• Web site: A virtual business needs a web site. In my case, it was easy for me to set one up because I'm a web developer. However, hiring a web developer isn't too expensive now a days, and you'll be better off in the long run. A professional looking web site will help boost your credibility when clients are able to find information about your services and view your portfolio. It also serves as a "home base" - meaning, clients can always find a way to contact you should they misplace your information. They can also refer you easier by giving potential clients your web address.
• Separate phone line: Working from home means that more than likely you'll have a home office or a space dedicated to your business. You don't want to use your home phone number unless it's all you can afford to do. If not, I highly suggest a separate phone line or cell phone dedicated to your business. Again, this will display professionalism and help keep your sanity because you don't want clients ringing your home phone at all hours.
• Business cards: Carry these at all times. There have been many times I have given out my business card in situations that wouldn't seem very likely. Just a few weeks ago, I had my teeth cleaned and my dentist asked for my card so that we could discuss building a site for his new office. Your cards don't need to be extremely fancy but nice enough to display your key information.
• Customer service: This has to be the most important of a
  Cartoons and KM
  I came across some thoughts on how KM is being reflected through cartoons.Cartoons are fun but they do not just provide entertainment value alone. They also teach us a lot. How to be sportive, how to recover from a deadlock situation, how to look at the lighter side of things, how to forgive, how to laugh out openly, how to be creative and a whole lot more. Cartoons certa
  nd view your portfolio. It also serves as a "home base" - meaning, clients can always find a way to contact you should they misplace your information. They can also refer you easier by giving potential clients your web address.
• Separate phone line: Working from home means that more than likely you'll have a home office or a space dedicated to your business. You don't want to use your home phone number unless it's all you can afford to do. If not, I highly suggest a separate phone line or cell phone dedicated to your business. Again, this will display professionalism and help keep your sanity because you don't want clients ringing your home phone at all hours.
• Business cards: Carry these at all times. There have been many times I have given out my business card in situations that wouldn't seem very likely. Just a few weeks ago, I had my teeth cleaned and my dentist asked for my card so that we could discuss building a site for his new office. Your cards don't need to be extremely fancy but nice enough to display your key information.
• Customer service: This has to be the most important of a
  Listening to the Most Important People
  We all hate listening to people, especially when they are right and we are wrong. For those of you who have kids of any age, you will know what a challenge it is trying to get the message across to them.My 17 month old son is at an age where he understands the word NO!, but chooses not to act upon it. This can create an understandable amount of frustration, and eventually
  t want to use your home phone number unless it's all you can afford to do. If not, I highly suggest a separate phone line or cell phone dedicated to your business. Again, this will display professionalism and help keep your sanity because you don't want clients ringing your home phone at all hours.
• Business cards: Carry these at all times. There have been many times I have given out my business card in situations that wouldn't seem very likely. Just a few weeks ago, I had my teeth cleaned and my dentist asked for my card so that we could discuss building a site for his new office. Your cards don't need to be extremely fancy but nice enough to display your key information.
• Customer service: This has to be the most important of a
  9 Response-Producing Headlines And Why They Worked
  “The purpose of a headline is to pick out people you can interest…For the entire return from an ad depends on attracting the right sort of readers…The best of salesmanship has no chance whatever unless we get a hearing.” - From the timeless classic, Scientific Advertising, by legendary adman Claude HopkinsMake no mistake about it, as a copywriter or marketing profe
  I have given out my business card in situations that wouldn't seem very likely. Just a few weeks ago, I had my teeth cleaned and my dentist asked for my card so that we could discuss building a site for his new office. Your cards don't need to be extremely fancy but nice enough to display your key information.
• Customer service: This has to be the most important of all. You have to be there for your clients. They need to know that they can get a hold of you and have their projects completed in a timely manner. It keeps them coming back, keeps you in referrals, and if they don't realize that you work alone, they will assume you are a big organization which doesn't hurt your reputation at all.

In any case, it's all about planning and thinking big. If you think big, you'll act big, and your clients will be none the wiser.