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  • Add You - Presenting for People Starting out in Business

    Does Your Company Use Cottage Labor? You May Be Breaking the Law
    If your company relies on at-home workers to perform some of your company's job responsibilities, you may be doing two things: You may be categorizing the cottage labor as independent contractors, and you may be paying them for "piece work," and not paying them for overtime or benefits, no matter how many hours they work.If this is the case, and the federal labor board catches up with you, you could be in big trouble.Somewhere around the mid-1990s a lot of U.S. companies got the idea that, if they reclassified their workers as independent contractors, they could avoid paying income and social security taxes, unemployment insurance, and a host of worker benefits, from health insurance to pension payments. Thousands of workers found themselves out of a stable job and in the position of being considered contract workers, suddenly responsible for paying their own income taxes and both their own and their former employers' share of social security and Medicare taxes. At this point the federal government cracked down, defined the difference between employee and contractor status very strictly, and set about enforcing the rules.One of the biggest distinctions between an employee and a contract worker is whether a worker has any flexibility in performing his or her duties. If workers are expected to keep to a regular schedule at the disc
    to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is tha

    Why Brochures Suck
    It seems like not a week goes by that I don't get a small business owner who wants my help with their brochure. They need help with the copy, with the design, with the layout -- all of it.They are usually ready to pay me good money, too. Only problem is I tell them there's no way I would ever waste my time with a brochure. I've never used them myself and I've never known anyone who used them and reported it made a big difference in their profits.So I always tell people to forget the brochure. Instead, use a sales letter. A sales letter is much more effective than a brochure.Why do I say this?Well, for one thing if you get two pieces of mail one day -- one a three cover folded brochure, the other a letter that looks like it’s hand-typed and personally signed and personally addressed in a number 10 white envelope with a stamp on it -- which one are you going to read first?Fact is a simple, even ugly, sales letter is more personalized than a brochure. And so they are way more likely to be noticed and read and acted on.In my humble opinion, brochures are losers as far as communication. They're cold, ineffective, institutional advertising pushed by people by producing such materials.There is nothing a fancy, expensive brochure with pretty pictures and designs and curly cues can offer and do for you tha
    In some ways, the time when you're setting up your business is just like any other point in the life-cycle: what you want to do is concentrate upon your 'core' activity (making widgets) but what you've got to do is spend half your time on irrelevant fripperies (selling widgets). Once your company is up and running you'll be dealing with actual widgets; up until that point you'll be selling the just the idea of the widget factory... that means you'll be making presentations. Like it or not, at some point you'll be doing at least one or two of this list:
  • outright competitive pitches to Venture Capitalists or Business Angels
  • presentations to bank managers
  • meetings with business partners (or potential business partners)
  • selling the concept to organisations like Business Link
  • doing a one-minute 'elevator pitch' at networking meetings
  • talking to colleagues, superiors and subordinates.

    In short, presenting yourself and your idea is a basic fact of business life and setting up a business, so you'll need to be good enough at it. The words are carefully chosen there - you don't need to be "good", just "good enough". That's a useful thing to remember because it makes the job of training yourself that much easier. So the story so far is that you've got to make presentations but that they're not as difficult as you might suppose - we're not looking for great orators here, just people with enough about them for the audience (think of whoever you're talking to as an audience and you won't go far wrong) to get the picture.

    I'm going to break down the process of making the presentation into three parts: the first is the obvious one of what you say. The second is the corollary of that - how you say it. The third part is what's referred to as the meta-language of how you look (and dress and so on) while you say it.

    To be honest, the first is outside the scope of an article like this: there are other articles on this site that should help you with that.

    The second part, how you say it, is absolutely critical. The last one is also important (but not as important as you'll be told by many NLP trainers who base their work on a mis-understanding of some good, experimental psychology).

    So, back to business.

    It's likely that when you're making some kind of pitch for your business you're likely to be nervous. I know I always am. When you're under stress, the body has a set of physiological responses designed to deal with the emergency: it's called the "fight or flight syndrome" and you've probably heard of it. It's very good at what it does, but unfortunately 'what it does' is designed to work in a much more primitive environment than today's business one - one where you were literally going to have to fight for your life or run away. One of the things your body does is start to use your upper chest for breathing with, in order to get oxygen into your lungs faster, which is great for fighting but no good for talking. To talk you need to try and remember to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is that

    How to Plan a Successful Business Meeting
    It can take just as much time and preparation to arrange a successful business meeting as to plan all the 'business' to be covered within the meeting itself. And if one thing hasn't changed in the realm of business over the years, it's a sense of timeliness, precision, and utmost professionalism. How can you ensure that your next business meeting goes over flawlessly? By keeping a few very basic directives in mind...No matter what the anticipated size of your meeting is, you'll need a thought out strategy to ensure everything unfolds smoothly. Before you even begin to implement a plan, it's always a good idea to make sure all the specifics are laid out and organized - keeping in mind that you'll need to consider the fundamentals, as well as any small but important details which might become an issue throughout the scope of your event. After you've addressed basics like the date, location, and budget for your meeting, you can begin to fine tune your plans with a focus on particulars such as any equipment required for your event, transportation, or specifics concerning accommodation.Once you've designed a strategy for how your meeting will take place, you can begin applying your resources to carry out your plan. It's always wise to double check your arrangements, reservations, orders and appointments to make certain everything runs accord
    cept to organisations like Business Link
  • doing a one-minute 'elevator pitch' at networking meetings
  • talking to colleagues, superiors and subordinates.

