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  • Add You - Collections Checklist: How to Collect Past-Due Accounts

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    d season.

  • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
  • After 30 days of no
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    While having a small accounts-receivable balance indicates good financial management, (around 1.5% to 2.5% of your gross income), collecting past-due balances is a displeasing aspects of business. Studies show that 75% of receivables that are 3 months delinquent are paid. However, this number drops to 56% after 6 months. Therefore your delay in collecting past-due accounts will reduce your chance of receiving payment. This checklist should help you reduce the stress of collecting past-due accounts:

    • Encourage customers to pay sooner by offering discounts for early payments. For example, offer a 2% discounts for accounts paid within 10 days rather than 30 days. Keep an eye on the calendar for tax refund season.
    • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
    • After 30 days of no
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      of business. Studies show that 75% of receivables that are 3 months delinquent are paid. However, this number drops to 56% after 6 months. Therefore your delay in collecting past-due accounts will reduce your chance of receiving payment. This checklist should help you reduce the stress of collecting past-due accounts:

      • Encourage customers to pay sooner by offering discounts for early payments. For example, offer a 2% discounts for accounts paid within 10 days rather than 30 days. Keep an eye on the calendar for tax refund season.
      • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
      • After 30 days of no
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        due accounts will reduce your chance of receiving payment. This checklist should help you reduce the stress of collecting past-due accounts:

        • Encourage customers to pay sooner by offering discounts for early payments. For example, offer a 2% discounts for accounts paid within 10 days rather than 30 days. Keep an eye on the calendar for tax refund season.
        • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
        • After 30 days of no
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          o pay sooner by offering discounts for early payments. For example, offer a 2% discounts for accounts paid within 10 days rather than 30 days. Keep an eye on the calendar for tax refund season.
        • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
        • After 30 days of no
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          d season.
        • Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
        • After 30 days of no payment, add a service charge. Contact your attorney to ensure that you do not exceed your state’s usury statutes and federal law.
        • Make a personal visit to the customer to discuss past-due accounts. Remember, that you value the client-relationship.
        • Call your customer when personal visits are not possible. Appeal to your customer’s business sense while respecting the valuable client relationship. For example, try “I’m the smallest of the smallest. I can’t play the role of bank because I am so small.” When you talk with your customer, offer some solutions. Give your client a way out of this uncomfortable situation.
        • Play “good cop/bad cop”. Ask your secretary or partner to call on your behalf

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