of information about individual cars on their sites. In fact, this was a major selling point for my client in his initial decision to outsource his website development to one of the major dealer site developers. Where Dealer websites have largely missed the boat, however, is in creating sites that are very flashy and seem good in their attempt to attract customers, but are off the mark in anticipating what their customer is truly looking for when they visit a website. Each hit a dealer site receives is an opportunity for that site to convince the customer of the trustworthiness, helpfulness, and value that can be offered by that dealership. In print and television advertising flashy advertising has worked well, but on the internet their has been a major shift. People have learned to tune out anything that tries to hard to grab their attention. Nobody clicks on those popups claiming you've won $10,000, and peoples eyes are no longer drawn or remain fixed to text that scrolls. Web users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in infor

    Emerging Trends in Web Content and Web Publishing
    Content is King but the web pages are still littered with writing that does scant justice to the word content, least of all creative, useful and valuable content.The first wave in the internet is finally over when we saw the design and technical elements of a website were the focus areas. Content was merely a catalogue of products, a directory, displayed in all its designer glory and the only content were the verbosity of a corporate introduction which talked in high jargon and least understood. The websites were designed as a corporate showpiece, to create awe without serving much of a purpose – that is providing consumers with information and value.Technology still has major role in automating processes, creating interactivity and making the human presence felt rather than being a vault of lifeless, cold knowledge. Thankfully technology is recognizing the existence of customers who are human beings. Technology is now recognized as an adjunct to content and not as a replacement for good content.The second wave in the information technology is very visible and truly begun to dispense rich ‘Information’ a prerequisite for a successful web presence. When we talk of content I take it to mean information which adds value to every aspect of human endeavor whether it is selling to him or providing a service or just plain entertainment.So what are the emerging trends on the internet?Online publishing has become an acceptable medium and here to stay and evolve further. We already see over 100 000 ezines catering to every imaginable niche. E-books are a fact of life with every book having its digital equivalent along with the traditional paper based counterpart. You have to look at websites like Barnes and Noble or Amazon to realize what huge market digital publications have created with its convenience of instant downloads once the payments are made online and minimizing hassles of printing shipping and cost of paper. Digital publishing has no recurring cost unlike traditional publishing.Digital publishing will make consumers truly a king. You can buy books after reading a couple of chapters to check on the quality of content or just buy the required article which you are interested in instead of paying for the entire magazine as in a traditional magazine which you may never read fully. This has already been implemented by Amazon where you can read a few pages of the book before ordering them.Websites are becoming a storehouse of good quality content thanks to an innovation called
    users, as the philosophy of Web 2.0 emphasizes, are more drawn to well organized, simple to understand information. We skim the pages we read, switch windows quickly, and ignore content and information that is not readily at hand. I would even go as far to say that any extraneous material is not only unnecessary, but is an obstacle in helping customers to find the information that they are essentially searching for.

    Additionally, many Dealers make the mistake of trying to mirror their real life presence on the internet, meaning their website become the equivalent of the typical ways dealerships have hooked customers in the past. A Dealer Website should not be giant stickers and balloons in cyberspace. While a loud looking sign and gimmicks may work well to draw in drive by customers, it doesn't work well on the internet anymore. The bottom line is:

    Dealers waste their customer's time and insult their intelligence by trying to hook them on the internet the same way you hook them on their lots

    The majority of web users are less impressed by flashy design and are more satisfied when presented with the information they are looking for in an easy to understand fashion.

    7.) Little to no use of analytics

    For any web marketer, the use of analytics (measures of website usage) is essential in creating highly effective sites that provide the best return on investment. In the past, analytics programs were beyond the scope of small businesses or beyond the ability of certain providers to offer their clients. Today, however, highly sophisticated analytics programs can be obtained at little to no cost, and many dealer site developers offer limited or even more extensive analytics as a value added service. For those providers who do offer high quality analytics, kudos, but for many out there (such as dealer.com)....analytics that are useful in making changes to the site that will actually increase traffic, productivity or ROI are severely lacking. There is more to site statistics than simply number of clicks. Analysis of page views, exit points, conversion ratios, and much more is essential to tweaking a site so that the most leads can be generated. Looking at a real life example of this lack of analytics comes from my experience with my current client and their use web analytics. After my own analysis of their site and the implementation of google analytics (which far surpassed their previous measures), we were able to see that their landing page was losing almost half of all new visitors. This was astounding, not only because it meant that they were losing half of all of their traffic after the first page load, but also with the realization that traffic could be greatly increased simply by redirecting to the main inventory page. (which makes sense considering our model of the new internet consumer, who is more interested in information than anything else.) The bottom line is:

    Dealers are losing large portions of customers to design mistakes that cannot be tracked due to poor analytics. Furthermore, Dealers do no usually have the ability to configure their websites to the degree necessary to help their site improve.

