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Add You - 50 Ways to Save Money
I Love Entrepreneurial Inventors! ay to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time.I love inventors. I find it fascinating how they come up with such unique ideas. Any great invention needs to have at its marketing root, the desire and ability to solve someone’s problem, heal a pain, or satisfy some unmet need. This is where successful inventions must begin. Dave Guindon is just such an inventor. He is trained as an engineer (he’s still working on his Masters of Electrical Engineering in fact).He’s ideally suited to examine things and take them apart to see what makes them (literally) tick. Such is the case with one of his latest inventions. You see, Dave is an eBay nut. When he first got online about five years ago, he gravitated to eBay as a neat place where he could make some extra money for his university tuition. He found that he learned the ropes quickly, and because he could write “code”, he was able to scope out, and then design his own software programs to perform certain eBay tasks more efficiently and at less cost, than anyone else. Dave would get quite excited about his ideas, since he knew, better than most, that these programs might really make working and earning on eBay that much easier. He is not trained in classical marketing; but he instinctively knows what will get potential customers excited about his products.Dave says: “before I finalize my ideas about a potential new product, I really need to step out of my virtual selling shell and pretend to be the buyer. I do this for every product I create, or better yet ... before I even start creating a product!” When eBay first launched its "want-it-now" section in Dec 2004, he had an idea 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to lo It's a Dog Eat Dog Nonprofit World There are countless ways to save your business money. Unfortunately, many Australian businesses are overlooking them, or simply don’t have the time to go searching them out.You would not be working at a nonprofit if there was not a passion for your mission that compensated for the sacrifices in salary and other benefits you could probably earn in the commercial world. That says something about the kind of people we are. Most of us are:* Trusting. We cannot imagine that there might be bad people in our idealized world; * Optimistic. How could we survive if we did not believe we really could make a difference? * Sympathetic. We are mostly attracted to needy causes or people; * Non-confrontational. We mostly like consensus and seek agreement. * Collaborative. Our comfort level is with working as a team rather than going it alone.These are admirable and useful qualities to have in the nonprofit world. However, there are other people in your industry who do not fit this description. They operate more like they were in competition with everyone. Instead of trusting, they are wary. Instead of being optimistic, they are fearful of failure. Instead of being sympathetic, they are self-promoting. Instead of being non-confrontational, they fiercely stake out and defend their turf. Instead of being collaborative, they prefer to work alone isolated from their colleagues.These people see their nonprofits being in competition with every other nonprofit – and they are absolutely right. However, the qualities they bring to the contest can often be disruptive and ugly. If you do not acknowledge this, you will lose donor dollars, volunteer commitments, membership, and patronage.This article will describe the com Buyer’s remorse is not a new idea. You may have experienced it right after a friend revealed he’d paid $100 less for his state-of-the-art golf clubs than you did. But what’s $100 between friends? Better luck next time, you think. Now consider how you’d feel if the same friend told you he was saving $100,000 a year on running costs for his business. Suddenly, buyer’s remorse takes on a much more serious face. Cost cutting may not be glamorous, but it is vital to ensure the stability and progress of every business in today’s competitive world. Fortunately, you don’t have to do it by yourself. There are consultants, such as Expense Reduction Analysts (ERA), available to help you manage costs. They scrutinise the ‘little things’ that are often overlooked, and yet add up to big costs - things like stationery, printing, telecommunications, couriers...you get the picture. Once scrutinised, they offer a solution tailor-made to that company. “Our clients always make the decisions about which alternatives are most suitable for them, and are included in the process all the way through,” says Fred Marfleet, Chairman of ERA Australia. “But our help and guidance ensures they make the right decisions.” To give you an idea of the kinds of things that a company like ERA takes into consideration when investigating a cost-management solution, we’ve put together a list of 50 ways in which your company might cut costs. Starting with the big picture 1. Centralise purchasing You may be buying the same goods from different suppliers! Coordinate the spending of different departments to maximise discounts through bulk purchasing power. 2. Cut the paperwork Request monthly consolidated invoices to improve cash flow and reduce administration costs. 