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    7 Point Checklist for Business Letters
    I don’t claim to be a good advertising writer. But over the years, I’ve sent hundreds of business letters. Here are a few things I try to include in each of them:l. The headline, first sentence, and P.S. are usually the best-read parts. They need to dramatize an offer, or focus on the reason the letter was sent.2. Most letters should emphasize a single theme. Everything in the letter should relate to that theme.3. Use active, descriptive words.4. Show customers how to solve a problem. In a letter to your customers, this might involve MAKING or SAVING money.5. Readers relate to “success stories.” Can you tell them how you’ve solved a specific problem for other customers?How about running an “open letter to customers?” Detail your plans for your company’s future, or for an upcoming trade show. Tell how your reader can benefit.6. One major question companies ask is “How do we get more response – or feedback – from a letter?”Here are a few ideas: give away something free; offer that item or service in the first sentence; use a color marker (perhaps red or blue) to highlight the letter’s main points; give readers a reason to contact you by a specific date; put a toll-free number, e-mail address, phone, and physical address in the letter.7. “The pain/gain concept” is an idea that’s been around for years. In it, you talk about (1) the pain or problem your reader may have, and (2) how your company, product or service can solve it.
    that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages tha

    Preparing for Change
    People need to know why they are being asked to change, and the earlier they understand the reason, the more time they have to get prepared. In most organizations we “Braille the culture,” as one professional trend spotter, Faith Popcorn, put it. We run our fingertips along trend bumps as they speed by and try to “read” where we’re going. One of the most vital roles of leadership is to anticipate the corporation’s future and its place in the global arena, and then to formulate strategies for surmounting challenges that have not yet manifested.But leaders can’t succeed alone. Employees, too, should be scanning the business environment. Everyone in the organization should have a realistic appreciation of the precursors of organizational transformation – the impact of globalization, market fluctuations, technological innovations, societal and demographic changes in the customer base, new offerings by competitors, new government and regulatory decisions.Here are some ways that organizations are “setting the stage” for change:1) Direct experience More and more leaders are recognizing the need to design a workplace event that enables people to experience for themselves the need for change. When Rubbermaid held a product fair in its headquarters town, it displayed storage bins, kitchen items and other plastic housewares, each with a label that detailed what it cost to make and what it sold for. Sounds like a run-of-the-mill corporate event except for two things: the fair was open only to Rubbermaid employees and the products were not Rubbermaid’s, but its competitors’. Rubbermaid wanted its workers to see for themselves what they were competing against.2) Outside expertise The commercial organizations of Bayer used an “IMS year in review” presentation to in order to show Bayer’s position/wins/challenges in perspective with the industry. (IMS is a company that tracks information on the Pharmaceutical industry and then sells it back to companies.) This gave employees an opportunity to see how they stacked up against the competition – and to ask questions from an unbiased external source.3) Business literacyWhen Jack Stack arrived at International Harvester’s factory in Springfield, Missouri, the engine remanufacturing plant was losing $2 million dollars a year on revenues of $26 million. Stack and the 119 employees of the now independent Springfield Remanufacturing Corporation initiated an amazing turnaround. Ten years after he bought the company, SRC had sales of $73 million and the firm hired almost 600 additional workers. How did he do that? By increasing all employees’ business literac
    Can we inspire teens to choose to do something with the same methodology that convinces them not to do something? For example, does the same decision-making process lead to teens buying $15 Starbury One basketball shoes and to not buying the designer $130 Nike Zoom Kobe I sneakers? Is there a common denominator in how teens choose to start smoking cigarettes and how they choose not to? Can we as marketers reach them at the pivotal decision-making moment to inspire desired behavior? Denver-based Cactus Marketing Communications thinks they have uncovered the simple truth about effectively altering teen behaviors by redefining empowerment as a marketing strategy.

    I. Background
    Youth empowerment has been defined as an attitudinal, structural and cultural process whereby young people gain the ability, authority and agency to make decisions and implement change in their own lives and the lives of other people, including youth and adults.

    Over the past decade, the word empowerment has become a buzzword in business and youth development, but the word has different meanings for different people. According to the Journal of Extension, "empowering teens" refers to a process through which adults begin to share responsibility and power with young people… It is the same idea as teaching young people the rules of the game…Youth development professionals are helping young people develop non-academic competencies that will help them to participate in the game of life.