    In short, presenting yourself and your idea is a basic fact of business life and setting up a business, so you'll need to be good enough at it. The words are carefully chosen there - you don't need to be "good", just "good enough". That's a useful thing to remember because it makes the job of training yourself that much easier. So the story so far is that you've got to make presentations but that they're not as difficult as you might suppose - we're not looking for great orators here, just people with enough about them for the audience (think of whoever you're talking to as an audience and you won't go far wrong) to get the picture.

    I'm going to break down the process of making the presentation into three parts: the first is the obvious one of what you say. The second is the corollary of that - how you say it. The third part is what's referred to as the meta-language of how you look (and dress and so on) while you say it.

    To be honest, the first is outside the scope of an article like this: there are other articles on this site that should help you with that.

    The second part, how you say it, is absolutely critical. The last one is also important (but not as important as you'll be told by many NLP trainers who base their work on a mis-understanding of some good, experimental psychology).

    So, back to business.

    It's likely that when you're making some kind of pitch for your business you're likely to be nervous. I know I always am. When you're under stress, the body has a set of physiological responses designed to deal with the emergency: it's called the "fight or flight syndrome" and you've probably heard of it. It's very good at what it does, but unfortunately 'what it does' is designed to work in a much more primitive environment than today's business one - one where you were literally going to have to fight for your life or run away. One of the things your body does is start to use your upper chest for breathing with, in order to get oxygen into your lungs faster, which is great for fighting but no good for talking. To talk you need to try and remember to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is tha

    Moving Out: Outsourcing is Here to Stay
    In today’s climate of business, CEOs and executives are cautiously optimistic about the economy and their company’s future growth. They realize that they still need to market to drive profitable growth and increase the company’s value, but the financial strings are being tightened. However, there is a clear growing trend for companies, regardless of size and industry, to outsource (or a term used not to long ago sub-contracting) an element of their business. Why does this trend continue to grow, and how do executives assess their needs? Outsourcing is not a passing fad, but clearly a paradigm shift that can change a business model for the better.Outsourcing involves the use of resources outside of the organization to perform specific tasks required for the business. However, there are a variety of ways to use these resources, including business process outsourcing and co-sourcing. Business process outsourcing involves the selling off one part of the business to create positive cash flow and probable gains in productivity and quality. Co-sourcing involves retaining part of the service in-house, and off-loading or outsourcing a portion to a third party partner. This is the one we will discuss, and in our case the marketing function.Companies often forget to ask the basic question: What business are we in? Too often the need to perform var
    d you won't go far wrong) to get the picture.

    I'm going to break down the process of making the presentation into three parts: the first is the obvious one of what you say. The second is the corollary of that - how you say it. The third part is what's referred to as the meta-language of how you look (and dress and so on) while you say it.

    To be honest, the first is outside the scope of an article like this: there are other articles on this site that should help you with that.

    The second part, how you say it, is absolutely critical. The last one is also important (but not as important as you'll be told by many NLP trainers who base their work on a mis-understanding of some good, experimental psychology).

    So, back to business.

    It's likely that when you're making some kind of pitch for your business you're likely to be nervous. I know I always am. When you're under stress, the body has a set of physiological responses designed to deal with the emergency: it's called the "fight or flight syndrome" and you've probably heard of it. It's very good at what it does, but unfortunately 'what it does' is designed to work in a much more primitive environment than today's business one - one where you were literally going to have to fight for your life or run away. One of the things your body does is start to use your upper chest for breathing with, in order to get oxygen into your lungs faster, which is great for fighting but no good for talking. To talk you need to try and remember to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is tha

    What We Have Here Is A Failure To Communicate - Why Do We Need A Corporate Renewal Industry?
    According to a white paper available on the Turnaround Management Association (TMA) website, signs of a troubled business are (listed in their order):Ineffective management styleOver diversificationWeak financial functionPoor lender relationshipsLack of operating controlsMarket lagExplosive growthPrecarious customer baseFamily vs. business mattersOperating without a business planWith the possible exception of an ineffective management style signs 2 – 9 can be viewed as symptoms or effects of operating without a business plan. No matter how many times it’s said or how tired we are of hearing it its true, “If you fail to plan, plan to fail.” Has anyone ever told an aspiring business owner that they don’t need a business plan? There hasn’t been a business plan outline published that, if followed and properly applied, wouldn’t project, mitigate or eliminate any of the problems sited. Why, for example, do you have a precarious customer base? Are you trying to supply a product or service that’s unwanted or over priced? Maybe you have non-existent or poor customer service. A little market research or competitive analysis while generating the business plan may have led to a different product presented at a more acceptable price. How about over diversific
    >