3. Ask for a reason Don’t accept a price increase without challenge. 4. Get a second opinion Obtain alternative quotes - on everything. Advise existing suppliers that the business is being tendered, and give them a chance to reduce their prices. 5. Call in a negotiator Never allow the person in daily contact with a supplier to negotiate price. Use the good cop/bad cop approach, calling in someone else, so that emotion is not involved in the process. This also allows the day-to-day relationship to remain unaffected. 6. A beautiful friendship Building good relationships with suppliers can result in reductions in costs. Ask them for suggestions on how to improve the way in which you work together. Could ordering weekly instead of daily allow them to reduce their own admin costs and enable them to pass the savings on? 7. Improve cash flow Reduce your stock levels, and encourage suppliers to hold stock. 8. Review product specification Ensure that products being used do not exceed requirements. Can you use second-hand pallets for transportation? Recycled toner cartridges? 9. Establish a caring culture Caring is a pre-requisite to effective cost-management. If staff and executives are complacent, it’s difficult to implement savings. 10. Commit to stamping out unnecessary costs Lead by example and demonstrate to employees that you care about saving money, even on the smallest items. And now for the detail... 11. Advertising Don’t just take their word for it: conduct regular research to ensure that your advertising budgets are being used effectively. 12. About the creative... Remember that outstanding advertising creative work generally costs no more than ordinary creative. Having said that, ensure that you are not funding the creation of campaigns that win awards, but do not sell your product! 13. Bank charges Review them regularly - at least once a quarter. Ask your bank manager to suggest ways in which you could reduce them. 14. Competitive banking While it’s easy to be complacent and leave all your banking in the hands of one institution, it pays to shop around. Many banks specialise in different areas of expertise, and you can use that knowledge to serve your needs - and save you money. Plus, you won’t be fully dependent on one bank! 15. Challenge the manager When you receive the statement of charges from your bank, take five minutes to consider ways in which the bank has added value to your business. Challenge the bank manager to come up with five himself - and ask yourself whether his list justifies the charges. 16. Cleaning Ask your staff regularly whether cleaning services are meeting their requirements. 17. Communicate your needs To ensure your cleaning contract - or, in fact, any contract, meets your needs, make sure the contractor knows what you expect. Let them know if there is a problem - but also give them feedback if things are going well. 18. Couriers #1 Understand how your couriers charge their clients. Some charge per consignment, others per parcel. Work out which service will be most effective for you and, if necessary, switch suppliers. 19. Couriers #2 What’s your courier company’s specialty when it comes to service? Some specialise in overnight delivery, other in international distribution. Use the courier that is most appropriate for the job, as this will be most cost-effective. 20. Couriers #3 Planning can add up to big cost reductions in this area. Timed deliveries are significantly more expensive than next-day deliveries. How soon does it really need to be there? 21. Couriers #4 If you help your courier company by minimising collection and waiting time, you become a more ‘attractive’ account, which can be a good negotiating factor. 22. Couriers #5 Look at instigating standard daily courier runs, which can be negotiated over and above the rate card. 23. Expiry can be expensive Be aware of the expiry date on contracts for services such as electricity, gas, and phone. Suppliers often revert to a much higher penalty rate once the contract expires. 24. Freight costs Consider handling costs and packing when putting together a consignment. Does it fill one container, or is it made up of several items that can be packed on pallets so that you can minimise transport handling costs and stock damage? 25. Investigate insurance Allow time to investigate and negotiate your insurance policy before the renewal deadline. Make a note of when policies are due - many brokers wait until so close to the renewal date to contact their clients that they leave little time for negotiation. 26. Know your insurance needs Have you worked out the latest level of cover you need? Is it more or less than last year? Can you cut out brokers, have your policy repackaged, or cap excesses? 27. Making space Do not allocate a specific car park to a specific staff member. Have seven per cent fewer car parks than the number of staff entitled to them. On any day, you’ll find that there will be a certain number of absentees - you don’t need to pay for empty spaces. 