    Traditionally, most campaigns that employ youth empowerment as a strategy actually encourage social movements through advocacy and activism. They encourage teens to speak out for causes and to rally other teens to join them in activism. This notion has been particularly popular with youth development campaigns such as 4-H and public health campaigns such as tobacco control. Another popular example that demonstrates this notion is Rock the Vote, which encourages young adults to serve as brand ambassadors and activists to encourage other young adults to vote.

    II. Redefining Empowerment
    In the fall of 2006, Denver-based Cactus Marketing Communications launched a campaign called Own Your C that is redefining empowerment as we know it. Rather than encouraging a public advocacy or activism in their communities, Own Your C aspires to encourage teens to make positive choices to implement change in their own lives.

    Commissioned by the Colorado State Tobacco Education & Prevention Partnership (STEPP), Own Your C is a tobacco prevention and cessation educational campaign targeting Colorado youth ages 12 to 18. Over the past year, Cactus and STEPP have worked hand in hand to produce an integrated marketing campaign with the goal of reducing tobacco use among teens. The following is a summary on the insights gained into the complex world of teens and how those insights led Cactus to redefine empowerment as a marketing strategy with the Own Your C educational campaign.

    A. Problem:
    1. National tobacco trends:
    - According to the Centers for Disease Control, a survey released in July 2006 claimed that a decade-long decline in youth smoking has halted among high school students. - Ninety percent of adult smokers started smoking by the age of 18. - Camel’s No.9, a new offering that The New York Times called “dressed to the nines,” employs fashionable marketing techniques that appeal to young women – from ad placements in fashion bibles like Vogue and Glamour and its name’s haunting coincidence to the perfume, Chanel No. 21, and the song, “Love Potion No. 9”. Flavored cigarettes, including Kauai Kolada, Twista Lime and Mandarin Mint, also appeal to teens. 2. Colorado is on center stage in the nation’s battle against tobacco:
    - Decreases in tobacco use rates among Colorado youth have become stagnant in recent years. - The tobacco industry spent $217 million on marketing to youth in 2005, this is more than 200 percent of the funding the state has to combat their efforts. - Tobacco companies spend $4 million marketing to Coloradoans every week. - Colorado is often selected to test market new tobacco products.

    B. Insight:
    A variety of research methods were employed in order to understand the complex and ever-changing world of teens, both tobacco and non-tobacco related. The goal was to find a message is universally relevant and important among teens of all ages, ethnicities, genders, income levels and geographic locations.

    1) Anti-tobacco campaign effectiveness
    Through secondary research, Cactus and their research arm, Market Perceptions, Inc., set out to discover whether or not other public education campaigns to-date have been successful in reducing teen smoking levels. What they discovered is that there is a precedent for success with advertising in regards to reducing teen smoking levels.

    One study published in 2005 measured students in 75 major media markets with varying levels of state-sponsored anti-tobacco TV ads and found that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages that

    Got Domains? Get Paid for Them
    Have you ever thought of an idea for a web site and rushed out to buy a domain name, only to quickly lose interest and let it sit undeveloped for months?Instead of letting your domain names waste away unused, you should consider “parking” them.It takes less than five minutes, and once your domain is parked, you can start making money every time that a visitor clicks an ad on your page.If you decide one day that you do want to develop the domain, it is just as painless to un-park it.In order to park a domain, all you need is a parking service. There are thousands of options out there, and everyone has their own set of pros and cons.Out of all the available services, Sedo and Moniker stand above the rest.Both web sites allow you to park and list your domain names for free. Even if you list a domain name for sale, you are under no obligation to actually sell it. However, listing it on one of these web sites can be an easy way to make a couple hundred dollars off a domain name that you had almost forgot about.If you prefer to do things yourself, you can always place AdSense or YPN on an unused domain name. However, keep in mind that you will need to create some type of content for your landing page if you choose to place either of these advertisements on it. Putting these contextual advertising programs on a page with no content is a violation of the program's terms of service.You’re probably thinking, this all sounds great, but how do I get traffic to an undeveloped domain? There are three ways to go about this:1) Registering domain names with keywords in them: The idea is that people will find the site by typing keywords directly into the URL box.You'll be surprised how effective this technique is. One of our clients with a domain of freeSOMETHINGvideos.com is raking $10,000 a month from type-in traffic alone.2) Domain names based on typos: When someone mistypes a URL, they will land on your site and click an ad in an attempt to get to their desired destination.3) Article submissions: If you park a domain name that you registered because you may want to develop it at a later time, chances are it does not fall into the first two categories.In this situation, a couple of article submissions can work wonders. Not only will you draw traffic from the articles, but the proper use of anchor text could lead to search engine traff
    th young people… It is the same idea as teaching young people the rules of the game…Youth development professionals are helping young people develop non-academic competencies that will help them to participate in the game of life.

