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    Loyalty And Rewards Card Programs Will Keep Your Clients Coming Back
    Most small business owners don't realize that bringing a new client in the doors can cost up to twenty times what it does to keep an existing client coming back. Small businesses spend freely on yellow pages, radio, television, mailers, and other advertising. While these ways of promoting ones business can be successful in bringing new clients in, they in no way help a business keep clients. Once that new customer comes through the door and makes a purchase the business needs to find a way to keep that person coming back. If they don't they will have to repeat their advertising cycle and continue spending thousands to get another client in the door.So, how do you keep that client coming back? Simply put: you need to give them an incentive. Reward them for being a loyal client. If you are in a business with a lot of competition or you are competing against big box stores or national chains you need to be able to compete on more than price. It is a fact, rewarding your clients for shopping at your store will keep them coming back instead of going to your competition.How does a rewards or loyalty program work? When the client makes a purchase offer them a rewards card. (The most widely used are plastic credit card quality loyalty cards with a magnetic stripe on the back) These cards are run through a credit card terminal and accrue points every time the client shops with you. When the client spends a certain amount of money they automatically get a specified cash value added to their card. They can then use the value on the card towards their next purchase.The reward amount that you offer to a client depends on your business. You need to reward your clients as often as you can with whatever amount of cash you deem reasonable. For example: a coffee shop with a $5 average sale may want to reward a client with $5 when they hit $50 in purchases. On the other hand a client with a high aveage sale, a clothing boutique for example, may want to give a reward of $25 for every $250 spent.You can also customize reward levels based on a clients annual purchases. A busy restaurant may offer clients a $100 gift card if the
    or. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned

    Choosing The Right Retail Technology Partner
    Would you ask an unsuccessful person how to become more successful? Or ask a friend with a run-down car what the best vehicle is on the market? I would think not.So, it is suffice to say that you shouldn't ask a fellow retailer who is struggling with their business technology where to get software technology from. In more cases than one, you'll find they got software that didn't suit their needs, and have a retail service provider who isn't helping them succeed.Having the right technology is one thing. Having a good retail technology partner who knows retail and backed by an excellent support team is quite another. These two things go hand-in-glove.These service providers, or "Value-added Resellers" (VARS), are a key factor to helping a retailer boost efficiencies and increase profits. They will help a retailer make the right business decisions on technology and ensure that the technology they chose fits their business needs.A retail technology partner should know retail, not just retail technology. When choosing a VAR, look for these key factors:* Retail experts able to consult with you about your needs and who help you with making the right technology choice.* Retail sales consultants who provide the best technology tools to help you in running your business.* Knowledgeable and highly experienced technical support staff.* Support staff who are quick to respond and always available when you need them.* Tailored support plans to get the most out of the system.* Technicians with the ability to customize the system to fit your needs, handling everything from seamless installation and conversion to project management.* Retail consultants that help train your employees on a new system and provide on-going training and education.A home furnishing and gift store in Mesa, California turned to a VAR to help them with their choice in a retail point of sale system. The store Fleur De Lys partnered with One Step Data. The company installed Retail Pro® as the best choice for the store and, since the installation, owners Shannon Ritter and Josephine Pfeiffer have maintained a proactive
    Any legitimate article of commerce may be sold through the U.S. mails upon truthful and honest representation - and the Post Office welcomes every legal enterprise to the use of the mail.

    The purpose of this report is to provide you with practical information on more economical and efficient handling of your mail. With postage costs at an all time high, I believe you will find these suggestions on how to get more for your postage dollar especially helpful. Today, it is more important than ever to establish good mailing practices, practices that will make a profitable difference in your postage handling, and speed up your mail.

    A WORKING KNOWLEDGE OF POSTAL LAWS AND REGULATIONS - By the very nature of the business, mail merchandising implies integrity. If a customer has to pay for something before having a chance to examine the article, his confidence is not to be abused. Selling by mail must be kept on a high plane if the dealer is to survive and prosper.

    Lotteries, chain letters and schemes to injure or defraud are denied the mail privilege. Nonmailable materials also include items not regarded as conductive to the public welfare, such as pornography. Excluded, too are materials (as inflammable liquids and chemicals) which could damage the mails or cause injury to postal employees.