28. Making the most of fuel cards Have you reviewed your fuel card system? While most oil companies offer rebates, they do not do so in a directly comparable manner. Some will offer a rebate off the pump price, others choose different bases (eg, area averages) from which to make their rebate. Research will show which will work best for you. 29. Owning the office equipment Take into consideration the total cost of ownership of your office equipment for the full life of each machine. Consider not only present needs, but future ones, before you purchase new equipment. Will new equipment offer a better, alternative way of doing things? 30. Office supplies #1 Decide on a comprehensive product range and stick to it. Be wary of ‘stationery cupboards’. While they may seem an easy way to deal with this ‘chore’ item, they cede control of the ordering and stocking to the stationery company. 31. Office supplies #2 Try suppliers’ own-brand products. This can reduce costs by up to 40 per cent. 32. Order it back Request that all staff hand back the unused items of stationery lurking in their desks. You may find that you do not need to re-order for many months! 33. Packaging #1 Standard cartons are much more cost-effective than special-sized ones. 34. Packaging #2 Review your packaging - invite suppliers to make recommendations for cost reduction. 35. Packaging #3 Printed cartons are expensive. Consider using plain ones, and sealing with printed tape instead. 36. Pesty business Check the hours agreed for pest control services. If the supplier is charging more for after-hours service but using safe chemicals, it may not be necessary to have the services delivered when your offices are closed. 37. Pesty charges Examine the charges from suppliers who have been in place for some years. Look out for them posting increases without changes in service specification. 38. Postage #1 Clean up your database to reduce returned mail and coordinate your marketing mail-outs to exceed threshold quantities. 39. Postage #2 Investigate alternate methods of information delivery. It may be that your message can be delivered via an alternate method to conventional mail (eg email), and there are companies that specialise in distribution methods to suit your preferences. 40. Printing #1 Do you really need printed envelopes, when plain might do just as well? 41. Printing #2 Always use standard paper sizes. 42. Printing #3 Order larger quantities at one time, but don’t get caught out. If you only need 7000 brochures, it’s still cheaper to order that number at $3.30 per unit than it is to pay for 10,000 at $2.80. Companies over-order to get the price down and then don’t use the stock! 43. Printing #4 One way to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time. 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to los Are You Stuck or Can You Get It? autiful friendshipWhy do many salespeople remain faithful believers in obsolete selling strategies? We are talking about intelligent, successful salespeople. People whom, if they opened their minds to a totally new concept, could easily double their income without working any harder. That question has puzzled and frustrated us during the 14 years that we have been in the sales training business.We have trained a great many salespeople who have doubled and even quadrupled their sales. Most of them have recommended our training to a lot of their friends and colleagues. Usually a few of their friends and colleagues enroll in our training courses. But, that's not we expected.We expected that, when our graduates went back to their companies and had dramatic increases in production, most of the other salespeople would demand to learn High Probability Selling. We expected that their managers would want to replicate that kind of performance by training their entire sales force. But, that doesn't happen very often. Most often, the other salespeople, and their sales managers will not believe that the tremendous increases in our graduate's sales productivity is due to learning a new sales process. Rather, they believe that the sudden success is due to luck, or a previously hidden talent, or to an increase in motivation.We couldn't figure out why they just don't get the reality of it. David B. Wolfe, a new paradigm marketing strategist from Reston, VA, addresses this phenomenon in a recent essay. It seems to be a question of which of their needs is more important to them. The following is an ex Building good relationships with suppliers can result in reductions in costs. Ask them for suggestions on how to improve the way in which you work together. Could ordering weekly instead of daily allow them to reduce their own admin costs and enable them to pass the savings on? 7. Improve cash flow Reduce your stock levels, and encourage suppliers to hold stock. 8. Review product specification Ensure that products being used do not exceed requirements. Can you use second-hand pallets for transportation? Recycled toner cartridges? 9. Establish a caring culture Caring is a pre-requisite to effective cost-management. If staff and executives are complacent, it’s difficult to implement savings. 10. Commit to stamping out unnecessary costs Lead by example and demonstrate to employees that you care about saving money, even on the smallest items. And now for the detail... 11. Advertising Don’t just take their word for it: conduct regular research to ensure that your advertising budgets are being used effectively. 