    Traditionally, most campaigns that employ youth empowerment as a strategy actually encourage social movements through advocacy and activism. They encourage teens to speak out for causes and to rally other teens to join them in activism. This notion has been particularly popular with youth development campaigns such as 4-H and public health campaigns such as tobacco control. Another popular example that demonstrates this notion is Rock the Vote, which encourages young adults to serve as brand ambassadors and activists to encourage other young adults to vote.

    II. Redefining Empowerment
    In the fall of 2006, Denver-based Cactus Marketing Communications launched a campaign called Own Your C that is redefining empowerment as we know it. Rather than encouraging a public advocacy or activism in their communities, Own Your C aspires to encourage teens to make positive choices to implement change in their own lives.

    Commissioned by the Colorado State Tobacco Education & Prevention Partnership (STEPP), Own Your C is a tobacco prevention and cessation educational campaign targeting Colorado youth ages 12 to 18. Over the past year, Cactus and STEPP have worked hand in hand to produce an integrated marketing campaign with the goal of reducing tobacco use among teens. The following is a summary on the insights gained into the complex world of teens and how those insights led Cactus to redefine empowerment as a marketing strategy with the Own Your C educational campaign.

    A. Problem:
    1. National tobacco trends:
    - According to the Centers for Disease Control, a survey released in July 2006 claimed that a decade-long decline in youth smoking has halted among high school students. - Ninety percent of adult smokers started smoking by the age of 18. - Camel’s No.9, a new offering that The New York Times called “dressed to the nines,” employs fashionable marketing techniques that appeal to young women – from ad placements in fashion bibles like Vogue and Glamour and its name’s haunting coincidence to the perfume, Chanel No. 21, and the song, “Love Potion No. 9”. Flavored cigarettes, including Kauai Kolada, Twista Lime and Mandarin Mint, also appeal to teens. 2. Colorado is on center stage in the nation’s battle against tobacco:
    - Decreases in tobacco use rates among Colorado youth have become stagnant in recent years. - The tobacco industry spent $217 million on marketing to youth in 2005, this is more than 200 percent of the funding the state has to combat their efforts. - Tobacco companies spend $4 million marketing to Coloradoans every week. - Colorado is often selected to test market new tobacco products.

    B. Insight:
    A variety of research methods were employed in order to understand the complex and ever-changing world of teens, both tobacco and non-tobacco related. The goal was to find a message is universally relevant and important among teens of all ages, ethnicities, genders, income levels and geographic locations.

    1) Anti-tobacco campaign effectiveness
    Through secondary research, Cactus and their research arm, Market Perceptions, Inc., set out to discover whether or not other public education campaigns to-date have been successful in reducing teen smoking levels. What they discovered is that there is a precedent for success with advertising in regards to reducing teen smoking levels.

    One study published in 2005 measured students in 75 major media markets with varying levels of state-sponsored anti-tobacco TV ads and found that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages tha

