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  • Add You - Basics For Starting a Small Business

    Training Needs Analysis (TNA) - The Use Of Online Surveys In The Training Needs Analysis Process
    To most organisations, the benefits of investing in ongoing staff training are clear. They include:Process improvements: reduced duplication of effort, less time spent correcting mistakes, faster access to information, etc.Cost savings: lower staff turnover, lower recruitment costs; reduction in bad debts; reduced customer support calls; reduced h
    lot to consider when beginning a smal
    Telemarketing Call Centers
    Among other things, telemarketing call centers specialize in appointment setting, telesales and market research programs. Generally, progressive technologies are used in telemarketing call centers. Telemarketing call centers are highly dependable for business organizations that aim at outstanding performance. Offshore centers are ideal for inbound telemarketing call cent
    So you want to go into business for yourself? No boss, set your hours and do what you want to do? You might wan to look before you leap, there is a lot to consider when beginning a small
    Dear Sirs -or- Is Anybody Home?
    You've read all about the all-important need to provide quality customer service - follow up - if you're selling ANYTHING online (or off).Now, before you groan and flip further into this ezine, take a moment and read on!Customer service CAN and DOES make or break your business.How often have you purchased some service or product online only to wai
    ourself? No boss, set your hours and do what you want to do? You might wan to look before you leap, there is a lot to consider when beginning a smal
    Better Manager Skills - How to Learn
    When you first take over a department, expectations are usually high but operations are sometimes in disarray. The staff is disorganized, goals aren’t being met, and hours are spent on unproductive tasks. Just when you think the company would never get on track, the CFO recommends that you learn more about something called operations assessment.Crucial Manageme
    do what you want to do? You might wan to look before you leap, there is a lot to consider when beginning a smal
    PM Quick Tips - 5 Ways For PM's to Succeed
    A few months back I wrote an article about a list which I had started some 10 years ago when I began managing projects. This list is a hodge-podge of things which worked and things which didn't. I've added items as years have years passed, sometimes subtracted and also updated statements to be more relative as I've grown personally and professionally. In that last arti
    to look before you leap, there is a lot to consider when beginning a smal
    My ERP Implementation Was a Failure, Now What? (Part II)
    Just to review, in our last article we discussed five things to consider when implementing or upgrading an ERP system.1. Begin with the end in mind. At the end of your project, you own and will live with the system. You need to control the temporary help you bring in to complete this task.2. Don’t hand the keys to the implementation partner and walk away.
    lot to consider when beginning a small business.

    First, what reason do you have for wishing to strike out on your own? Do you just want to be your own boss? Are you looking for fin

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