    It's likely that when you're making some kind of pitch for your business you're likely to be nervous. I know I always am. When you're under stress, the body has a set of physiological responses designed to deal with the emergency: it's called the "fight or flight syndrome" and you've probably heard of it. It's very good at what it does, but unfortunately 'what it does' is designed to work in a much more primitive environment than today's business one - one where you were literally going to have to fight for your life or run away. One of the things your body does is start to use your upper chest for breathing with, in order to get oxygen into your lungs faster, which is great for fighting but no good for talking. To talk you need to try and remember to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is tha

    How to Make Your Claims Believable
    When you hear claims like……Best Lawnmower in the country…Absolute Lowest Prices In Existence…Leaves your hair cleaner than any other shampoo…do you believe them?Or is there a certain degree of doubt in your mind about their credibility? Or whether they are ‘hyped up’?Think about it. Everybody expects advertisers to exaggerate their claims. To present them in their best light. Which is the exact reason why general statememts are not as effective as…SPECIFIC STATEMENTSSo…Rather than saying “Our prices have been reduced”… instead say… “Our prices have been reduced by 22% to prepare for our end of year stocktake”Rather than saying “More than 20 varieties of Reebok shoes in stock”… instead say… “More than 23 varieties of Reebok shoes in stock”Rather than saying “Our staff are very experienced carpet cleaners”… instead say… “Our team of 12 staff have a combined experience of cleaning carpets for 63 years”Rather than saying “Used all over the world”… instead say… “Used in over 46 countries”Or rather than a cleaner saying “We clean your house thoroughly” why not list every single thing you doOne more thing... When you give people a specific number, they tend to believe it must be true. So don’t use numbers which are a multiple of 5 or 10. Instead say 4 or 9. It
    to use your diaphragm to breathe in (and therefore breathe out). The diaphragm is the big sheath of muscle underneath your lungs and above your stomach area. If you can use that when you're making your pitch lots of good things will happen.

    The first, and most important is that your voice will firm up. It might go deeper, but it might not. Generally though, what it will do is sound richer and fuller - in short, you'll sound more interesting and more credible. When you're making a pitch, credibility is important. The second thing it will do is begin to calm your nerves. This is because there's a part of your brain that is fooled into thinking that, because you're breathing like there's no threat, there really is no threat. The consequence is that your body chemistry is altered towards a relaxed, almost sleepy state. Don't worry about becoming too drowsy, there's no chance of that, but it should make your whole voice and demeanour a lot more relaxed and confident. The third thing that will happen is that you'll actually have more stamina and a better oxygen flow over the longer term. That in turn means that you'll be more tuned in to what's going on around you: basically, you're likely to start thinking faster.

    Moving up from your lungs, the next part of your "speaking system" is your throat. This is where the actual sounds of your voice are made, as airflows between your vocal folds. Again, when your body is under stress, you'll probably react like the vast majority of the population and tense up your shoulders and your throat. That's bad. This constricts your throat and stops the vibrations of your voice being made so easily - or so well. The consequence is that horrible "nervous voice" sound that everyone has heard (coming from other people as well as themselves, usually). The solution is pretty straight-forward. Breathing from your diaphragm is going to help but you'll need also to make sure that your shoulders, head and body are positioned in the right relationship to each other.

    If your neck (and hence your throat) is twisted you're reducing the amount of vibration your vocal folds can achieve, so make sure that you're facing forwards when you speak. If that means you've got to turn slightly, in order to face whoever you're talking to, then do so. What's more, once we're stressed we all have an instinct to tip our heads back - to raise our eyes - but once again this constricts the throat and makes your voice sound thinner and less mature. It's important to make sure that you're not tipping back: it'll probably feel awkward difficult at first because most people are accustomed to raising their head too far, but once you've got the hang of it you should find it becomes second nature.

    The balance point for your head that you're looking for is the position where your head is resting on your neck in as "effort free" way as it can possibly be. Stand for a few minutes checking out your head position, making a conscious note of how much effort you're putting into holding it in one particular position compared to others. I want to give you a word of warning here - be careful not to get confused between the position in which you're actually doing the minimum amount of work and the position where it feels like you're doing the minimum; this position is almost certainly related to having become habituated to standing in a certain way, and so your muscles are used to doing that particular amount of work.

    Keep at it - little and often - because it's quite a subtle thing.

    Make sure that while you're doing this a few other things are also taken care off. For a start, make a point of remembering to breathe: you'd be amazed at the number of people who concentrate so hard on the position of their heads that they hold

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