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Add You - How to choose a PR Agency
Leadership on the Brink ay clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your iTHE PROBLEM SITUATIONImagine you are the chief operating officer (COO) of a mid-sized corporation, say with 2,000 employees. Your company manufactures commodities like cables for cars. It’s headquartered in Hong Kong, but has factories in two different provinces in China, one in Southern China (Guang Dong) and the other in Northern China near Beijing.As COO, you are responsible for operations, i.e. administration including HR, Finance and Controlling, as well as for Manufacturing. The chief executive officer (CEO) holds functional responsibility for Sales & Marketing and R&D.Both factories in China were previously state-owned enterprises (SOE’s). Factory A in Southern China Setting Parameters at Work to Enable Achievement of Your Goals In business, as in all walks of life, the way you present yourself to the world is of critical importance. It is no good having a fantastic product to sell if the public perception of it is misguided or negative. Equally, it is important that the service you offer reaches its target audience and doesn’t fall on deaf ears, like selling snow to the Eskimos. Often the best way to ensure an accurate and positive image for your products or services is to employ a public relations company to do it on your behalf.At one time or another, most of us have experienced a loss of momentum in achieving the goals we set. This particularly seems to be true when we resolve to take better care of ourselves or spend more time with family and friends. Work often seems to relegate such goals to the back burner.Ironically, I have observed that when my coaching clients set clear parameters at work to enable them to achieve what they perceive to be personal goals, there is a profoundly positive impact on their focus, productivity and satisfaction at work.One leader whom I coach (we’ll call her Kelly) has recently achieved fantastic improvements in her clarity and effectiveness at work. She started by si However there are a few elements to consider before looking for representation: You might, for instance, be attempting an expansion into new markets, the consolidation of present markets, an adjustment to your strategic communications approach or an overhaul of your entire media strategy. In order to identify the best match for your media campaign you should also clarify whether the campaign will be largely business to business public relations, financial PR, consumer PR or corporate PR. It is important to assess the amount of value a PR campaign can potentially add to your business to establish the budget you want to use for it. The critical thing to keep in mind when choosing a PR agency is that you will be entering into a relationship that involves spending a great deal of time together, often at each others workplaces, so personal chemistry and a degree of proximity is of paramount importance. All relationships prosper from transparency, good communication, and an expenditure of time and effort, and your dealings with PR agencies should be no different. As such, it is necessary to establish ground rules to ensure that there are no misunderstandings and that the relationship can grow through a sound financial structure outlined by a clear budget that is drawn up and agreed upon by both parties and includes guarantees about future performance targets. If these conditions are met, having the appropriate PR company working for you can be a marriage made in heaven. But how to find the perfect partner? The principal way clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your in Sales Incentives for Fund Raisers or representation:Incentives are meant to drive additional participation in your school fundraiser and generate more sales. The best incentives are those that have value in the eyes of the participants and will motivate them to give their best effort.Therefore, your reward program should offer quality items within a fairly structured setup that doesn’t cause unwanted behaviors such as excessive or unsafe competition.Who’s paying? An important consideration is who ultimately pays for the rewards program. If you think about it, all rewards will come out of your net profit one way or another. Doesn’t it make sense to get the most for your money while at the same time offering the best overall inc You might, for instance, be attempting an expansion into new markets, the consolidation of present markets, an adjustment to your strategic communications approach or an overhaul of your entire media strategy. In order to identify the best match for your media campaign you should also clarify whether the campaign will be largely business to business public relations, financial PR, consumer PR or corporate PR. It is important to assess the amount of value a PR campaign can potentially add to your business to establish the budget you want to use for it. The critical thing to keep in mind when choosing a PR agency is that you will be entering into a relationship that involves spending a great deal of time together, often at each others workplaces, so personal chemistry and a degree of proximity is of paramount importance. All relationships prosper from transparency, good communication, and an expenditure of time and effort, and your dealings with PR agencies should be no different. As such, it is necessary to establish ground rules to ensure that there are no misunderstandings and that the relationship can grow through a sound financial structure outlined by a clear budget that is drawn up and agreed upon by both parties and includes guarantees about future performance targets. If these conditions are met, having the appropriate PR company working for you can be a marriage made in heaven. But how to find the perfect partner? The principal way clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your i Lean Manufacturing Seminars or corporate PR.Lean manufacturing is a business proposal to reduce waste in manufacturing processes. The basic scheme is to reduce the costs methodically, throughout the product and production process, by means of a series of development reviews.Many companies have now added interactive real-time online seminars also called "webinars" to their portfolio of lean training opportunities for