12. About the creative... Remember that outstanding advertising creative work generally costs no more than ordinary creative. Having said that, ensure that you are not funding the creation of campaigns that win awards, but do not sell your product! 13. Bank charges Review them regularly - at least once a quarter. Ask your bank manager to suggest ways in which you could reduce them. 14. Competitive banking While it’s easy to be complacent and leave all your banking in the hands of one institution, it pays to shop around. Many banks specialise in different areas of expertise, and you can use that knowledge to serve your needs - and save you money. Plus, you won’t be fully dependent on one bank! 15. Challenge the manager When you receive the statement of charges from your bank, take five minutes to consider ways in which the bank has added value to your business. Challenge the bank manager to come up with five himself - and ask yourself whether his list justifies the charges. 16. Cleaning Ask your staff regularly whether cleaning services are meeting their requirements. 17. Communicate your needs To ensure your cleaning contract - or, in fact, any contract, meets your needs, make sure the contractor knows what you expect. Let them know if there is a problem - but also give them feedback if things are going well. 18. Couriers #1 Understand how your couriers charge their clients. Some charge per consignment, others per parcel. Work out which service will be most effective for you and, if necessary, switch suppliers. 19. Couriers #2 What’s your courier company’s specialty when it comes to service? Some specialise in overnight delivery, other in international distribution. Use the courier that is most appropriate for the job, as this will be most cost-effective. 20. Couriers #3 Planning can add up to big cost reductions in this area. Timed deliveries are significantly more expensive than next-day deliveries. How soon does it really need to be there? 21. Couriers #4 If you help your courier company by minimising collection and waiting time, you become a more ‘attractive’ account, which can be a good negotiating factor. 22. Couriers #5 Look at instigating standard daily courier runs, which can be negotiated over and above the rate card. 23. Expiry can be expensive Be aware of the expiry date on contracts for services such as electricity, gas, and phone. Suppliers often revert to a much higher penalty rate once the contract expires. 24. Freight costs Consider handling costs and packing when putting together a consignment. Does it fill one container, or is it made up of several items that can be packed on pallets so that you can minimise transport handling costs and stock damage? 25. Investigate insurance Allow time to investigate and negotiate your insurance policy before the renewal deadline. Make a note of when policies are due - many brokers wait until so close to the renewal date to contact their clients that they leave little time for negotiation. 26. Know your insurance needs Have you worked out the latest level of cover you need? Is it more or less than last year? Can you cut out brokers, have your policy repackaged, or cap excesses? 27. Making space Do not allocate a specific car park to a specific staff member. Have seven per cent fewer car parks than the number of staff entitled to them. On any day, you’ll find that there will be a certain number of absentees - you don’t need to pay for empty spaces. 28. Making the most of fuel cards Have you reviewed your fuel card system? While most oil companies offer rebates, they do not do so in a directly comparable manner. Some will offer a rebate off the pump price, others choose different bases (eg, area averages) from which to make their rebate. Research will show which will work best for you. 29. Owning the office equipment Take into consideration the total cost of ownership of your office equipment for the full life of each machine. Consider not only present needs, but future ones, before you purchase new equipment. Will new equipment offer a better, alternative way of doing things? 30. Office supplies #1 Decide on a comprehensive product range and stick to it. Be wary of ‘stationery cupboards’. While they may seem an easy way to deal with this ‘chore’ item, they cede control of the ordering and stocking to the stationery company. 31. Office supplies #2 Try suppliers’ own-brand products. This can reduce costs by up to 40 per cent. 32. Order it back Request that all staff hand back the unused items of stationery lurking in their desks. You may find that you do not need to re-order for many months! 33. Packaging #1 Standard cartons are much more cost-effective than special-sized ones. 34. Packaging #2 Review your packaging - invite suppliers to make recommendations for cost reduction. 35. Packaging #3 Printed cartons are expensive. Consider using plain ones, and sealing with printed tape instead. 36. Pesty business Check the hours agreed for pest control services. If the supplier is charging more for after-hours service but using safe chemicals, it may not be necessary to have the services delivered when your offices are closed. 37. Pesty charges Examine the charges from suppliers who have been in place for some years. Look out for them posting increases without changes in service specification. 