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  • Add You - Client or Customer? There Really Is A Difference

    Are You Doing the Right Thing or the Comfortable Thing?
    Businesspeople are often in a difficult position when negotiating, enforcing policy, and making decisions that impact relationships with customers, staff, vendors, and stakeholders. Many take the easy way out by procrastinating or they do the comfortable thi
    ion” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, a

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    Some people use the words “client” and “customer” interchangeably or generically. I’d like you to think a little about these important words because there is a significant difference – one that can have huge impact upon your long-term business.

    According to Merriam-Webster:

    Client: One that is under the protection of another

    Customer: One that purchases a commodity or service

    Here’s the distinction:

    In a client / vendor relationship, the buyer is “under the protection” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, an

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    Why go low tech?Today, in the age of E-Mail, multi-media presentations and the Internet, it's easy to assume that a website can take the place of a printed brochure. Printers today are producing more printed marketing materials than ever. In
    important words because there is a significant difference – one that can have huge impact upon your long-term business.

    According to Merriam-Webster:

    Client: One that is under the protection of another

    Customer: One that purchases a commodity or service

    Here’s the distinction:

    In a client / vendor relationship, the buyer is “under the protection” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, a

    Five New Job Habits to Avoid
    At my last part time job, I discovered quickly that not only was I expected to do my work, but also that of the coworker from the shift before me. It wasn't written into my contract, nor was it ever actually expressed in this fashion, but it was something th
    p>According to Merriam-Webster:

    Client: One that is under the protection of another

    Customer: One that purchases a commodity or service

    Here’s the distinction:

    In a client / vendor relationship, the buyer is “under the protection” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, a

    Planning Productive Meetings
    You can't sit in a boring meeting, in a boring boardroom, and expect to generate much beyond boring ideas! But we do that over coffee and boring bagels in almost every conference room and practice group all over America on any given day.We belong t
    a commodity or service

    Here’s the distinction:

    In a client / vendor relationship, the buyer is “under the protection” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, a

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    Modern age businesses have been blessed with the latest offerings of the IT world. IT resources bestowed with the innovative gadgets and services serve as an enthralling package for the businesses, which if deployed in the right combination can impart the muc
    ion” of the vendor and becomes dependant upon the ongoing care of the vendor.

    I think most executives, professionals, and owners of small businesses would benefit from nurturing “client” relationships. That means:

    · Communicating that they are under your care

    · Being proactive in looking out for their best interests

    · Constantly working on strengthening and deepening the relationship

    · Giving them your best service and value on an ongoing basis

    · Providing value and peace of mind well beyond the commodity value of the transaction

    If I am in your care or under your protection an

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