organizations worldwide. Webinars cover key topics required for in-house teams working to implement their lean future state plans.Lean advisors conduct sessions interactively, answering questions, giving quizzes, challenging assumptions, and leading group discussions via phone and the Internet, which is advantag It is important to assess the amount of value a PR campaign can potentially add to your business to establish the budget you want to use for it. The critical thing to keep in mind when choosing a PR agency is that you will be entering into a relationship that involves spending a great deal of time together, often at each others workplaces, so personal chemistry and a degree of proximity is of paramount importance. All relationships prosper from transparency, good communication, and an expenditure of time and effort, and your dealings with PR agencies should be no different. As such, it is necessary to establish ground rules to ensure that there are no misunderstandings and that the relationship can grow through a sound financial structure outlined by a clear budget that is drawn up and agreed upon by both parties and includes guarantees about future performance targets. If these conditions are met, having the appropriate PR company working for you can be a marriage made in heaven. But how to find the perfect partner? The principal way clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your i Measuring Customer Satisfaction Watch Out For... (Part 3 of 3) on, and an expenditure of time and effort, and your dealings with PR agencies should be no different.Even the best intentions in measuring customer satisfaction are subject to problems along the way. Temptations to avoid are:Complacency — obtaining feedback is an ongoing process, not a one-time event. You cannot know what your customers want if you only ask them occasionally. Change is certain, and priorities do shift. The most successful companies are those that can detect and respond to customer changes quickly.Analysis paralysis — when you get your feedback, don't analyze it to death. Many corporations have departments full of statisticians to determine the reliability and validity of the feedback; however, they never get ar As such, it is necessary to establish ground rules to ensure that there are no misunderstandings and that the relationship can grow through a sound financial structure outlined by a clear budget that is drawn up and agreed upon by both parties and includes guarantees about future performance targets. If these conditions are met, having the appropriate PR company working for you can be a marriage made in heaven. But how to find the perfect partner? The principal way clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your i How Can All the Radio Stations Be #1? ay clients draw up a list of public relations agencies is through recommendations by colleagues, advice from journalists associated with PR companies or when a third party independently evaluates your needs and matches them with the appropriate agencies. Considerations at this stage include the degree of specialisation the company has in your industry and whether they have the suitable media contacts to be able to infiltrate your target media. In light of this another likely place to look would be in the PR company listings or advertisements in a trade publication of your industry or field.Are you confused by all the information you receive from various radio stations? Do they all tell you they are #1 and you don’t know who to believe? Most of them probably are #1 so believe it or not, they aren’t lying to you. The question is, “What are they #1 in and is it a group of ears you want to reach?”Quite often a radio “Account Manager” or “Account Executive” which are pseudonyms for radio sales person, receives a call from someone who states they are gathering information for someone else, the real decision maker, someone who is looking at radio as a possible advertising medium. They ask for an information package to be mailed out to them; or faxed over if it’s urgent (Ha!). Wh Of the PR specialists selected, the next stage is to choose a maximum of three agencies to deliver a pitch that would allow you to asses whether their company matches your public relations requirements. Issues to consider when selecting a shortlist of agencies are the territories the agency covers, the size of the agency, the kind of budget the agency is used to working with and whether the agency has the necessary resources to launch your kind of campaign. Smaller agencies, for example, might offer you a younger, more personalised service while outsourcing elements of the work, whereas larger agencies will be able to do everything in-house and have more experience in your industry. With respect to these issues it is a good idea to check whether the candidates have Consultancy Management Standard accreditation, although you should also be aware that many of the younger or smaller companies are not accredited. The Consultancy Management Standard is an independent audit by the Public Relations Consultants Association that assesses its members over a series of tests including the agencies standard of management and accountability, the probity of its long term business plan, the soundness of its campaign management, and the degree of satisfaction it gives to its clients. Companies applying for the Consultancy Management Standard also need to have a three year minimum trading record, ?200,000 annual income and employ at least five full time staff, thus assuring you of their financial solvency. At this point it is essential to write a brief outlining the clear objectives and time frame of the work you expect of the PR agencies. A well thought out brief is essential because it gives PR agencies a sense of what you are about and what you are hoping to achieve by employing them. It is also a way to detect whether they are likely to share the vision and passion you have for your business. Following a successful pitch the companies might enter into a provisional relationship using workshops or trial projects. This is advisable because it gives you time to develop a stronger relationship with them and assess whether their team is compatible with yours and they have any fresh ideas tailored specifically to your business. Always remember that the final de
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