    Packaging Services
    Several companies specialize in providing packaging services that are sourced by manufacturers to deliver well packaged products to their consumers. The existence and usage of highly sophisticated packaging equipment for different kinds of products has made good quality packaging a must for all products that reach retail shelves.Large scale manufacturers find it more cost effective to include a sophisticated packaging machine in the assembly line and turn out a packaged product ready to be shipped. However, for smaller manufacturers, investing in a packaging machine is not a viable option. So they opt for packaging services offered by specialists to give their products their final packaged look.Packaging services providers specialize in areas like contract packaging, package design, package testing, assembly, logistics and specialty packaging. Contract packaging services include providing access to specialize labor, equipment, location and related technology.Packaging services providers cater to product manufacturer's demands of items like industrial plastic containers, industrial steel drums, open and closed head plastic and steel containers, plastic and steel barrels, bulk bags and several other products. Some packaging services providers give industry specific and product specific packaging services. Their experience in the field ensures that they are aware of federal rules, regulations and safety requirements.Corrugated boxes of specified dimensions and quality, plastic containers, metal containers, drum accessories like spouts, faucets, lid savers, drum wrenches and the like are a few of the types of materials that packaging services use on a regular basis.When it comes to international dealings several U.N regulations have to be adhered to. Several packaging services providers offer packaging related services to cover this aspect too. U.N. Regulatory Training Seminars, Packaging Design Services and U.N. Performance Oriented Packaging Certification are some of the services offered by a few providers. Facilities for repair and re-certification of used polythene and stainless steel totes as per safety standards are also offered.Manufacturers of pharmaceuticals and foods can opt for industry specific packaging outsourcing services. Such specialized service providers ensure perfect adherence to Federal and International norms and standards that are applicable to such products.
    Own Your C is a tobacco prevention and cessation educational campaign targeting Colorado youth ages 12 to 18. Over the past year, Cactus and STEPP have worked hand in hand to produce an integrated marketing campaign with the goal of reducing tobacco use among teens. The following is a summary on the insights gained into the complex world of teens and how those insights led Cactus to redefine empowerment as a marketing strategy with the Own Your C educational campaign.

    A. Problem:
    1. National tobacco trends:
    - According to the Centers for Disease Control, a survey released in July 2006 claimed that a decade-long decline in youth smoking has halted among high school students. - Ninety percent of adult smokers started smoking by the age of 18. - Camel’s No.9, a new offering that The New York Times called “dressed to the nines,” employs fashionable marketing techniques that appeal to young women – from ad placements in fashion bibles like Vogue and Glamour and its name’s haunting coincidence to the perfume, Chanel No. 21, and the song, “Love Potion No. 9”. Flavored cigarettes, including Kauai Kolada, Twista Lime and Mandarin Mint, also appeal to teens. 2. Colorado is on center stage in the nation’s battle against tobacco:
    - Decreases in tobacco use rates among Colorado youth have become stagnant in recent years. - The tobacco industry spent $217 million on marketing to youth in 2005, this is more than 200 percent of the funding the state has to combat their efforts. - Tobacco companies spend $4 million marketing to Coloradoans every week. - Colorado is often selected to test market new tobacco products.

    B. Insight:
    A variety of research methods were employed in order to understand the complex and ever-changing world of teens, both tobacco and non-tobacco related. The goal was to find a message is universally relevant and important among teens of all ages, ethnicities, genders, income levels and geographic locations.

    1) Anti-tobacco campaign effectiveness
    Through secondary research, Cactus and their research arm, Market Perceptions, Inc., set out to discover whether or not other public education campaigns to-date have been successful in reducing teen smoking levels. What they discovered is that there is a precedent for success with advertising in regards to reducing teen smoking levels.

    One study published in 2005 measured students in 75 major media markets with varying levels of state-sponsored anti-tobacco TV ads and found that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages tha

    Medical Billing - Software ROI
    One of the most heated arguments in the medical billing world, at least when it comes to the software company, is ROI or return on investment. This is something that is very difficult to calculate as far as what you want your ROI to be and everybody has their own theory and opinion on the subject. If you're a software company just starting out, or better yet, thinking of starting a medical billing software company, there are some basic things you need to consider when figuring out what you want your ROI to be. What follows is a list of the most basic of these items. For starters, you have to figure out what your cost of production is going to be before you even hire any programmers to create this software. This basically involves the cost of the lease on the building you'll be using as well as any other fixed costs such as utilities, insurance, etc. Add all this up and put the estimated total in one column.The next thing you're going to have to calculate is the salaries of all the people who will be responsible for getting your product out. This includes programmers, QA persons, support techs and all managers. You will also need a networking department who, though they won't be directly responsible for working on your software, will be keeping your operation going. You need to calculate these salaries not just for the time that the software will be developed but also for the time after while you're supporting the product, which will hopefully be for the lifetime of the product. Will you keep the same number of programmers. QA people and support techs? What salary increases do you foresee? Figure all this out and put it in a second column.The next thing you have to figure out is the cost of any add on items that you intend to include with the software at no extra charge. For example, in the medical billing industry there are a ton of forms that customers are going to need. Are you going to include these forms or are you going to have your customers get them from an outside source? What about peripheral equipment? Are you going to include barcode and retail sales machines? If so, you need to include the cost of these. Also, you're going to need to calculate the cost of maintaining all the equipment. If you deal in peripherals, you're also going to need a tech staff.After you have figured out what all your yearly costs are going to be, you then have to decide what you want your return to be. In other words, let's say you plan to spend $1,000,000 a year and you want a 10% profit each year. You first have to figure out how many software packages the market will allow in a year. Let's say it's 10,000. If you want a 10% return, then you want t
    > - Decreases in tobacco use rates among Colorado youth have become stagnant in recent years. - The tobacco industry spent $217 million on marketing to youth in 2005, this is more than 200 percent of the funding the state has to combat their efforts. - Tobacco companies spend $4 million marketing to Coloradoans every week. - Colorado is often selected to test market new tobacco products.

