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    Sales Excellence: Key Steps
    The heart of any successful business is a successful sales force. You can have the best innovation, technology, product, marketing, operations and customer services, but if you do not have an excellent sales force, all the rest quickly becomes overhead. While every sales force organization is different, there are certain key elements that different the average sales teams – no matter how small or how big – from the excellent ones.Training. The best sales forces spend considerable time training new people. They must know more about the produ
    here they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happen

    The Medical Assistant Career
    One of the Fastest Growing ProfessionsThere are myriad reasons for you to focus your efforts towards building a career as a medical assistant! Although the medical assistant profession can be very challenging, involving a lot of dedication and responsibility, it also brings many financial and personal satisfactions. Undoubtedly, medical assistants have always been considered to be major components of the healthcare industry, fulfilling a set of vital roles in the medical offices. As a medical assistant, you have the opportunity to offer a very
    Next to white papers, case studies are the most popular tool in the technical marketer's toolkit.

    The ubiquitous case study can range from a 3- paragraph online snippet to a full-blown magazine article. The most popular case study in the marketing/PR arsenal is the 500-700 word success story. They're not as challenging to write as white papers, but you should structure them for maximum impact.

    Different companies use different structures for their case studies, but all should follow the same general pattern: 1. Company overview and challenge 2. Project details 3. Positive results (of course)

    Customer Overview and Challenge

    Start with a 2-3 paragraph overview of the customer's company. This should be very positive - since you're going to detail a problem the customer was having, the last thing you want to do is make them sound like jerks. So compliment them. Feel free to adapt the overview from their own Website text, where they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happen

    IT Marketing: Use Trusted Business Advisors
    Another way to get your name out there for IT marketing is through trusted business advisors. These are people that small businesses look to for advice. Their customers put a tremendous amount of trust in the reliability of their recommendations. In this article, you'll learn how a referral from them can be worth their weight in gold. These might come from accountants, lawyers, or bankers.How do you go about leveraging the trusted business advisor? Let's think about an ACCOUNTANT for a moment. You can see if they need help with their technology
    the marketing/PR arsenal is the 500-700 word success story. They're not as challenging to write as white papers, but you should structure them for maximum impact.

    Different companies use different structures for their case studies, but all should follow the same general pattern: 1. Company overview and challenge 2. Project details 3. Positive results (of course)

    Customer Overview and Challenge

    Start with a 2-3 paragraph overview of the customer's company. This should be very positive - since you're going to detail a problem the customer was having, the last thing you want to do is make them sound like jerks. So compliment them. Feel free to adapt the overview from their own Website text, where they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happen

    What to Do When Your Boss Talks Too Much
    What do you do if your boss takes up your time talking about other people in the office? You may dislike hearing gossip, and you want to complete the work on your desk.Here are some possibilities.1) Defer the conversation. Say, "I'd really like to hear what you have to say, and I'm working on this project. How about if we talk later during lunch?" This often works, especially if you boss is seeking a distraction during a work break.2) Coach your boss. Say, "When you stop by to talk, that keeps me from working. As a result, I have
    but all should follow the same general pattern: 1. Company overview and challenge 2. Project details 3. Positive results (of course)

    Customer Overview and Challenge

    Start with a 2-3 paragraph overview of the customer's company. This should be very positive - since you're going to detail a problem the customer was having, the last thing you want to do is make them sound like jerks. So compliment them. Feel free to adapt the overview from their own Website text, where they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happen

    Five Steps to Starting a Business
    Starting a business can be a rewarding experience, but it can also be very time consuming and difficult. Many resources are available to assist you, but information overload can cause you from moving forward.Keeping it simple is often the best way of maintaining the momentum necessary to get your business started. There are a series of steps to ensure success.The first step toward getting your business going is deciding on a name, for example "New York Landscaping." Any name that you do business under other than your own given
    This should be very positive - since you're going to detail a problem the customer was having, the last thing you want to do is make them sound like jerks. So compliment them. Feel free to adapt the overview from their own Website text, where they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happen

    Do Your Employees Really Enjoy Working For You?
    Did you know that 95% of pharmaceutical employees respond favorably when asked about their product and services at their organization? (source: TrainingMag Aug/06).What are the key reasons why employees leave?The 10 most frequently mentioned issues that employees say companies do poorly are:• Poor management--uncaring and unprofessional managers; overworking staff; no respect, not listening, putting people into the wrong seats on the bus; speed over quality; poor manager selection processes.• Lack of career growth
    here they're already placing themselves in the best possible light.

    Then move on to the business challenge. Don't make the customer sound stupid or incompetent. The challenge should always be centered on something good that is happening to them - fast growth, industry prominence, strategic IT changes - whatever. Their challenge should be applicable to your readers' own business issues.

    Project Details

    No project goes perfectly, but save the debriefing for the longer-form trade journal article. These short case studies should report on the successful project by briefly discussing specific products and benefits.

    Don't go all over the map. If the project is fairly narrow or specific, you won't have any trouble sticking with the main point. In the case of large and complex installations, concentrate on the main point. For example, Microsoft Great Plains has more modules than you can shake a stick at. Concentrate on the ones that had the most positive impact on your customer.

    Business Benefits

    Always quantify improvement when you can. Numbers can be dollar savings, percentages, or other measures of saved staff time, more efficient workflows, bett

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