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    ou think about it, that you too have not always been right
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    For years I have heard the comment that ‘the customer is always right’. Baloney! There have been many times that I as a customer have operated under false assumptions, bad advice, unrealistic expectations, rumors and hearsay. I’ll bet if you think about it, that you too have not always been right a
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    ays right’. Baloney! There have been many times that I as a customer have operated under false assumptions, bad advice, unrealistic expectations, rumors and hearsay. I’ll bet if you think about it, that you too have not always been right
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    customer have operated under false assumptions, bad advice, unrealistic expectations, rumors and hearsay. I’ll bet if you think about it, that you too have not always been right
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    unrealistic expectations, rumors and hearsay. I’ll bet if you think about it, that you too have not always been right
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    ou think about it, that you too have not always been right as a customer.

    I am not suggesting you get into a tug of war with a customer about who is right or who is wrong. If you treat a customer as if they are wrong regardless of whether they are or not, you may win the argument but you can ki

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