38. Postage #1 Clean up your database to reduce returned mail and coordinate your marketing mail-outs to exceed threshold quantities. 39. Postage #2 Investigate alternate methods of information delivery. It may be that your message can be delivered via an alternate method to conventional mail (eg email), and there are companies that specialise in distribution methods to suit your preferences. 40. Printing #1 Do you really need printed envelopes, when plain might do just as well? 41. Printing #2 Always use standard paper sizes. 42. Printing #3 Order larger quantities at one time, but don’t get caught out. If you only need 7000 brochures, it’s still cheaper to order that number at $3.30 per unit than it is to pay for 10,000 at $2.80. Companies over-order to get the price down and then don’t use the stock! 43. Printing #4 One way to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time. 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to lo Ten Parameters of Good Corporate Culture your couriers charge their clients. Some charge per consignment, others per parcel. Work out which service will be most effective for you and, if necessary, switch suppliers.Sometime in the 1980s, I read a book written by Manfred Kets de Vries who claimed to have found six types of corporate cultures. The most intriguing thesis of the book was that actually most organizations are not sick, but not entirely healthy: the so-called lingering organizations. The other five types of organizations are: the dramatic organization, the depressive organization, the paranoid organization, the coercive organization, and the schizophrenic organization.The dramatic organization is hyperactive, impulsive, very adventurous and dangerously unrestrained. The decision-makers base their ideas on intuition and impressions instead of facts. The leaders use their charisma to concentrate all the power in the top. They can therefore undertake very risky operations. They do these things to create a completely different environment without really considering the existing business environment. Their goal is unlimited growth. The man in the top wants to be the center of everything. He wants to show what a good leader he is. Without really considering the reality, this kind of behavior can easily result in great disasters.The depressive organization is characterized by apathy, lack of self-confidence and conservatism. The communication climate is passive and aimless. The activities are implemented according to predetermined programs and routines. The employees are never asked to show initiative. In stable markets, long established companies can withstand many crises despite their depressive state. They can survive as long as the technology and the competitive pattern remai 19. Couriers #2 What’s your courier company’s specialty when it comes to service? Some specialise in overnight delivery, other in international distribution. Use the courier that is most appropriate for the job, as this will be most cost-effective. 20. Couriers #3 Planning can add up to big cost reductions in this area. Timed deliveries are significantly more expensive than next-day deliveries. How soon does it really need to be there? 21. Couriers #4 If you help your courier company by minimising collection and waiting time, you become a more ‘attractive’ account, which can be a good negotiating factor. 22. Couriers #5 Look at instigating standard daily courier runs, which can be negotiated over and above the rate card. 23. Expiry can be expensive Be aware of the expiry date on contracts for services such as electricity, gas, and phone. Suppliers often revert to a much higher penalty rate once the contract expires. 24. Freight costs Consider handling costs and packing when putting together a consignment. Does it fill one container, or is it made up of several items that can be packed on pallets so that you can minimise transport handling costs and stock damage? 25. Investigate insurance Allow time to investigate and negotiate your insurance policy before the renewal deadline. Make a note of when policies are due - many brokers wait until so close to the renewal date to contact their clients that they leave little time for negotiation. 26. Know your insurance needs Have you worked out the latest level of cover you need? Is it more or less than last year? Can you cut out brokers, have your policy repackaged, or cap excesses? 27. Making space Do not allocate a specific car park to a specific staff member. Have seven per cent fewer car parks than the number of staff entitled to them. On any day, you’ll find that there will be a certain number of absentees - you don’t need to pay for empty spaces. 28. Making the most of fuel cards Have you reviewed your fuel card system? While most oil companies offer rebates, they do not do so in a directly comparable manner. Some will offer a rebate off the pump price, others choose different bases (eg, area averages) from which to make their rebate. Research will show which will work best for you. 29. Owning the office equipment Take into consideration the total cost of ownership of your office equipment for the full life of each machine. Consider not only present needs, but future ones, before you purchase new equipment. Will new equipment offer a better, alternative way of doing things? 