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Add You - Sales Managers – What Are Their Expectations Of You, The Sales Rep?
The Meeting Planner's Online Advantage: 6 Ways to Reduce 55% of Your Daily Workload there will be no gaps that require further attention, meaning your sales manager will have no reason to question you.Here are 6 things you can accomplish TODAY by switching to a fully-automated registration system: Stop shuffling data. If you use Excel spreadsheets and/or Access databases to organize your data, then you have the ongoing task of transferring and compiling data to get the totals you need for your event. Eliminate these ongoing hassles by using a computerized system that automatically compiles and tallies all of your data for you... in real-time. Eliminate manual follow-ups. P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require The True Meaning of The KISS Method of Selling Let's face it, one of the main reasons that you chose a career in sales, aside from the relatively high income potential, is the autonomy and independence that a sales job provides. Being in sales is the closest you can get to running your own business without actually being a business owner; from generating sales leads, to meeting with clients and closing sales, to budgeting, to time management, to business meetings, and to traveling. But, in the end, it still isn't your own business even if it feels like it. You still are an employee of a company and you still have a boss – your sales manager.You’ve probably heard the expression: Keep It Simple, Stupid!This is known as the “KISS Method” of selling, but it’s really not a method, a systematic way to get something done.In a way, it’s an anti-method. Methods tend to consist of technicalities, lots of do’s and don’ts, carefully deployed.KISS warns us against selling like robots, like techies, delivering talk-a-thons about endless features and benefits that engineers might relish, but that make everyday buyers hit the snooze button.KISS is very wise. Your sales manager wants you to be accountable because in the end, if you don't make your numbers (quota), he himself will be accountable to his boss. So, how do you keep the autonomy that you desire without having to answer to the boss? Easy. You must meet and then exceed your numbers at all times. If you do this your sales manager will have no reason to watch over you and it will truly be the rewarding job that you seek. According to Brian Cole Miller, author of the book "Keeping Employees Accountable For Results: Quick Tips For Busy Managers," there are six SIMPLE principles of accountability that he teaches sales managers of which you, as a sales professional, must understand so that you know what your boss is looking for from you. Knowing these principles will allow you to do your job in such a way as to have your keep your autonomy (If you wanted your boss to be constantly looking over your shoulder at all times of the day you would have chosen a customer service job in a call center!). Here are Mr. Miller's six SIMPLE principles. S - Set Expectations – Your sales manager wants to communicate what is expected of you. You're a smart person. You know what your company's expectations of you are. You don't need someone telling you what the expectations are. Your goal should be to set your own personal expectations above what the company expects of you. No sales manager will see the need to discuss expectations with you if you are already self-motivated. I - Invite Commitment – Mr. Miller advocates that sales managers should show their employees how a commitment to achieving goals will benefit these employees personally. Do you know what happens when you are in sales and you commit to working hard? You make more money. Do you need your sales manager to tell you this? No. Be committed, work hard, and you get more commission. No need to hear a lecture on this from your sales manager. M - Measure Results – Sales managers must measure their employees' results and compare them to their goals to find gaps that require further attention. Now think back to your personal expectations (which exceed the company's expectations) and to your commitment to working hard; this will bring in more sales, more commission for you, and more revenue for the company. When this happens, there will be no gaps that require further attention, meaning your sales manager will have no reason to question you. P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require a It's not your attitude, stupid accountable to his boss. So, how do you keep the autonomy that you desire without having to answer to the boss? Easy. You must meet and then exceed your numbers at all times. If you do this your sales manager will have no reason to watch over you and it will truly be the rewarding job that you seek.Please save the “attitude equals success” and “positive attitude means positive career” jargon for the magic sales fairy. Only a magic sales fairy could be the positive attitude cover girl for today’s always happy sales attitude crowd. You know who they are; they’re preaching a life time of sales success if you can only maintain a positive attitude.No human being, especially with a Chicago commute (yours truly) can possibly stay positive all the time. I contend that positive attitude is much harder to control and much less According to Brian Cole Miller, author of the book "Keeping Employees Accountable For Results: Quick Tips For Busy Managers," there are six SIMPLE principles of accountability that he teaches sales managers of which you, as a sales professional, must understand so that you know what your boss is looking for from you. Knowing these principles will allow you to do your job in such a way as to have your keep your autonomy (If you wanted your boss to be constantly looking over your shoulder at all times of the day you would have chosen a customer service job in a call center!). Here are Mr. Miller's six SIMPLE principles. S - Set Expectations – Your sales manager wants to communicate what is expected of you. You're a smart person. You know what your company's expectations of you are. You don't need someone telling you what the expectations are. Your goal should be to set your own personal expectations above what the company expects of you. No sales manager will see the need to discuss expectations with you if you are already self-motivated. I - Invite Commitment – Mr. Miller advocates that sales managers should show their employees how