    B. Insight:
    A variety of research methods were employed in order to understand the complex and ever-changing world of teens, both tobacco and non-tobacco related. The goal was to find a message is universally relevant and important among teens of all ages, ethnicities, genders, income levels and geographic locations.

    1) Anti-tobacco campaign effectiveness
    Through secondary research, Cactus and their research arm, Market Perceptions, Inc., set out to discover whether or not other public education campaigns to-date have been successful in reducing teen smoking levels. What they discovered is that there is a precedent for success with advertising in regards to reducing teen smoking levels.

    One study published in 2005 measured students in 75 major media markets with varying levels of state-sponsored anti-tobacco TV ads and found that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages tha

    Easy Ways To Make Money
    There are easy ways to make money in my opinion, but of course this means different things to different people. For example, do you want easy ways to make money right now, or ways to make the most over time with the least effort? These really are two very different things.Easy Ways To Make Money Right Now- Go get a job. Or just work more hours at your present job. Starting a business or learning to invest successfully isn't easy. A job is easier. To be able to go to work and get a paycheck every week or two guaranteed - that's easy!- Sell things. An easy way to make money quickly is to sell whatever you don't need. Get rid of the second car, the boat you never use, etc.- Reduce expenses. Stop smoking, and learn how to spend less for all the things you buy. If you can spend $14 less each day on unimportant things, you save over $5,000 per year. That's like making $7,000 more (you have to earn that much to have $5,000 after taxes).Easy Ways To Make Money - EventuallyThe job is easier than a business, but really only in the near-term. If you define easy as "the most money over time for the least effort," you need to invest or start a business, or both. I've got two stories to demonstrate that idea.I bought my first home in my twenties, and it was just a mobile home on real estate, but I discovered that I could easily rent rooms. I was soon living for free as well as banking some of the money. This wasn't a "get rich quick" scheme, but I made as much as $7,000 per year extra from my investment. I had to work to pay off the mortgage, but in the end I was working much less than my friends were.My second story has to do with this internet business. I spend a lot of time writing these articles now, and distributing them. People read them, click through to my web sites from the link at the bottom, and maybe buy a product that I get a commission on, or I get paid for the advertising clicks. Really, it is pretty easy now, but that's not how it started.I worked full time from the start. Six months into it, I was making a net profit of about $2 per day. It was a bit discouraging. I had a lot to learn. Fortunately, I learned my lessons, and as it turns out, I was making something closer to $30 per hour for my time. I just wouldn't be paid for the first year. Now the business pumps out the money I made from those earlier efforts, and keeps doing so even when I am on vacation.That's the way it is with money. If you want more money than a job will provide, you have to invest or start a business. That may mean you work for a dollar per hour to start, so that you can easily collect $100 per hour, years down the road.
    that students from markets with higher advertising levels were significantly less likely to have smoked in the past 30 days, more likely to perceive great harm from smoking and more likely to report they would not be smoking in five years’ time. Additionally, a study measuring the effectiveness of the national “truth” campaign reported that 22 percent of the nation’s overall youth smoking decline between 1999 and 2002 could directly be attributed to the campaign.