    Web site design is not a one step process....it requires a degree of testing as well as trial and error.

    8.) Illegal redirections

    Illegal redirections are the backbone of the spam industry (if it can be called that). Their use through javascript, meta refresh, and many sophisticated methods of cloaking (exchanging one website for another behind the scenes) is an art that has been perfected....and the search engines are perfecting new methods of detecting this sneaky redirects. Now, it can be argued that redirection and cloaking has its benefits, and it does. For instance, one could use javascript to detect browser versions and then redirect to the page most easily viewed by the detected browser. Or perhaps a redirect might be put in place in order to do testing on different ads or lead generation techniques. If you look at many dealer websites, you can see this type of redirection taking place. In fact, you'll sometimes see the script run quickly before the page loads....being confronted with a "determining properties" title page before you're brought to the main site. This tactic is highly illegal in the SEO world, the world of google, and is a recipe for disaster if employed on your website. It is almost unfathomable that this type of redirection is still going on, especially with the common knowledge that such tricks are a sure fire way to be de-listed completely.

    Another problem plaguing dealer websites is a lack of proper redirection on sites that carry more than one domain name or exist with multiple sub domains. As was mentioned earlier, duplicate content hurts the listing of your website. The way search engines see it, duplicate content exists if two domain names point to the same site. So, if a site like my clients: www.usedcarwestpalmbeach.net points to the same IP address as his other domain: www.autoadviceoffl.com, google will see duplicate content because it sees both domains as seperate entities. This is also true in terms of the use of subdomains...especially the WWW. For many dealers, their site can be accessed at www.dealersite.com or dealersite.com. Google treats these as different entities, and more often then not, punishes both versions of the site for duplicate content. This needs to be fixed with a properly configured 301 redirect, which is a permanent redirect.

    9.) Backlinks

    For Google, one of the most important measures of a site's relevance is the number of links pointing to that site. This is true for the other search engines as well, and seems to increasingly be a main measure in the ranking of sites in the SERPS. Quality backlinks from sites that the search engines deem "authorities" are the most valuable links that can be obtained. Additionally, backlinks should have anchor text (the text that is hyperlinked) that are relevant to the keywords on the site. Google's infamous Page Rank, is based upon this model of backlinking, and as a result has facilitated the rise of google as the internets most used search engine. Backlinks are arguably the most important aspect of SEO. Building backlinks is also arguably the MOST IGNORED seo tactic by nearly all of the major players in dealer site game. Searches for cars in most major cities reveal results targeted to dealership sites only in the pay-per-click side. Dealer sites nearly never show up in the organic side, and those that do have no doubt concentrated their efforts on backlink building. This is a real problem in the industry. Dealers are shelling out thousands of dollars a month to websites that are paying for traffic they could be getting for free....with proper backlinking and minimal optimization techniques. The bottom line is;

    Dealers are losing customers by not doing proper backlinking, thus cutting off one of the most important methods for increasing ranking in the organic SERPS.

    Backlinking is not an automated process, but requires a plan of actions and follow through.

    10.) Poorly Formed URLs

    Creating URL's that can be easily spidered is simple if a few key rules are followed. First and foremost, URLs must be properly formed and must obviously link to their proper destination. Whether in a flash movie or as a simple hyperlink, I am often surprised to see how often broken links exist. (these serve only to take away from the credibility of the dealership and causes users to leave your site). More importantly for SEO purposes, though, is the use of URLS which are created dynamically....meaning they look something like www.cardealer.com/vehicle_model?id=12324213. This URL is not search engine friendly because search engines do not usually properly crawl dynamically generated URL's, and if you are lucky enough to have a dynamic URL indexed, more often then not, the dynamic content is cut off, leaving you with something like: www.cardealer.com/vehicle_model. This URL will not lead to the intended page, and will result in duplicate content being indexed if such links are crawled at all. Any server running apache with mod rewrite access can fix this simply, and should fix it. Properly formed URLS that have been further optimized to contain keywords can go a long way in helping the ranking of a site, and as we have discussed, getting more pages indexed properly means more content and more hits. The bottom line is;

    There is no excuse for broken links, malformed and seo unfriendly URLS

    Rewriting URLS so they are search engine friendly is not necessarily a difficult process and is one that can greatly improve the ranking a relevance of a site.

    Please visit our website at http://www.autoadviceoffl.com to get a better idea of how to implement what you've read above!

    Used Car Dealership in West Palm Beach Florida

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