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  • Add You - Free Marketing Tip #1: Public Relations

    Why Hasn't Customer Service Improved Despite the Profusion of Databases and Technology?
    Let's not get confused here.Databases and technology are tools that we can use in our businesses. There has been a lot of emphasis on Customer Relationship Management recently which is very much about using this technology. But what has this got to do with customer service? Absolutely nothing. Not unless the people running that business are motivated and passionate
    contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Res

    Building Connections - Even When You're Scared
    Do you have the experience of feeling accepted, cared about, and important when you are with others, or are you worried about being rejected, forgotten, or abandoned?Probably, like most of us, you feel comfortable and secure in some situations, and insecure and a little scared in others. A lot probably depends upon how connected you feel to the people you are with
    I have spent over 20 years in the marketing industry, but most of that time my focus was in the area of paid marketing avenues like advertising and direct marketing. When I opened my own small business marketing consulting firm eight years ago, I realized that while all those paid marketing tactics were great - meaning they worked - I also realized my ability to utilize them was limited.

    Why? Because like most new small business owners, I didn't have the money.

    I was just getting my business off the ground and I needed ways to get the word out that didn't involve a lot of cash.

    That's when I turned to Public Relations.

    What is Public Relations? It's the act of sending out information to the news media about your business in the hope they will write about your business in their publication. This gives you free exposure and very often it has a lot more credibility than advertising.

    Here are 10 steps to help you use PR to market your small business:

    (1) Identify who you are trying to reach - who do you want to be reading about your business so they will contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Rese

    Community Involvement - Good Marketing
    Every marketing expert will tell you that a key to successful marketing is name recognition. Millions and millions of dollars are spent each year on advertising and public relations, but many companies often overlook another way for people to learn about their company and its products and services. This method is community involvement and can be undertaken by a company wi
    marketing tactics were great - meaning they worked - I also realized my ability to utilize them was limited.

    Why? Because like most new small business owners, I didn't have the money.

    I was just getting my business off the ground and I needed ways to get the word out that didn't involve a lot of cash.

    That's when I turned to Public Relations.

    What is Public Relations? It's the act of sending out information to the news media about your business in the hope they will write about your business in their publication. This gives you free exposure and very often it has a lot more credibility than advertising.

    Here are 10 steps to help you use PR to market your small business:

    (1) Identify who you are trying to reach - who do you want to be reading about your business so they will contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Res

    6 Ways to Fail as a Business Manager
    You have worked hard during your career, proving yourself to the powers-to-be again and again. Now your hard work has paid off with a promotion to manager. You look forward to taking on your new position.Once you start working as a manager you will find things are harder than when you were just an employee. Customer issues, employee disagreements and schedule probl
    d out that didn't involve a lot of cash.

    That's when I turned to Public Relations.

    What is Public Relations? It's the act of sending out information to the news media about your business in the hope they will write about your business in their publication. This gives you free exposure and very often it has a lot more credibility than advertising.

    Here are 10 steps to help you use PR to market your small business:

    (1) Identify who you are trying to reach - who do you want to be reading about your business so they will contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Res

    The Winning Employee-Customer Link
    In recent years, many in the academic and popular business press have grabbed hold of a very intuitive realization: positive work attitudes and greater commitment and loyalty among employees all feed directly into greater customer satisfaction and loyalty. Why? There are several important reasons.First, when top management advocates the importance of focusing on cu
    ives you free exposure and very often it has a lot more credibility than advertising.

    Here are 10 steps to help you use PR to market your small business:

    (1) Identify who you are trying to reach - who do you want to be reading about your business so they will contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Res

    Why Businesses Need to Start Nurturing Collective Wisdom
    COLLECTIVE WISDOM CAN BE AN effective tool for solving the problem of knowledge deficit, or the underutilization of organizational knowledge. If you are a small, medium or large business, and you don’t have a method in place for harnessing and managing your organization’s collective knowledge, you may be losing opportunities for significant revenue enhancement. According
    contact you for more information about your business?

    (2) Look for media (newspapers, magazines, radio stations, television programs, and websites) that these people are reading and using.

    (3) Make a list of all these publications/media.

    (4) Research every publication/medium on your list. Become familiar with them. What news do they cover? What is their writing style? Do they have a regular column or section that covers your industry?

    (5) Find out if there is a writer or reporter at each publication that covers your industry.

    (6) Contact that writer or reporter and introduce yourself. Let them know who you are, what your area of expertise is, and offer yourself as a resource for stories or if they have questions or need information.

    (7) Learn the accepted press release format and writing style and start writing releases about newsworthy events in your business.

    (8) Create a plan to issue press releases on a regular basis to your media list. Just make sure the information you are sending is indeed newsworthy.

    (9) If you do business on the Internet, considering using a service called PR Web (www.prweb.com) This will get your release out quickly to many sources on the web and can start to generate awareness of your business to a broader scope of media.

    (10) Look for opportunities to u

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