    While the counter-industry theme (anti-Big Tobacco) has been proven successful in the past and once tested positively in the late 1990’s and early 2000’s, more recent studies have shown that due to the proliferation of it as a strategy (nearly two-thirds of all state campaigns use counter-industry), it’s yielding diminishing returns. A study published in 2006 by the American Journal of Public Health reported that counter-industry ads did not significantly enhance anti-industry motivation or lower smoking intent.

    Studies have found that ads graphically portraying the effects of living or suffering from the afflictions of tobacco use (as opposed to dying from) rank high in getting youth to “stop and think” about tobacco use. Researchers caution against using messages that inflict fear, which have several limitations, and trigger disgust, which some believe to be the single most effective strategy in reducing teen smoking. Ads that employ fear tactics are more likely to be rebelled against, don’t break through teens’ invincibility barrier, and potentially only enhance the idea of tobacco as the “forbidden fruit,” whereas disgust motivates action and corresponds with a lower intent to smoke.

    2) Communicating with teens
    When conducting a marketing campaign aimed at teens, it’s not only important to communicate the right messages to them, but to communicate in the right ways with them. Teens are leading the technology-driven, new media movement, spending more time with computers, the Internet, hand held devices, MP3 players, cell phones, etc.

    While talking on the phone is still the preferred communication method of choice (when not hanging out in person), teens’ communication patterns go hand in hand with their increased use of new media, with online forums (Instant Message, social networks, etc.) growing in popularity and changing the dynamics of relationships.

    After the phone, teens report Instant Message (IM) as their second choice for communicating with friends. IM breaks down traditional communication barriers, lowering inhibitions and allowing them to say things they wouldn’t say in person. The same is true of social networks, where a majority of teens build detailed and in-depth profiles for the entire world to see. Their profiles allow them to project an image of how they want to be seen, rather than their true identity. Their profiles also allow them to build a large network of friends, seeking out like-minded teens with similar interests, regardless of geographic locations. Teens more than any other generation, are widely connected to each other through this virtual community.

    In addition to identifying and prioritizing the proper communication vehicles, Cactus and Market Perceptions sought to better understand what brands are effectively communicating their messages to teens. Through the mass clutter of brands today, they wanted to understand not necessarily which brands are “in” versus “out”, as that is constantly evolving with this fickle audience, but what makes a brand relevant, albeit just briefly, in the minds of teens today.

    Overwhelmingly, brand theorists point out that a brand is no longer a badge of quality or insurance of a safe choice as it is with older generations, however, it is a means to define themselves, to express who they feel they are or want to be outwardly to their peers, family, strangers, etc. It is an interesting juxtaposition of self-expression while at the same time enhancing connectedness to other like-minded teens.

    A recent global brand study showed that several U.S. brands are losing favor with teens to more innovative, international brands. Experts argue that the brands losing on teen relevance are those that try to impose images on teens, rather than reflecting teens’ perceptions of themselves. One particularly successful campaign that resonated with youth is the Adidas “Impossible is Nothing” campaign, which spoke to teens optimism and connectedness.

    Overall, teens are aware of marketing and “hip to the hype” and they need to feel in control and that they are discovering brands on their own. Teens need to feel as if they are a part of the brand story.

    3) Teen decision-making
    While secondary research provided an understanding of tobacco usage among teens, Cactus still needed to understand the decision-making dynamic surrounding teen tobacco use, especially when the decision is not to smoke. There was need to understand teenagers in terms of how they see tobacco within the context of their experience of being a teenager.

    Therefore, Cactus and Market Perceptions conducted primary research with the explicit goal of enhancing their understanding of teens through a novel approach that would reveal more about the decision-making dynamics from a teen’s perspective. Recognizing that developments in computer technology have transformed the ways in which youth communicate and interact, Market Perceptions built a virtual research space, www.YouthRuckus.com. This site became the center around which continuous online interaction afforded insight to uncover these truths.

    The methodology for primary research included Interpretive Phenomenological Analysis and ethnographic components. After spending two months with teenagers, watching their behavior and interacting with them, Cactus learned that teen decision-making around tobacco requires a broader perspective beyond the topic of tobacco. The research uncovered the simple truth that tobacco use, or the avoidance of tobacco use, stems from a dynamic that lies at the root of many challenges that teens experience. They are making a transition from doing what others want them to do toward doing what they want to do – and they are learning to make choices along the way.

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