    Every one who is using the mail to conduct business should become familiar with the postal requirements which apply to his particular enterprise. It is not, however, necessary or advisable for the beginner or small operator to attempt learning in detail all the ramifications of all the Postal Laws and Regulations. To the mail minded person, dealing with the post office is not anything new or strange. As a mail user in the past, whenever you came across something on which you desired information, you simply inquired at the post office. As a small mail order dealer you will be doing the same thing, and there will not be a great range of questions that will concern you. If you are in doubt about anything relating to your situation,, inquire as to how the matter should be handled. The Post Office will answer all your questions.

    PENALTIES FOR USING THE MAILS TO DEFRAUD - A customer should make a formal complaint in the case of misrepresentations and p[possible fraud with the Office of the Regional Chief Postal Inspector. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned t

    Over Regulation Stifles Free Thinking and Innovation
    In modern corporations mostly due to the DotCom era, when corporations were seeing investors move to faster moving companies; we saw a paradigm shift in Corporate Management. Tom Peters and others saw this and started writing about it. These corporate management gurus were trying to tell us all along what Deming and others had noticed. It seems like America goes thru cycles of losing sight of the ball. But once again we see the return of the suggestion box, although with the flow of thought set up correctly they would never be needed, because innovation would be constant and a moving target.Today’s corporations have to be innovative simply to attempt to comply with the rising tide of over regulations, if they don’t they will drown. Yet they are so busy in the boardrooms discussing transparency with lawyers and accountants they have little time to listen or to brainstorm. The former head of HP made that statement this year at the Davos Convention 2005. With these restrictions it means less innovation can take place and even a great idea is will not work because it has to fit into a perfect box that a regulator has predetermined.Thus the problem that hurts the most and denies us our future; it hurts the employees, managers, customers, consumer and tax base. No one wins and it adds to the harsh barriers and unspoken restriction of “Not Invented Here” to the flow of thought. Man is generally a copier, with very few in the populations capable of free flowing original thoughts. We need to slow the bureaucracy and over regulations and allow for those who know what is going on to guide us and lead us forward, not the government regulators who have never had to make a pay check and always have a hot cup of coffee and plenty of time to stand their and drink it as it cools to an acceptable level. Think about it; we are.
    in your postage handling, and speed up your mail.

    A WORKING KNOWLEDGE OF POSTAL LAWS AND REGULATIONS - By the very nature of the business, mail merchandising implies integrity. If a customer has to pay for something before having a chance to examine the article, his confidence is not to be abused. Selling by mail must be kept on a high plane if the dealer is to survive and prosper.

    Lotteries, chain letters and schemes to injure or defraud are denied the mail privilege. Nonmailable materials also include items not regarded as conductive to the public welfare, such as pornography. Excluded, too are materials (as inflammable liquids and chemicals) which could damage the mails or cause injury to postal employees.

    Every one who is using the mail to conduct business should become familiar with the postal requirements which apply to his particular enterprise. It is not, however, necessary or advisable for the beginner or small operator to attempt learning in detail all the ramifications of all the Postal Laws and Regulations. To the mail minded person, dealing with the post office is not anything new or strange. As a mail user in the past, whenever you came across something on which you desired information, you simply inquired at the post office. As a small mail order dealer you will be doing the same thing, and there will not be a great range of questions that will concern you. If you are in doubt about anything relating to your situation,, inquire as to how the matter should be handled. The Post Office will answer all your questions.

