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    that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely d

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    In any conversation with two or more people, there is a tendency to want to talk all the time to fill any awkward silences or gaps that appear in a conversation.

    However, if you think of the conversations that you have with your closest friends or family, you will notice that there isn't the same need to fill these gaps, as silences between you are comfortable. This is generally because you know the other person and the type of character that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely d

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    d silences or gaps that appear in a conversation.

    However, if you think of the conversations that you have with your closest friends or family, you will notice that there isn't the same need to fill these gaps, as silences between you are comfortable. This is generally because you know the other person and the type of character that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely d

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    with your closest friends or family, you will notice that there isn't the same need to fill these gaps, as silences between you are comfortable. This is generally because you know the other person and the type of character that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely d

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    nces between you are comfortable. This is generally because you know the other person and the type of character that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely d

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    that they are.

    Now, if we change this scenario to the sales process you will see that it is a completely different feeling to the one above. Suddenly silence is your worst enemy, the one thing to be avoided during negotiations, the realisation that you are losing the sale.

    Well actually, that last statement is completely wrong!

    Because a person does not say too much during negotiations does not mean that you are losing the sale. Yes, silence can be awkward to some but to those of you who want to win, silence can be your best friend.

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