| Add You |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Sales Training > Yikes! The Fastest Way To LOSE A Customer... |
|
Add You - Yikes! The Fastest Way To LOSE A Customer...
Signage for Your Business urry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO.Outdoor signage compels the consumers to enter your place of business. Utilizing tasteful designs, color, lightening your signage will have a direct affect on human emotions. Human emotion is what compels most of us to react or engage. Applying visual graphics and wording in your outdoor signage will create just that.The livelihood of your business relies on a consistent business imag Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. Debt Collection Tips A Diva confession here.So there you are facing bad debt and getting angrier. Your money, your hard work and no return. The guys don't even answer your calls. Sorry Mr x is away from his desk, would you like to leave another message on voicemail (like that will make any difference).Alright lets go back in time - what could you have done differently, when did you realize this was going to become a problem? how w There is something that people do, in both their personal lives and in business, that drives me absolutely nuts. It's such a crappy strategy that people who try to use it on me - immediately go onto my BLACK LIST (you know - the list of people you would never buy from or refer anyone to) Curious what it is? Trying To Make People Feel Guilty Do you want to know what the kiss of death in selling is? Trying To Make Someone Feel Guilty Giving your customer the sob story in e-mail, on the phone and in person - asking them why they haven't returned your calls etc. Maybe even asking why they haven't bought from you yet. It just doesn't work. 2 Reasons They Haven't Contacted You: 1) They Have Other Priorities Right Now. 2) They Aren't Sold On YOU. I had a construction company sales rep do this to me recently (yesssss - I am in the middle of a HUGE RENOVATION job!) who thought if he left me these annoying voice messages that he would be THE CHOSEN ONE. Wrong. The company that got the job was more professional, exceeded expectations and guess what? They weren't the CHEAPEST either. (I don't sell my services for second rate and I don't expect it from others) Have You Ever Done This? (I hope not!) Uh-Oh. If you ARE doing this you have entered the Guilt Zone. And its going to keep your sales and success really itty bitty. Why? Well I don't know about you but I am an adult. I make adult decisions. I know when to buy and when I don't want to buy. And no amount of pressure is going to make me CHOOSE YOU FASTER. Plus - when you bug me too much I think you're desperate which leads me to think your product or service isn't as great as you say it is. And I tell others. Are You Confusing Follow-Up With "Hurry Up I Need The Money?" There is a major difference between following up and pushing your customer to hurry up. Following up is something you have pre-determined with your customer/potential customer. Doing the old and not so subtle "Hurry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO. Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. S Leather, Mesh or Fabric Chairs - Choosing the Right Covering for Your Office Chair your customer the sob story in e-mail, on the phone and in person - asking them why they haven't returned your calls etc.With so many features available on even the standard office chair, picking the perfect chair for you can be complicated. There is a huge variety of different styles, upholstery and color options available on the market today. Many considerations are necessary in order to find the right office chair or furniture for you. With all of the options to choose from, finding your perfect off Maybe even asking why they haven't bought from you yet. It just doesn't work. 2 Reasons They Haven't Contacted You: 1) They Have Other Priorities Right Now. 2) They Aren't Sold On YOU. I had a construction company sales rep do this to me recently (yesssss - I am in the middle of a HUGE RENOVATION job!) who thought if he left me these annoying voice messages that he would be THE CHOSEN ONE. Wrong. The company that got the job was more professional, exceeded expectations and guess what? They weren't the CHEAPEST either. (I don't sell my services for second rate and I don't expect it from others) Have You Ever Done This? (I hope not!) Uh-Oh. If you ARE doing this you have entered the Guilt Zone. And its going to keep your sales and success really itty bitty. Why? Well I don't know about you but I am an adult. I make adult decisions. I know when to buy and when I don't want to buy. And no amount of pressure is going to make me CHOOSE YOU FASTER. Plus - when you bug me too much I think you're desperate which leads me to think your product or service isn't as great as you say it is. And I tell others. Are You Confusing Follow-Up With "Hurry Up I Need The Money?" There is a major difference between following up and pushing your customer to hurry up. Following up is something you have pre-determined with your customer/potential customer. Doing the old and not so subtle "Hurry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO. Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. What Is Work Life Balance? t he would be THE CHOSEN ONE.Work life balance means different things to different people. As a life coach, I provide support and motivation to help my clients to achieve a better work life balance. But they all have different needs – for some it is around better management of their day and for others it is having time for their family. For many it is taking the leap from paid employment to self employment, which is mor Wrong. The company that got the job was more professional, exceeded expectations and guess what? They weren't the CHEAPEST either. (I don't sell my services for second rate and I don't expect it from others) Have You Ever Done This? (I hope not!) Uh-Oh. If you ARE doing this you have entered the Guilt Zone. And its going to keep your sales and success really itty bitty. Why? Well I don't know about you but I am an adult. I make adult decisions. I know when to buy and when I don't want to buy. And no amount of pressure is going to make me CHOOSE YOU FASTER. Plus - when you bug me too much I think you're desperate which leads me to think your product or service isn't as great as you say it is. And I tell others. Are You Confusing Follow-Up With "Hurry Up I Need The Money?" There is a major difference between following up and pushing your customer to hurry up. Following up is something you have pre-determined with your customer/potential customer. Doing the old and not so subtle "Hurry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO. Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. Does Your Advertising Deliver the Right Message? don't want to buy.So often small business owners will design their own advertising and some do an exemplary job, but then some don’t and it is a shame really. As a former advertising representative for an Aviation Trade Journal in my younger years, well let’s just say I am pretty aware of the costs of all sorts of advertising, whether it be print, radio, TV, billboards, bus stop benches or even the Bus itself wi And no amount of pressure is going to make me CHOOSE YOU FASTER. Plus - when you bug me too much I think you're desperate which leads me to think your product or service isn't as great as you say it is. And I tell others. Are You Confusing Follow-Up With "Hurry Up I Need The Money?" There is a major difference between following up and pushing your customer to hurry up. Following up is something you have pre-determined with your customer/potential customer. Doing the old and not so subtle "Hurry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO. Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. What's a New Manager to Do? urry Up I Need The Money" routine will turn your customer off. Why? Something just won't feeeeel right for them. So they say NO."I have great news for you! You’ve been promoted! Go forth and lead!"Although perhaps not in so many words, that is the essence of what new managers hear when they learn of their promotion. Organizations typically don't provide new managers with a lot of support. While promotions to highly skilled technical positions usually include additional training, mentoring, or some clear w Ditch The Guilt Trip and Let Your Customer Off The Hook Look. You're not going to get them all. It happens to me too. If someone doesn't return my e-mail or phone calls - I will send them something in the mail as a thank you for the opportunity to meet with them. I'll make them curious. I'll stay in touch. One thing I don't and won't do? BEG. And 9 out of 10 times they end up calling me when they are ready. So there.
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Tips To Find Freelance Jobs And Be Successful 10 Questions That Spark Vibrant Business Conversation Hiring Tips for Business Owners
|