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  • Add You - Making it Up

    My Las Vegas Sales Management Lessons
    I was in Las Vegas last week and must share a great sales lesson. Since I don't gamble, we went there for the food and entertainment. It was a great getaway and a wonderful break from sales automation.Part of the reason for going to Las Vegas was to visit a hotel timeshare and learn about their program offering. Believe it or not, I like going to these things to learn something about timeshares an
    lothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once w
    Don't Let Your Small Business Fall in the FDCPA Trap
    When someone owes your small business money, you certainly feel like a victim. But did you know that if you aren't careful, you could break the law by trying to get the money back?How to Break a Federal Debt Collection LawYou have a small business, and your bills are coming due soon. You could easily pay those bills if a few thousands dollars of overdue invoices were paid. It's time to give
    I Make Stuff Up.

    I read this on my son’s T-shirt as if I’d never seen it before, yet on this particular morning, it looked much different and even made me laugh at the simplicity of it.

    When I first bought the shirt, I pictured a child simply making up stories. You know, telling a few white lies. Not that my son lies (not my angel!), but more that this was a function of what kids do. On this particular morning, though, I pictured other ways that children Make Stuff Up. Have you ever see a child become engrossed in the box, quickly tossing aside the gift? Or the child in a clothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once wi

    Encourging Employees Responsibility (your responsibility)
    Merely assigning a task with detailed instructions is not effective delegation. An employee cannot grow without the freedom to make decisions on how the job should be done. Managers must also be aware that only through the conjunction of responsibility and authority can the desired results be achieved. Additionally, a delegate must be held accountable for his or her actions.After a manager has del
    even made me laugh at the simplicity of it.

    When I first bought the shirt, I pictured a child simply making up stories. You know, telling a few white lies. Not that my son lies (not my angel!), but more that this was a function of what kids do. On this particular morning, though, I pictured other ways that children Make Stuff Up. Have you ever see a child become engrossed in the box, quickly tossing aside the gift? Or the child in a clothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once w

    How To Take Care Of The Ridiculous Customer
    In an article also appearing on this website, I spoke about how to handle the upset, or angry customer. Here's a review for helping upset customers.:L - Listen and don’t interrupt E – Empathize with something like, “I can understand why you’re upset. I would be upset too.” A – Ask – What can I do to make you happy? R – Resolve – Unless it’s ridiculous – do itThe question c
    white lies. Not that my son lies (not my angel!), but more that this was a function of what kids do. On this particular morning, though, I pictured other ways that children Make Stuff Up. Have you ever see a child become engrossed in the box, quickly tossing aside the gift? Or the child in a clothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once w
    Textile Exhibitions Help in Developing Good Partnerships
    Textile exhibitions are good to show forth the current textile products and new ones to be launched. Many companies get to know each other through such meets and may even develop into good partnerships. Now consider this. Textile Industry is one of the biggest, oldest and the most branched industries by numbers. In today’s world, most of the Asian, Middle Eastern and European countries are in competitio
    other ways that children Make Stuff Up. Have you ever see a child become engrossed in the box, quickly tossing aside the gift? Or the child in a clothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once w
    Sales Management and Managing Sales
    For those engaged in sales management and trying to control a group of self-starter type sales people you can just imagine how hard it is. In all the commotion, chaos and controversy they have to manage in shear terror of handling all that is coming at them.Indeed sales management is not for everyone and managing sales is certainly not as easy as it looks, nor is it suppose to be really. Managing
    lothing store, finding sheer entertainment in the racks of clothes, the cracks in the floor or simply the tickets that have fallen astray? I once witnessed my children make an entire day of entertainment from the tickets they’d found: making them into money, passports, golden tickets…you name it, they had created it.

    At what point did we decide that we have to be more realistic and see things as they are, not as we want them to be? At what point were we only able to see the gift for the gift, unconsciously tossing aside the packaging it had come in?

    I recently had a discussion with a client of mine about his sales staff. He had noticed that the longer his staff was with him, the less energy they seemed to have. He recall

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