Add You - Business

Businesses Outsourcing Data Entry
Outsourcing is a business strategy in which a company hires another company to perform specific tasks rather than hire employees to take care of it. This is usually done on a support function so that company personnel can concentrate exclusively on the primary business of the company.Companies who provide outsourcing services are sometimes called “business to business” companies, as their customers are other busine

business. I’ve got one of those gregarious, fun and lively personalities so that’s fun when I’m socializing. I’ve realized though that in business, that personality is best left on the shelf until I’ve proven my effectiveness in business. I have found that it’s best to be effective first, and have fun later. I’ve even decided that because I’m in the community with friends AND potential clients, to save my gregariousness for close friends and family. It’s a choice that I’m making for the good of my b

Customer Service is a Way of Life - Not a Promotional Campaign
Defining Customer ServiceCustomer service is understanding and exceeding the needs of the customer.A customer, or client, is someone who purchases a commodity or service.Service is the work performed by one for a fee that serves or benefits others.Loyalty is being faithful and unswerving in allegiance.Value is the usefulness, importance, or general worth of something.

I met and coached a CEO recently and he confided in me that it can be lonely at the top. He is recognized throughout his organization as a wise and competent person. He is there to bounce ideas off of, is running the company, having regular management meetings and retreats and is managing the hiring and firing of the company.

The big distinction that came out of the coaching when to be formal versus informal. It’s a great lesson to learn.

Being folksy and informal is part of the American way. It’s down home, “Bill Clintonesque” and fun and lively. I teach charisma which shows a person how to have the ability to switch on the personality when it’s needed. This particular CEO felt a bit taken advantage of by one of his managers. They became good friends and golf buddies and slowly the friendship was mirrored in the boardroom. Slightly, ever so slightly, the formality wore off around the other managers and the CEO became more like one of the guys and not like the leader he once was.

We discussed that every human has basic needs and one is the need to be loved and admired. Those needs need to be filled, but the question is, by whom? Does a leader need to be loved by those he leads? Does he need to be strict or a lovable teddy bear type to be effective? What about you? Can you ask yourself: When should I act formal, if ever, and when should I act informal, if ever?

Certainly, each person has the right to answer those questions by themselves but the truth is that in most circles, being completely folksy won’t garner the type of respect that a person needs in order to maintain respect for ones work. Structures, protocols and guidelines can help a person who has the tendency to be down to earth in their personality, seem more formal in work. Without those structures, the “feel” is a bit loosey-goosey and not all that credible.

I’ve gone through my own formal versus informal game recently. I’m new in a community and am building a PR, coaching and communication business. I’ve got one of those gregarious, fun and lively personalities so that’s fun when I’m socializing. I’ve realized though that in business, that personality is best left on the shelf until I’ve proven my effectiveness in business. I have found that it’s best to be effective first, and have fun later. I’ve even decided that because I’m in the community with friends AND potential clients, to save my gregariousness for close friends and family. It’s a choice that I’m making for the good of my bu

The Retailer's Calendar
The Julian calendar we use to pass the time every day, every week, every month and every year is the one most commonly used by businesses. Its general availability and familiarity make it a natural selection.However, the Julian calendar was certainly not devised with the peculiar needs of the apparel and sporting goods retailer in mind. The seasonal, holiday and special event nature of retailing makes the Julian c

way. It’s down home, “Bill Clintonesque” and fun and lively. I teach charisma which shows a person how to have the ability to switch on the personality when it’s needed. This particular CEO felt a bit taken advantage of by one of his managers. They became good friends and golf buddies and slowly the friendship was mirrored in the boardroom. Slightly, ever so slightly, the formality wore off around the other managers and the CEO became more like one of the guys and not like the leader he once was.

Focus On the Prize
People talk to me about making personal and professional changes in their life. I hear comments about how hard they think it will be, concerns about their ability to be successful, pressure on themselves to produce results, etc. The anticipation (what you imagine or assume will happen) of the experience can be daunting enough to deter a person from taking the first step! How often does the anticipation match the reality o

Do You Use These Strategies to Manage Your Mood?
Stress is our reaction to people or things going on around us. Sometimes these things are positive, i.e. a vacation, a promotion or a special event. Sometimes the things are negative, i.e. a traffic ticket, someone you care about is ill, or projects at work are not meeting deadlines.How do you manage your mood when:• There is too much to do and not enough time to do it in?• People around you seem to

t circles, being completely folksy won’t garner the type of respect that a person needs in order to maintain respect for ones work. Structures, protocols and guidelines can help a person who has the tendency to be down to earth in their personality, seem more formal in work. Without those structures, the “feel” is a bit loosey-goosey and not all that credible.

Organizing Time Tracking
When you work for a small IT company, you will have each tech invoice at the client's site when the job is completed. This may not have worked very well for you. Often jobs span many visits, the tech needs to run out for an emergency, etc., etc. As you may guess, you often run behind in invoicing. I personally believe that we should invoice on-site for small jobs (like one time clients), but invoice on a monthly basis for

Try it on yourself. Imagine yourself with your mate’s work associates. How do you want to be seen? What about with the President of the US? How would you act with him or someone else you greatly respect? Now, imagine yourself with your best friends and your potential best clients? How is it that you want to appear and act then?

Monitoring our own behavior sometimes is a difficult thing to do. As humans we want to tend to make ourselves right all of the time and any critical look at our actions are somewhat hard to take. However, this is the best way to grow, and to improve relationships, our image and our business, by looking at ourselves.

The old saying goes, if you want to grow your business, grow yourself. What have you done to grow yourself lately?

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Have you ever seen a skyscraper being built? If so, you know that for the first several weeks or months, very little appears to be happening, at least above ground. That's because the initial work is focused on building a solid foundation. The higher the skyscraper is designed to be, the more solid the foundation needs to be to support all those stories.

The three levels of management face the same problem of how to deal with and lead people. The three level of management are-top management (the CEO), middle management (the boss) and front line management (foremen and supervisors). Leadership is a two way process where the leader influences the followers and the followers influences the leader.

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