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  • Add You - IT Support for Small Businesses - How to Build Your Business Without Breaking the Bank

    You Too Can Work From Home
    Most of us dream of waking up at noon, to our delicious brunch that the maid prepared, only to jump on the computer for an hour and spend the rest of the day relaxing on the beach or by the pool with our mate and kids playing by our side. The only stress we imagine having is whether to have the butler drive us in the Rolls Royce or should we jump in the Ferrari up the coast. Yes you can have this lifestyle with a home based business, but it does take a little work to get there…well maybe a lot of work.Many of us see the commercials late at night of people just like you and I who have “made it in life” when they left their minimum wage job to start their very own home based business and are now mega-wealthy. What sets these people
    nt and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardw

    Improve to Lead: A New Leaderhip Phase
    Phrases like “walk the talk” and “lead by example” are commonplace management and leadership language. These phrases provide frameworks for discussion on effective leadership. I’ve even used them in past articles. That said, I want to make the case today that it is not enough in today’s marketplace to simply “walk the talk” or “lead by example”. Both of these phrases lack the intent to change and improve. Change is always happening and continuous improvement is vital to our businesses today. Consider this alternative phrase instead: “Improve to Lead.”When have you ever heard the phrase, “improve to lead”? I can’t imagine you, or too many others, are nodding your heads right now and thinking, “sure, I hear it all the time.” A
    Building a small business is hard work. In the initial period of most small businesses, one or two people are trying to do everything until the business grows enough to diversify functions and hire assistance. While you are trying to develop products and/or services, you are also trying to build infrastructure to support the business functions. Chances are, if you are the kind of person who is focusing on product or service development, you probably are not the person with the breadth technology information to build your own infrastructure.

    Our experience working with small businesses is that the creative folks who design the products and services and actually manage the business don't know a great deal about computer technology, particularly new technologies. Many of these people don't even want to know how or why a system works. All they want to know is that this system and this application will help them accomplish their business goals and what they must do to make it work.

    When a fledgling business moves from an idea to a real product or a real service and begins to work with customers who want that product or service, technology becomes essential. In today's markets it is difficult to be in business without a website and internet commerce applications. These, in turn, require management and maintenance, as well as security. As the business continues to grow, it becomes necessary to manage bookkeeping, customer service, inventory, and staff. This, in turn, requires more technology.

    In a world in which new technologies emerge daily, keeping up with change is a full time job. Knowing which systems and which applications will meet the needs of a growing business in the present and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardwa

    Six Ways to Succeed in Business
    How many times have you encountered people in business and the image of the business or the person is so poorly presented it causes you to have a poor opinion of the services offered? It makes no difference if you are the owner or the employee; pride in yourself is evident in your daily dealings with people. Image is very important in business.Here are some of my suggestions for success: Dress for success. No matter what profession you are in, everyone has a dress code. For a financial advisor it is a suit, for a landscaper it could be a logoed t-shirt with appropriate length shorts or pants, for a theme-park employee it is the usually a polo-shirt and khaki shorts or pants; most everyone has a dress code and i
    velopment, you probably are not the person with the breadth technology information to build your own infrastructure.

    Our experience working with small businesses is that the creative folks who design the products and services and actually manage the business don't know a great deal about computer technology, particularly new technologies. Many of these people don't even want to know how or why a system works. All they want to know is that this system and this application will help them accomplish their business goals and what they must do to make it work.

    When a fledgling business moves from an idea to a real product or a real service and begins to work with customers who want that product or service, technology becomes essential. In today's markets it is difficult to be in business without a website and internet commerce applications. These, in turn, require management and maintenance, as well as security. As the business continues to grow, it becomes necessary to manage bookkeeping, customer service, inventory, and staff. This, in turn, requires more technology.

