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  • Add You - Database Marketing - in Search of Statistical Significance

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    istically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, sinc
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    The goal of database marketing is to increase marketing efficiency & Customer lifetime value, with the smart use of Customer data. In example, use Customer data to identify Customer groups, which would yield high response to offers, in order to address them directly.

    Database marketing is based on Customer information related to:
    • Customer behavior
    • Customer profile & demographics

    Based exclusively on behavioral information, one can classify customers into RFM (recency - frequency - monetary) or RF cells. The goal is to identify Customer groups with high expected response rates. Different RFM cells are expected to provide significantly different expected response rate (especially the ones linked to the most recent Customers). The more significant the statistically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, since

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    ould yield high response to offers, in order to address them directly.

    Database marketing is based on Customer information related to:
    • Customer behavior
    • Customer profile & demographics

    Based exclusively on behavioral information, one can classify customers into RFM (recency - frequency - monetary) or RF cells. The goal is to identify Customer groups with high expected response rates. Different RFM cells are expected to provide significantly different expected response rate (especially the ones linked to the most recent Customers). The more significant the statistically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, sinc

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    raphics

    Based exclusively on behavioral information, one can classify customers into RFM (recency - frequency - monetary) or RF cells. The goal is to identify Customer groups with high expected response rates. Different RFM cells are expected to provide significantly different expected response rate (especially the ones linked to the most recent Customers). The more significant the statistically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, sinc

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    ed response rates. Different RFM cells are expected to provide significantly different expected response rate (especially the ones linked to the most recent Customers). The more significant the statistically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, sinc
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    istically expected difference is, the higher potential business value this grouping yields. In order to apply RFM, one does not need statistics skills. Therefore this approach is less costly, since it is simpler and requires only customer behavioral information.

    Predictive models based on both behavioral & demographic data, can outperform Customer groupings based solely on behavioral data (like RFM).

    In order to develop such a model, one needs to use behavioral & demographic data of a set of Customers, which have been monitored vis-?-vis their responses to a specific offer. The Customer set is divided into two subsets of equal (or comparable) size & similar types of Customers (in respect with profile & behavior): a test set (or model train set) and a validation set. The model shall be developed against the test set and validated against the validation set. A modeling algorithm can be applied (e.g. logistic regression analysis), against the test set data, in o

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