a commitment to achieving goals will benefit these employees personally. Do you know what happens when you are in sales and you commit to working hard? You make more money. Do you need your sales manager to tell you this? No. Be committed, work hard, and you get more commission. No need to hear a lecture on this from your sales manager. M - Measure Results – Sales managers must measure their employees' results and compare them to their goals to find gaps that require further attention. Now think back to your personal expectations (which exceed the company's expectations) and to your commitment to working hard; this will bring in more sales, more commission for you, and more revenue for the company. When this happens, there will be no gaps that require further attention, meaning your sales manager will have no reason to question you. P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require Networking Know-how you wanted your boss to be constantly looking over your shoulder at all times of the day you would have chosen a customer service job in a call center!). Here are Mr. Miller's six SIMPLE principles.Successful networking requires the understanding from the get-go that it is about what we can do for each other. Networking requires time, patience, and a commitment to helping others. Honest networking is not just meeting as many people as you can with the intent of citing a "mini-commercial" about what you need. No room for selfishness here; networking requires showing an interest in others that will help build credibility and trust -- establishing a real relationship."Drive-by" networking is often perceived S - Set Expectations – Your sales manager wants to communicate what is expected of you. You're a smart person. You know what your company's expectations of you are. You don't need someone telling you what the expectations are. Your goal should be to set your own personal expectations above what the company expects of you. No sales manager will see the need to discuss expectations with you if you are already self-motivated. I - Invite Commitment – Mr. Miller advocates that sales managers should show their employees how a commitment to achieving goals will benefit these employees personally. Do you know what happens when you are in sales and you commit to working hard? You make more money. Do you need your sales manager to tell you this? No. Be committed, work hard, and you get more commission. No need to hear a lecture on this from your sales manager. M - Measure Results – Sales managers must measure their employees' results and compare them to their goals to find gaps that require further attention. Now think back to your personal expectations (which exceed the company's expectations) and to your commitment to working hard; this will bring in more sales, more commission for you, and more revenue for the company. When this happens, there will be no gaps that require further attention, meaning your sales manager will have no reason to question you. P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require How Important are Your Customers? w a commitment to achieving goals will benefit these employees personally. Do you know what happens when you are in sales and you commit to working hard? You make more money. Do you need your sales manager to tell you this? No. Be committed, work hard, and you get more commission. No need to hear a lecture on this from your sales manager.Most businesses invest in marketing and advertising each month but overlook another vital investment that they are already making. That investment is their employees. I've said before that your employees can make or break your company, and recently I ran into a very poinient example of that fact.I was on the telephone with UPS trying to track down a shipment that had to be intercepted so that we could get it to a client sooner. I spoke to a woman at UPS about this and she took all the necessary steps to make it happen. After t M - Measure Results – Sales managers must measure their employees' results and compare them to their goals to find gaps that require further attention. Now think back to your personal expectations (which exceed the company's expectations) and to your commitment to working hard; this will bring in more sales, more commission for you, and more revenue for the company. When this happens, there will be no gaps that require further attention, meaning your sales manager will have no reason to question you. P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require The Origins of Leadership Traits there will be no gaps that require further attention, meaning your sales manager will have no reason to question you.Effective leadership requires leaders with certain personal characteristics to lead organizations. According to Hogan el al, anywhere from 48% to 82% of the variance in leadership emergence rankings was due to personality (p. 498). People who have personalities that match the big-five personality characteristics of "surgency, agreeableness, conscientiousness, emotional stability, and intellect" (Hogan et al) are more successful as leaders than those who do not. These individuals have the will and desire to look for positions of in P – Provide Feedback – Mr. Miller states that "your employees cannot do a good job without feedback, and they certainly can't improve without it." You don’t want your sales manager to think that you cannot do your job without him constantly guiding you, do you? Of course not, this is childish. Show him that you can do your job and improve without guidance and he will not have the need to direct you. L – Link To Consequences – Consequences guide behavior and can get employees back on track. Do you want your sales manager to tell you that if you don't reach your target he will, for example, require an extra 10 cold calls a day the following month? Of course not; your sales manager is not Frederic Skinner and you are not a lab rat. You don't need to be "punished" because you do your job and you do it well. E – Evaluate Effectiveness – Sales managers must hold themselves accountable for holding others accountable. What happens when you are accountable? It makes your sales manager accountable. So if you reach and exceed your targets you will be doing a great job, your sales manager will be accountable, he will not need to "deal" with you, and you will have the autonomy and independence that you have always wanted from your job.
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