    In a world in which new technologies emerge daily, keeping up with change is a full time job. Knowing which systems and which applications will meet the needs of a growing business in the present and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardw

    Open Mouth, Insert Foot!
    It seems to happen every week: someone is caught saying something that they immediately wish they could take back. Even seasoned professionals like Don Imus say things they wish they hadn’t.While Imus said that he used those infamous three words “as a joke,” most people certainly didn’t think it was a laughing matter. In our view, the situation was made worse because virtually every time the media reported on the incident, they repeated those three words. It was truly a story that took on a life of its own, for several reasons. First, the apologies didn’t really seem sincere. Pointing out that it was intended as a joke in essence placed the blame on those who “misunderstood” his innocent comments rather than on Imus.Second, I
    t to know is that this system and this application will help them accomplish their business goals and what they must do to make it work.

    When a fledgling business moves from an idea to a real product or a real service and begins to work with customers who want that product or service, technology becomes essential. In today's markets it is difficult to be in business without a website and internet commerce applications. These, in turn, require management and maintenance, as well as security. As the business continues to grow, it becomes necessary to manage bookkeeping, customer service, inventory, and staff. This, in turn, requires more technology.

    In a world in which new technologies emerge daily, keeping up with change is a full time job. Knowing which systems and which applications will meet the needs of a growing business in the present and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardw

    Shock in the Workplace
    A shocking 80% of Americans all have something in common. Can you guess what that is? They hate their jobs! Imagine this scenario. It’s 6:00 A.M. The alarm clock starts its Incessant buzzing. How many people do you know jump out of bed excited that they are going to work that day? Why should they be happy? Here’s what they face. Their job actually starts with the process of getting ready for work. No pay of course. Personal grooming, eating that important first meal. Locking up and making sure the home front is secure. Dropping the kids off to school or the babysitter. Then the dreaded commute. Have you noticed no one in the other cars is smiling? There are the miles and m
    se, in turn, require management and maintenance, as well as security. As the business continues to grow, it becomes necessary to manage bookkeeping, customer service, inventory, and staff. This, in turn, requires more technology.

    In a world in which new technologies emerge daily, keeping up with change is a full time job. Knowing which systems and which applications will meet the needs of a growing business in the present and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardw

    Working Smarter Not Harder
    Growing up we where all told in order to make it in life that you must go out there and work hard for everything you want in life. The harder you work the more you will succeed. Is this really that true though anymore? Now a day people seem to work harder then ever before, and still come up empty handed.So is working harder really getting us to where we want to be at in life? More then likely the only place its getting you is laying on our bed with a bad back or a huge headache. The new age is upon us, and now people are looking for ways to work smarter and not harder.There are a number of different ways one can go out and take full control of his or her finical freedom simply by working smarter, and throwing the rule book ou
    nt and in the future requires knowledge, experience, and technological skills. Unfortunately, none of that is free. There are three ways to respond to the need of a small business for technology infrastructure.

    The first response is to decide to try to do everything yourself. The founder of the company goes to a computer company or store, explains the perceived needs of the small business, and buys the recommended hardware and software. This brave individual then returns to the office to try to make everything work.

    The second possible response is to hire an IT professional or a team of IT professionals. This requires time and money. The fledgling company will conduct a search for a qualified individual, make a hiring decision, and start paying this individual or group of people salary and benefits and social security and everything else. The business will also provide work space and a work area for this individual.

    The third possible response is to enter into a contract with an IT services company, such as INS. The small business principals will then discuss their needs and their budget with the service company's consultants. A contract will be executed on either a retainer basis or on a per-item basis. The small business principals will then go back to work creating and selling products and/or services and growing their business. Meanwhile, the IT services company will go to work designing the best system for the current and future needs of the small business, installing equipment, setting up systems, applications and websites, and creating the networks and connections that will allow everything to work smoothly. The IT services company will monitor, manage and maintain the entire technology infrastructure for the small business.

    Most technology professionals will tell you that the first response is a sure path to disaster. Most financial advisors will tell you that the second response is probably going to break the bank. The third response, however, may provide the most efficient and cost-effective solution to the technology needs of a small business.

    Most small businesses discover a

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