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    e he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decis

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    Jim, my now-retired State Farm Insurance agent, was the luckiest guy in the world.

    I don’t say this because he had a great wife. Actually, I never met her.

    But I did meet his office manager, Shirley, and she is what made Jim the luckiest guy in the world.

    She was rock-solid, dependable, and she was a very, very effective communicator. She was especially good over the phone.

    Jim gave her complete control of the agency’s day-to-day operations, while he labored away on every golf course he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decisi

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    t wife. Actually, I never met her.

    But I did meet his office manager, Shirley, and she is what made Jim the luckiest guy in the world.

    She was rock-solid, dependable, and she was a very, very effective communicator. She was especially good over the phone.

    Jim gave her complete control of the agency’s day-to-day operations, while he labored away on every golf course he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decis

    Common Call Center Services
    The popularity of a new business can be estimated; however, it is not always guaranteed. Many new business owners are finding themselves overrun with customers. A large customer base is a good thing; however, it may not be if yo
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    She was rock-solid, dependable, and she was a very, very effective communicator. She was especially good over the phone.

    Jim gave her complete control of the agency’s day-to-day operations, while he labored away on every golf course he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decis

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    the phone.

    Jim gave her complete control of the agency’s day-to-day operations, while he labored away on every golf course he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decis

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    e he could find.

    One of Shirley’s best abilities was in the area of appointment setting. She had no problem getting decision makers on the line, and her earnest and honest tones simply made prospects roll over.

    I never asked Jim how much he paid Shirley, but she was worth her weight in platinum.

    I can estimate that the average client Jim put on the books could be expected to deliver about $10,000 to him in commissions, over time. He closed about a third of the appointments she set for him, so my guess is that if each appointment cost him about $30 to set, he was getting back about 100 times his investment.

    N

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