    PENALTIES FOR USING THE MAILS TO DEFRAUD - A customer should make a formal complaint in the case of misrepresentations and p[possible fraud with the Office of the Regional Chief Postal Inspector. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned

    Loan Factoring
    Factoring of receivables is an arrangement whereby a company sells its accounts receivables to another company (banks and other institutions) that specializes in buying them and obtains the necessary financial accommodation. It is the most popular method of short-term financing in the US. Factoring offers the following advantages: relief to manufacturers and sellers from the bother of collection of book debts, saving in time and man-power required for debt collection, and last but not the least, adequate and better source of financing.The factoring institutions render the following functions: Credit recording- that involves maintenance of debtor’s ledgers, collection schedules etc. Secondly, there is Credit administration that includes the collection of debts. Thirdly, there is credit financing, whereby the factor advances money against receivables. Finally, there is finance and business information wherein advices are given to customers on current trends and challenges.Commercial paper is an important money market instrument, which is in the form of unsecured promissory notes issued by firms to raise short-term funds. Certain conditions are to be satisfied before the issue of commercial paper. Permission should also be obtained from the credit rating agencies. Commercial papers are issued for a period ranging from 3 months to 6 months. Commercial paper offers alternative source of raising short-term finance, helpful in times of tight bank credit and is a cheaper source of finance.Term loans are those loans that are extended for a specific period ranging from 1 to 15 years. Medium term loans are extended for a period of 5 years and long-term loans are granted for a period of 15 years. Term loans are granted for establishment, renovation, expansion and modernization of industrial units as well as meeting the requirements of core working capital and for repayment of bonds and preference shares. Term loans are usually secured. They have either a fixed or a floating charge against the assets of the company. They are granted on the basis of a formal agreement, which contains the terms, and a condition of providing loans.
    rnography. Excluded, too are materials (as inflammable liquids and chemicals) which could damage the mails or cause injury to postal employees.

    Every one who is using the mail to conduct business should become familiar with the postal requirements which apply to his particular enterprise. It is not, however, necessary or advisable for the beginner or small operator to attempt learning in detail all the ramifications of all the Postal Laws and Regulations. To the mail minded person, dealing with the post office is not anything new or strange. As a mail user in the past, whenever you came across something on which you desired information, you simply inquired at the post office. As a small mail order dealer you will be doing the same thing, and there will not be a great range of questions that will concern you. If you are in doubt about anything relating to your situation,, inquire as to how the matter should be handled. The Post Office will answer all your questions.

    PENALTIES FOR USING THE MAILS TO DEFRAUD - A customer should make a formal complaint in the case of misrepresentations and p[possible fraud with the Office of the Regional Chief Postal Inspector. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned

    Most Valuable Asset
    What is the most valuable asset that your firm possesses? Is it your technology, trade secrets, credit line, or customer base? Although we realize the importance of these, most of us believe that our people or our leadership teams are most valuable to us. However, there is another asset that may be even more important as your business matures. A good name or reputation allows your firm to attract quality leaders, excellent employees, key customers, and financing.Proverbs 3:4 tells us that we should desire the favor of both God and Man. We are reminded that a good name is more valuable than great riches (Proverbs 22:1). In a business environment in which we demand performance quarterly and we exchange CEOs more often than our cars, a good name is a rare commodity.In recent months I was reminded that a good name can produce investment returns for many years. Last year, our three-year-old marketing firm was looking for key brokers to represent our new product to the nation’s larger retail chains. Our Vice President was interviewing a broker to call on the world’s largest retailer. The broker asked him about the owners of our firm and the Vice President shared my name. The broker immediately volunteered to take our line. He shared that 15 years ago he had worked as the buyer for that same retailer. Because of the instigation of a policy to buy direct, he took the business away from my distribution firm. Within three months he knew that the decision was wrong. When he went to his boss to change the decision, he was prohibited from doing so, but he continued respect our distribution firm and me as leader. He now welcomed the opportunity to represent our young firm. When our Vice President shared the story with me, I was shocked. In 1988 we had lost 34 percent of our business, and it took us 2 years to make it up and survive as a firm. That heartache could now give us a new business opportunity in a different firm because I had maintained a good name. A good name may be working in ways that you are never allowed to see. How is your reputation even with the clients that you have lost?Last month I was speaking to a conference of Korean Christi
    u came across something on which you desired information, you simply inquired at the post office. As a small mail order dealer you will be doing the same thing, and there will not be a great range of questions that will concern you. If you are in doubt about anything relating to your situation,, inquire as to how the matter should be handled. The Post Office will answer all your questions.

