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Add You - Do You Offer a Service Guarantee?
What an amazing process! Light, reflected off different surfaces, passes through the eye's cornea and pupil, then forms an image on the retina at the back of the eye which the brain then translates and registers as a colored object. This in turn stimulates the optical nerve system.Colors have varying wavelengths. Reds, oranges, yellows have long wavelengths. Green is neutral. Blues through to violets have short wavelengths. The long wavelengths stimulate and energize us, the short wavelengths calm and slow do
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficu
In the custom sticker printing industry there are five types of techniques used.Screen PrintingFlexographyLetterpressOffsetDigitalScreen Printing is a simple form of printing with a screen; originally silk which is still used, is now also done with synthetic material screens. This is a very basic and uncomplicated form of printing which is popular for custom stickers. It can be done by hand and is usually monochromatic, or limited to just a few colors. Pertaining to custo
I was talking with another coach, and she asked if I had thought about offering a money-back guarantee on my services as a way to make the purchase decision easier for new clients. It's an engaging thought, and a bold one at that, because it's hardly ever done in the consulting world. Most service business owners will usually do whatever it takes to make the customer happy, but rarely do I see a money-back guarantee. I had to think it through before deciding.
As a small business owner, offering a money-back guarantee on services does come with risks. In fact, that's what it's about: being willing to absorb all the risk so that your customers don't have to. Some of the risks you'd have to be willing to bear include:
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficul
Everyday I meet small business owners who delegate their marketing responsibilities to a third party and tell me “oh, our marketing guy handles that.”“Handle what?” I ask, then they usually tell me “oh our advertising and other stuff”.Whether you like it or not, whether you perform actively or passively, your business is always marketing.That’s not to say that you should “advertise” everyday. But it means that everything you do in your business should integrate to educate your prospects a
I was talking with another coach, and she asked if I had thought about offering a money-back guarantee on my services as a way to make the purchase decision easier for new clients. It's an engaging thought, and a bold one at that, because it's hardly ever done in the consulting world. Most service business owners will usually do whatever it takes to make the customer happy, but rarely do I see a money-back guarantee. I had to think it through before deciding.
As a small business owner, offering a money-back guarantee on services does come with risks. In fact, that's what it's about: being willing to absorb all the risk so that your customers don't have to. Some of the risks you'd have to be willing to bear include:
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficu
1) You must find an EAP in your city or state. Finding an EAP in your home city or state makes little to no difference in the scope and quality of service you will receive from your EAP. Most EAPs have an extensive nation-wide network of counselors. Let's say your company is based in St. Louis. An EAP in New York might actually have more counselors under contract in St. Louis than another EAP that is actually based in St. Louis. It is important to remember that EAPs are facilitators
As a small business owner, offering a money-back guarantee on services does come with risks. In fact, that's what it's about: being willing to absorb all the risk so that your customers don't have to. Some of the risks you'd have to be willing to bear include:
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficu
Bill Borders stepped up onto the podium. He had just been introduced as the new Vice President of Sales for Kiechler Building Supplies. As he looked out at the fifty seven faces staring back at him, time seemed to stop and everyone was motionless. Bills mind wandered. This wasn’t a nervous reaction; it was more of a reality check.Bill had already met most of the fifty seven faces that were now looking at him in anticipation of what he might say. In fact, he had individual casual conversation with many of thos
As a small business owner, offering a money-back guarantee on services does come with risks. In fact, that's what it's about: being willing to absorb all the risk so that your customers don't have to. Some of the risks you'd have to be willing to bear include:
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficu
Can your level of education hurt your chances at a job?As a recruiter, I’ve seen instances where: 1. A person is considered to be under educated: I’ve dealt with several companies who won’t consider a candidate unless they have a certain level of education ie. a university or college degree. In some cases a certain level of education might be absolutely necessary (ie. if you’re an accountant, the company might require you to be certified) but in other cases it might simply be company poli
•time spent on the service itself
•wages paid to you or your staff
•credit card transaction fees (sale AND return)
•materials or supplies used
•bookkeeping or banking difficulties
If you're a sole-proprietor, even one client refund could be burdensome. It's like offering Nordstrom- quality service, without Nordstrom-like stockholders to back up the loss. If you've got an expensive pre-paid service package to refund, it might throw your budget into a tizzy.
Then I thought about it from my potential customer's point of view. In my case, they're small business owners too. They've usually got limited funds and need to spend their business development dollars wisely. Often times, my clients have never even hired a coach before, so it's an act of faith (and a good introductory consultation) that makes them sign a contract with me. So there's risk there, and that can slow down the sales process. If I can make it easier for them to hire me, that seems smart.
My deciding "ah-ha" moment came when I realized that there is one thing that removes most of the risk of the money-back guarantee for me: I know my own track record for client results. I'm willing to bet on myself. If I do a good job of client selection, and they follow through on their end of the agreement, I know that my coaching will u
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