30. Office supplies #1 Decide on a comprehensive product range and stick to it. Be wary of ‘stationery cupboards’. While they may seem an easy way to deal with this ‘chore’ item, they cede control of the ordering and stocking to the stationery company. 31. Office supplies #2 Try suppliers’ own-brand products. This can reduce costs by up to 40 per cent. 32. Order it back Request that all staff hand back the unused items of stationery lurking in their desks. You may find that you do not need to re-order for many months! 33. Packaging #1 Standard cartons are much more cost-effective than special-sized ones. 34. Packaging #2 Review your packaging - invite suppliers to make recommendations for cost reduction. 35. Packaging #3 Printed cartons are expensive. Consider using plain ones, and sealing with printed tape instead. 36. Pesty business Check the hours agreed for pest control services. If the supplier is charging more for after-hours service but using safe chemicals, it may not be necessary to have the services delivered when your offices are closed. 37. Pesty charges Examine the charges from suppliers who have been in place for some years. Look out for them posting increases without changes in service specification. 38. Postage #1 Clean up your database to reduce returned mail and coordinate your marketing mail-outs to exceed threshold quantities. 39. Postage #2 Investigate alternate methods of information delivery. It may be that your message can be delivered via an alternate method to conventional mail (eg email), and there are companies that specialise in distribution methods to suit your preferences. 40. Printing #1 Do you really need printed envelopes, when plain might do just as well? 41. Printing #2 Always use standard paper sizes. 42. Printing #3 Order larger quantities at one time, but don’t get caught out. If you only need 7000 brochures, it’s still cheaper to order that number at $3.30 per unit than it is to pay for 10,000 at $2.80. Companies over-order to get the price down and then don’t use the stock! 43. Printing #4 One way to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time. 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to lo Top 10 Reasons Sales Managers Fail-And What To Do About It
The primary reasons that sales managers fail is that they don’t know how to manage their people, and they don’t manage a highly effective selling processes. Just as an engineering manager needs to be a pretty competent engineer, so does a sales manager need to be a pretty competent salesperson. However, in both cases, their primary responsibility is to manage the performance of their staff. And, both must have a good understanding of modern management principles beyond a few readings of “The One Minute Manger.”By contrast, most engineering managers know that technology is evolving so quickly that their managerial functions prevent them from keeping up with the technology at the level of a functioning engineer. However, they know enough about the latest technology to manage it.Conversely, most sales managers believe that very little has changed in the ways that top salespeople interact with their prospects and customers since they became a manager. Therefore, they tend to manage their people in the way they used to sell. However, the markets for every product and service have changed dramatically in the last twenty years. Top salespeople have developed new sales process to take advantage of those changes. That is what most sales managers don’t know.1. They don’t know how to use highly effective tools to recruit, recognize and train salespeople that will perform well in their organization. Therefore, they often hire salespeople that are not compatible with their company’s culture and don’t have the appropriate sales aptitudes for their industry. for you. 29. Owning the office equipment Take into consideration the total cost of ownership of your office equipment for the full life of each machine. Consider not only present needs, but future ones, before you purchase new equipment. Will new equipment offer a better, alternative way of doing things? 30. Office supplies #1 Decide on a comprehensive product range and stick to it. Be wary of ‘stationery cupboards’. While they may seem an easy way to deal with this ‘chore’ item, they cede control of the ordering and stocking to the stationery company. 31. Office supplies #2 Try suppliers’ own-brand products. This can reduce costs by up to 40 per cent. 32. Order it back Request that all staff hand back the unused items of stationery lurking in their desks. You may find that you do not need to re-order for many months! 33. Packaging #1 Standard cartons are much more cost-effective than special-sized ones. 34. Packaging #2 Review your packaging - invite suppliers to make recommendations for cost reduction. 35. Packaging #3 Printed cartons are expensive. Consider using plain ones, and sealing with printed tape instead. 36. Pesty business Check the hours agreed for pest control services. If the supplier is charging more for after-hours service but using safe chemicals, it may not be necessary to have the services delivered when your offices are closed. 