If you want to attract high quality clients and customers, and convey that you’re a legitimate, credible, and sought-after business, these five points are a great launching pad to give your site that “big company” look and feel.

1. Start with a high-quality LOGO.

The one your kid created for you doesn’t count! I’m talking about paying a designer to do one for you, and it doesn’t have to cost in the thousands. If you don’t have much of a budget, consider the following options:

For my E-zine Queen site, I used an online logo service called “1800MyLogo” (http://www.mylogo.com). At the time they charged only $199 to design a professional logo based on my business, style, and personal preferences. The whole process only took about two weeks and was conducted entirely over the Web. (To see the final result, take a quick peek at Ezine Queen (http://www.ezinequeen.com.)

I’ve also heard good things about GotLogos.com, where you can get a quick Web site logo for only $25!

2. Get your own business DOMAIN NAME.

It’s just a fact that folks will feel safer shopping at a site with its own domain name.

For example, if you were shopping online for a circular saw, would you be more likely to purchase from a hardware site called “...bobshardware.com” or the one whose URL is “...geocities.com/3339/bobshardware'? (This is a fictional example, by the way.)

Having your own domain name implies you’re a “real” company, and not Uncle Bob working in his kitchen at night (even though you my very well be ; )).

There are several places to buy domain names at good prices, but one of my favorites is WebLaunching.net (http://www.weblaunching.net). (Only $12 per year.)

3. Get (and use) a business E-MAIL ADDRESS.

Nothing screams “amateur” like sending out professional e-mail from a handle like “fuzzybear4u@hotmail.com.” Once you get a domain name for your Web site, have your hosting company set up a professional e-mail *alias* for you.

Let’s go back to Bob, for example. Suppose Bob’s e-mail has always been “BobSmith000002@earthlink.net.” Now that he has his own domain name, he can instead use “bob@bobshardware.com”. He still KEEPS his Earthlink address, because that’s where he’ll actually receive his mail. But he should only GIVE OUT the new one on his Web site, business cards, etc.

If you use Outlook or a similar e-mail program, you can set it up so that your e-mails ONLY show your e-mail alias and your personal e-mail address. (To do this in Outlook, go under the “Tools” menu. Then choose “Accounts.” Then select the account you use, and click “Properties.” Enter your e-mail alias in both the “e-mail” and “reply address” fields.)

4. Get a professional-looking Web site DESIGN. Understanding the Basics of Managerial Accounting
A variety of organisations affect our daily lives. Manufacturers, retailers, service firms, agribusiness companies, non-profit organisations and governmental agencies provide us with a vast array of goods and services. All of these companies share two common things. First, they all have a set of goals or objectives. A bank's goals might be profitability and customer service, or a hotel's goals might be total quality services and cost minimisation. Second, in pursuing an organisation's goals, managers need accurate information. The information management needs range across financial, production, marketing, legal, and environ designer to do one for you, and it doesn’t have to cost in the thousands. If you don’t have much of a budget, consider the following options:

For my E-zine Queen site, I used an online logo service called “1800MyLogo” (http://www.mylogo.com). At the time they charged only $199 to design a professional logo based on my business, style, and personal preferences. The whole process only took about two weeks and was conducted entirely over the Web. (To see the final result, take a quick peek at Ezine Queen (http://www.ezinequeen.com.)

I’ve also heard good things about GotLogos.com, where you can get a quick Web site logo for only $25!

2. Get your own business DOMAIN NAME.

It’s just a fact that folks will feel safer shopping at a site with its own domain name.

For example, if you were shopping online for a circular saw, would you be more likely to purchase from a hardware site called “...bobshardware.com” or the one whose URL is “...geocities.com/3339/bobshardware'? (This is a fictional example, by the way.)

Having your own domain name implies you’re a “real” company, and not Uncle Bob working in his kitchen at night (even though you my very well be ; )).

There are several places to buy domain names at good prices, but one of my favorites is WebLaunching.net (http://www.weblaunching.net). (Only $12 per year.)

3. Get (and use) a business E-MAIL ADDRESS.

Nothing screams “amateur” like sending out professional e-mail from a handle like “fuzzybear4u@hotmail.com.” Once you get a domain name for your Web site, have your hosting company set up a professional e-mail *alias* for you.

Let’s go back to Bob, for example. Suppose Bob’s e-mail has always been “BobSmith000002@earthlink.net.” Now that he has his own domain name, he can instead use “bob@bobshardware.com”. He still KEEPS his Earthlink address, because that’s where he’ll actually receive his mail. But he should only GIVE OUT the new one on his Web site, business cards, etc.

If you use Outlook or a similar e-mail program, you can set it up so that your e-mails ONLY show your e-mail alias and your personal e-mail address. (To do this in Outlook, go under the “Tools” menu. Then choose “Accounts.” Then select the account you use, and click “Properties.” Enter your e-mail alias in both the “e-mail” and “reply address” fields.)

4. Get a professional-looking Web site DESIGN. Fulfillment And Distribution
The process of delivering the product to the customer is termed as distribution. Distribution management consists of two major tasks: physical distribution and management of distribution channels. Physical distribution can be defined as the process of reaching the product to the consumers. It encompasses all the activities involved in the physical flow of products from producers to consumers.It is physical distribution that provides place-utility and time-utility to a product. In other words, it is physical distribution that makes the product available at the right place and at the right time, thereby maximizing the get a quick Web site logo for only $25!

2. Get your own business DOMAIN NAME.

It’s just a fact that folks will feel safer shopping at a site with its own domain name.

