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Add You - Are They With You or Against You?
Microfiber mopping systems are becoming more widely used in commercial and hospital settings over traditional mopping systems for a variety of economic and safety reasons. Microfiber mop heads are extremely absorbent, holding six or seven times its weight in water, which means it can hold enough water to get the job done, yet doesn't drip like the traditional wet mop. Because the mop head needs less water, floors dry more quickly because they're merely damp, not visibly wet. Floors cleaned with microfiber mopping systems typically dry in 1/3 the time of traditional mopping
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed
Get Off the Treadmill - Exit Your Rat Race!We can all get in a rut from time to time. Who hasn’t had a moment in their lives where you’ve asked yourself the question: “Why am I doing this?” Whether it's who you've become, the business you are in, your career, relationships, where you live or all of the above - sometimes you realise you're just not where you want to be – and you’re not sure how you got there! It sure feels like your own version of a rat race though.If where you want to be in your life is not where you are, then maybe it's time for you to drop out of your ve
It seems that we often fall into the trap of creating a ‘them' and an ‘us' - a ‘silo' mindset. It can kick in surprisingly fast! We have seen organisations of twenty or so people who have divided themselves up into different functional groups, where ‘Sales' complain about ‘Operations', ‘Marketing' finger points at ‘Sales', the ‘staff' are suspicious of ‘management' - and everybody sits in the same room!
This mentality is caused by individuals' and groups' perceptions of each other - ‘them' - that over time start to appear to be the truth. Let's take a look at what's going on from some different angles:
Who's in Your Team?
Who in your daily working life shares with you a commitment to your organisation's success? When you really think about it, do you share a common interest with ‘Sales'? Absolutely - admit it! With ‘Marketing'? For certain. Your Customers? Yes, if your product or service adds value and meets their needs. Your suppliers? Almost certainly. Your competitors - aha! Possibly not. Here you just might meet someone who does not have your best interests and those of your organisation at heart - though even here you may know of a few stories where competitors have a shared commitment in a joint venture.
Challenge yourself and those you hear talking around you. It can't really be the case that all those departments, divisions, individuals and groups actually want the organisation to fold and you to fail! Something else must be going on.
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed
IntroductionSouth Africa is facing structural problems in strengthening its research and innovation capacity in order to become and remain competitive in the global business environment. Although greater emphasis is given to strengthen Research and Development efforts in the country and to translate it into commercialization of products, South Africa are lagging behind its competitors on four critical domains of:· The level of technological exports; · Funds invested in Research and Innovation activities; · Capability to transform relevant scientific knowledge and
This mentality is caused by individuals' and groups' perceptions of each other - ‘them' - that over time start to appear to be the truth. Let's take a look at what's going on from some different angles:
Who's in Your Team?
Who in your daily working life shares with you a commitment to your organisation's success? When you really think about it, do you share a common interest with ‘Sales'? Absolutely - admit it! With ‘Marketing'? For certain. Your Customers? Yes, if your product or service adds value and meets their needs. Your suppliers? Almost certainly. Your competitors - aha! Possibly not. Here you just might meet someone who does not have your best interests and those of your organisation at heart - though even here you may know of a few stories where competitors have a shared commitment in a joint venture.
Challenge yourself and those you hear talking around you. It can't really be the case that all those departments, divisions, individuals and groups actually want the organisation to fold and you to fail! Something else must be going on.
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed
Getting a translation done can be a serious business. Maybe not if you are only having a brief email translated, but definitely so if you are dealing with business documents, reports of anything that will be printed. Many people however approach translation too lightly believing it is an easy, quick and straightforward process. This is far from the truth.Translation is a complex affair and needs to be approached sensibly in order to avoid poor results. Before starting a project that involves translation, consider the following common thoughts people have about translation services. Do yo
Who's in Your Team?
Who in your daily working life shares with you a commitment to your organisation's success? When you really think about it, do you share a common interest with ‘Sales'? Absolutely - admit it! With ‘Marketing'? For certain. Your Customers? Yes, if your product or service adds value and meets their needs. Your suppliers? Almost certainly. Your competitors - aha! Possibly not. Here you just might meet someone who does not have your best interests and those of your organisation at heart - though even here you may know of a few stories where competitors have a shared commitment in a joint venture.
Challenge yourself and those you hear talking around you. It can't really be the case that all those departments, divisions, individuals and groups actually want the organisation to fold and you to fail! Something else must be going on.
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed
Attracting the attention of new customers given the numerous marketing vehicles involved and the increase in competition is an ever increasing challenge. For many small business owners and executives, marketing has come to mean the buying of promotional items to attending networking events. They believe that these marketing actions will deliver incredible results. Unfortunately, as time progress for many of these individuals, the increase sales do not happen.Marketing is a process within the overall sales process. All marketing actions should be aligned to the strategic plan. Hence th
Challenge yourself and those you hear talking around you. It can't really be the case that all those departments, divisions, individuals and groups actually want the organisation to fold and you to fail! Something else must be going on.
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed
The success of any business or organization depends largely on how effectively the members communicate. The ability to speak well is a minimum requirement of some businesses when hiring. Whatever the job, business professionals require extensive use of oral communication when carrying out their duties.Effective communication involves:Listening: Good listening skills and showing a genuine interest are attributes of a successful communicator. Sales associates who actively listen to customers inquires and complaints are more able to solve problems and gain customer loyalty.
What Motivates ‘Them'?
Do you come to work to do a poor job, miss your targets, and make others' life difficult? Of course you don't. Why then would you ever assume, or allow others to assume that anyone else would? In our experience the vast majority of people in responsible jobs are deeply committed to doing the best job they can every day.
To assume that anyone on your team (see 1 above for who is on your team!) would ever by deliberate action or conscious inaction make your job harder and jeopardise the success of the organisation, is to show a deep lack of respect for that person. They feel that they are doing their very best to do a good job. If the results of their efforts don't work for you, guess who is responsible for raising the issue and resolving it? A hint: it's not ‘them'!
How can I Sort it Out?
First, explore the questions in 1 and 2 above. It is best to get help from a coach or objective outsider: you are part of the problem and this bit can be like trying to do brain surgery on yourself!
Now you have an opportunity to resolve some issues and clear up the misunderstandings. Here's where to start:
- Identify the key player(s) and sit down face to face and talk
- Take full responsibility for your past attitude to them and their contribution
- Allow them to do the same in return - and listen without defending yourself
- Have a good laugh together about the absurdity of it all!
- Acknowledge them for their commitment to doing a good job and make it clear that you respect that they are doing it in good faith
- Explain the impact of their actions and decisions on you and allow them to explain why they do what they do - without arguing or defending your corner
- Work together as equal partners to find a solution that works for both parties. You may not sort out the whole issue straight away, so make a commitment to keep meeting and chipping away at it until you have a solution which works for both of you
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