37. Pesty charges Examine the charges from suppliers who have been in place for some years. Look out for them posting increases without changes in service specification. 38. Postage #1 Clean up your database to reduce returned mail and coordinate your marketing mail-outs to exceed threshold quantities. 39. Postage #2 Investigate alternate methods of information delivery. It may be that your message can be delivered via an alternate method to conventional mail (eg email), and there are companies that specialise in distribution methods to suit your preferences. 40. Printing #1 Do you really need printed envelopes, when plain might do just as well? 41. Printing #2 Always use standard paper sizes. 42. Printing #3 Order larger quantities at one time, but don’t get caught out. If you only need 7000 brochures, it’s still cheaper to order that number at $3.30 per unit than it is to pay for 10,000 at $2.80. Companies over-order to get the price down and then don’t use the stock! 43. Printing #4 One way to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time. 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to lo One Thing You Can't Hide ay to get the best out of volume-sensitive ordering is to print the items that require the same paper stock at the same time.One of the most important of all motivators at work is consideration. Employees report that the best managers they ever had were people who cared about them as people and as friends. These managers took the time to ask them questions about their lives, and to listen patiently while they talked about the dilemmas and problems and situations in their families. The more that the employees felt that the boss liked them and respected them, the more empowered and motivated they felt.Caring Is The KeyThe flip side of this motivator is the de-motivating feeling that the boss doesn’t care. This is almost invariably expressed in a lack of recognition, a lack of approval, a lack of appreciation and a general failure to pay attention to the employee over time.Spend Time ListeningRemember the amount of time that you spend talking to and listening to an employee is a signal to that employee that he or she is important to you and to the company. This is why the very best bosses spend a lot of time walking around and chatting with their employees. They sit with them for lunch and coffee. They invite their comments and encourage open discussion and disagreements about work. They create an environment where people feel that the work belongs to them as well as to the company. In that environment, employees feel good about themselves and more fully committed to doing the job and doing it well.Emotions Determine EverythingRemember that everyone is primarily emotional. Everything that people does, or refrains from doing, is triggered by their de 44. Records management Don’t continue to pay for the storage of boxes simply because you haven’t worked out whether you need to keep them. Review! 45. Telecommunications #1 Be aware of flag falls or connection fees per call, and your call duration, when assessing telecommunications contracts. Most businesses have low call durations, which means the flag fall is a large part of the cost of the call. 46. Telecommunications #2 Treat loyalty discounts with caution. They usually apply to eligible calls only and amount to very little on your total bill. Check the fine print. 47. Telecommunications #3 Have you achieved any real savings on your phone bills over the past 12 months? How many lines do you really need? Asking yourself some questions can save you a lot of money. 48. Travelling light Savings can be found in managing your travel well. Avoid last-minute bookings - you can save more than 30 per cent by booking weeks, not days, in advance. 49. Travelling often If you or your staff are using a lot of hotel rooms, look at negotiating a better rate with one hotel chain. 50. Workers Compensation Be aware of the rollover date on your workers comp insurance. The time to review the level of premium is before it falls due, not afterwards! Making real changes There’s a lot of food for thought in our list, but even more in this fact: experts estimate that 90 per cent of Australian businesses are overspending on day-to-day expenses - by as much as 75 per cent! Are you one of them? ERA suggests that if you answer ‘yes’ to any of the following, there’s a good chance that you can reduce business operating costs and free up profits. Do you have a centralised purchasing system with each department having its own favourite suppliers and its own purchasing processes? Do you always seem to be purchasing in an ad-hoc, as-needs manner? Do you seem to stick to the same supplier and trust that they’re giving us value for money? Got a yes or two in there? Don’t be disheartened. In fact, look at the positives: chances are there’s heaps of money to be saved within your company. Give ERA a call to find out how - and how much! ERA is an independent cost management consultancy and works on a ‘no savings, no fee’ premise. If they don’t find any savings for you, you pay nothing. You have nothing to lose - except a lot of unnecessary costs! To find out more visit www.expense-reduction.com.au or call +612 9922 7999
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