    PENALTIES FOR USING THE MAILS TO DEFRAUD - A customer should make a formal complaint in the case of misrepresentations and p[possible fraud with the Office of the Regional Chief Postal Inspector. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned

    Catering To The Chinese Market
    In the first quarter of 2006, the Chinese economy grew 10.2%. With the increase in growth in the Chinese market and the constant continued growth being forecast for the future, it's wise for western businesses to research what the Chinese market wants and needs before dipping their toe into the Chinese market. Here are the current trends in the Chinese marketplace:FoodWith such masses of people in China and a steadily growing population, it's no wonder that food and food service is one of the biggest markets in China. From fine dining to fast food to supermarkets and specialty food shops, pretty much every kind of food is available in China. The biggest western names in food have all delved into the Chinese market already, including Walmart, Pizza Hut, KFC and, of course, McDonald's. There is also a huge market for all types of food and even catering services.Banking & Financial ServicesMany foreign financial companies including Merrill Lynch and The Royal Bank Of Scotland have already bought stakes in Chinese banks. With the lifting of more restrictions on foreign financial companies in 2006, the banking industry should see even more foreign investment.Luxury GoodsHigh end goods, including foreign brand name watches, clothing, jewelry, electronics and autos are markets that continue to grow. The rise in the amount of wealthy people in China continues to fuel the demand for high end and luxury goods of all kinds.CellularWith an estimated 440 million cell phone users in China, there is a huge market for cell phones, cell phone service and cell phone accessories.MallsMassive sized malls and shopping centers are popping up all over China, most offer a wide range of imported products, particularly stores from the US and Europe, including Chanel, Papa Johns Pizza, Gucci, Burberry, and Ralph Lauren. Retail sales in China have increased a staggering 50% in the last four years, with much credit going to the boom of mall building. Over the last six years, over 400 malls have been built in China and that number will only increase. In Dongguan, you'll find what is now the largest mall in the world
    or. There are 5 regions. The local Post Office will advise what region is responsible got a given area of the country.

    If complaints from different parties have been received, the postal, inspector can ascertain that the seller is at fault. However, the Post Office will give a mail order business the benefit of the doubt and the business is afforded the chance of settling complaints fairly with customers.

    Where the intention is clearly to defraud, the case is followed through with a fraud order to be issued by the office of the Postmaster General. Letters are then returned to the senders, marked across the face of the envelope "Fraudulent".. It is not the intent of the Post Office, however, for its inspectors to act as censors on transactions or adjusters of arguments.

    In flagrant cases of fraud, in addition to loss of mail use, a fine or imprisonment, or both, may be imposed. However, any honest individual who operates a mail-order enterprise as a business and not as racket need have no fear.

    NEED FOR FAMILIARITY WITH CLASSES AND RATES OF MAIL - Since mailing costs are responsible for a major operating expense -- approximately one fourth of the total expenses of a small mail order business -- the mail-order business has to be able to figure how to get top efficiency for this major expense category.

    A mail order business may, for example, save a great deal in the course of a year by knowing how pieces of sales literature can best be mailed and what the weight limitations are for specific postage charges. Among small dealers especially, there is much postage waste by failure to take into account minor details which in the aggregate run to respectable sums. Suppose, as an illustration, a booklet or catalog ready to mail just barely exceeds the limit for one rate and calls for more postage. A minor adjustment in the piece can decrease the postage significantly

    Third-class mail, (also called bulk mail), may be used by anyone, but it is used most often by larger mailers. Basic requirement to mail by bulk mail are that the mailer obtains the proper permit, include the minimum number of pieces per mailing and sort all pieces by zip code. For the current bulk mail rate, ask the post office. The savings are substantial. The big disadvantage is the time it takes for delivery. This can vary greatly by region and time of the year. As a rule of thumb mail within a 500 mile range may take from 1 to 2 weeks, 500 to 1500 miles 10 to 20 days and over 1500 miles from 2-4 weeks. Your local Post Office will give you all necessary bulk mail information and the proper application. For more information about postage costs visit the United States Postal Service's website.

    KEEP YOUR BUSINESS ABOVE REPROACH - Considering the number of people using the mail and the tremendous volume of business transacted by mail, the Post Office levies relatively few penalties. However, no business of any s

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