For example, if you were shopping online for a circular saw, would you be more likely to purchase from a hardware site called “...bobshardware.com” or the one whose URL is “...geocities.com/3339/bobshardware'? (This is a fictional example, by the way.)

Having your own domain name implies you’re a “real” company, and not Uncle Bob working in his kitchen at night (even though you my very well be ; )).

There are several places to buy domain names at good prices, but one of my favorites is WebLaunching.net (http://www.weblaunching.net). (Only $12 per year.)

3. Get (and use) a business E-MAIL ADDRESS.

Nothing screams “amateur” like sending out professional e-mail from a handle like “fuzzybear4u@hotmail.com.” Once you get a domain name for your Web site, have your hosting company set up a professional e-mail *alias* for you.

Let’s go back to Bob, for example. Suppose Bob’s e-mail has always been “BobSmith000002@earthlink.net.” Now that he has his own domain name, he can instead use “bob@bobshardware.com”. He still KEEPS his Earthlink address, because that’s where he’ll actually receive his mail. But he should only GIVE OUT the new one on his Web site, business cards, etc.

If you use Outlook or a similar e-mail program, you can set it up so that your e-mails ONLY show your e-mail alias and your personal e-mail address. (To do this in Outlook, go under the “Tools” menu. Then choose “Accounts.” Then select the account you use, and click “Properties.” Enter your e-mail alias in both the “e-mail” and “reply address” fields.)

4. Get a professional-looking Web site DESIGN. The Key To Success: Build Those Relationships!
Powerful relationships are the key to effective work environments, and goal attainment. Powerful, healthy relationships are the pulse behind any great endeavor and achievement. It must never be forgotten that every organizational structure, flow chart and arrangement ever conceived, merely represented the relationships which formed these structures. It is said that genius is often found in that which is simple. What can be more simple than treating your people as partners in the creation of business success.Valuing the contributions of associates is expressed through the following behaviors:1. Learn the lie are several places to buy domain names at good prices, but one of my favorites is WebLaunching.net (http://www.weblaunching.net). (Only $12 per year.)

3. Get (and use) a business E-MAIL ADDRESS.

Nothing screams “amateur” like sending out professional e-mail from a handle like “fuzzybear4u@hotmail.com.” Once you get a domain name for your Web site, have your hosting company set up a professional e-mail *alias* for you.

Let’s go back to Bob, for example. Suppose Bob’s e-mail has always been “BobSmith000002@earthlink.net.” Now that he has his own domain name, he can instead use “bob@bobshardware.com”. He still KEEPS his Earthlink address, because that’s where he’ll actually receive his mail. But he should only GIVE OUT the new one on his Web site, business cards, etc.

If you use Outlook or a similar e-mail program, you can set it up so that your e-mails ONLY show your e-mail alias and your personal e-mail address. (To do this in Outlook, go under the “Tools” menu. Then choose “Accounts.” Then select the account you use, and click “Properties.” Enter your e-mail alias in both the “e-mail” and “reply address” fields.)

4. Get a professional-looking Web site DESIGN. The Antidote
We - modern America that is - have become so damn impolite. We don’t give people the simple courtesy of a reply when contacted by email or phone. The idea of acknowledging someone with a smile while passing on the street is at best an anachronism; at times it’s even considered an affront. And being greeted when entering a store is less commonplace all the time. What are we becoming (or have already become)? Furthermore, these simple common courtesies are disappearing from the very vocabulary and experiences of the young adult and teenage populations among us. (In fact, only be an older person could write this piece frob@bobshardware.com”. He still KEEPS his Earthlink address, because that’s where he’ll actually receive his mail. But he should only GIVE OUT the new one on his Web site, business cards, etc.

If you use Outlook or a similar e-mail program, you can set it up so that your e-mails ONLY show your e-mail alias and your personal e-mail address. (To do this in Outlook, go under the “Tools” menu. Then choose “Accounts.” Then select the account you use, and click “Properties.” Enter your e-mail alias in both the “e-mail” and “reply address” fields.)

4. Get a professional-looking Web site DESIGN.

This can mean either hiring a designer to do a custom site for you, OR designing it yourself. Unless you’re both trained extensively in HTML and have a background in design, it’s well worth the money to hire someone.

Find prospective designers who work with small businesses, ask to see samples of their work, and be upfront about your budget. If their rates are higher than you can afford, ask them if they have any pre-designed Web site templates they can just insert your information in, cutting down tremendously on design time and cost.

Whatever design you choose, make it CONSISTENT on every page of your site, by using the same design elements such as borders, fonts, and colors.

If your budget is next to nil and you'd like to choose from a variety of templates that you can customize, check out Ken Evoy's new "Site Build It"! This innovative tool lets you create your own site very easily, and it has some of the most professional-looking templates I've seen. The affordable package (less than $350 USD) also includes hosting, a list service, and more. (http://www.sitesell.com/websellsecrets.html)

5. Tell us WHO YOU ARE and HOW TO REACH YOU.

Most of us (and rightfully so) are leery of purchasing online from a company we’ve never heard of before. To alleviate our fears, put contact information on every page if you can, with a physical mailing address, phone number, and e-mail address.

If you’re uncomfortable posting your home address, lease a box around the corner and use that address. Avoid using “P.O. box” in your address if possible, which can appear suspicious. Real companies have real addresses!

Also, get a *Toll-free* number if you can — it says “big company” and "customer service." I got mine from my long distance provider, 1Com (http://www.1cominc.com), because they charge no setup fee or monthly fees — I only pay for the incoming calls at my usual great long distance rates.

(c) 2002 Alexandria K. Brown

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