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  • Add You - The Truth About Performance Reviews

    Delegate or Die!
    You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting our own strengths and limitations.In this fast paced world, we must choose what activities it makes sense for us to do ourselves, and what it makes sense to let go of. None of us can be an expert in everything - not because of any lack of intellectual ability, but more because we lack specific exposure or experience. We must learn to accept this fact and be OK with it.How do you fill the gaps in your expertise?Let's consider a real life example. My own areas of expertise lie
    . I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisal

    Evaluate Your Meetings - Quick Quiz
    Most leaders want to improve their business. After all, these improvements lead to increased profits through greater productivity and efficiency.Sometimes clues to important improvements lay hidden in events that everyone takes for granted.For example, how well do you score on the following quiz about your meetings?* How much time do you spend in meetings?0% - - | - - 25% - - | - - 50% - - | - - 75% - - | - - 100%* How productive are your meetings?0% (terrible) - - | - - 25% - - | - - 50% - - | - - 75% - - | - - 100% (effective)* What do meetings cost your business?* How much do meetings earn for your business?* What would you work on if you spent less time in meetings?My surveys show that (on average) people spend 40% of their time in meetings that they rate 50% effective. Th
    Now that it is January, many of you are putting together, or have just finished putting together your annual Performance Appraisals for your staff. Feedback on performance is certainly one of the most critical aspects of personnel development and one that deserves to be taken very seriously. But after 25 years of managing people I am going to finally confess how I feel about the whole process.

    I HATE Performance Appraisals. I hate giving them. I hate receiving them.

    Whew! I feel better getting that off my chest.

    Some of you may feel that there is an incongruity between my statement that feedback is critical in development and my disdain for Performance Appraisals. You would be correct in that feeling if there were any real relationship between feedback and most of our current Performance Appraisal systems. But it is that lack of relationship between feedback and Performance Appraisals that feeds my disdain. Indeed, annual Performance Appraisals have now become just another task to be completed and crossed off the list of most managers, rather than being a vehicle for employee development. And while Performance Appraisals and even the Performance Appraisal systems are noble ideas, they continually fail to hit the mark when it comes to delivering quality feedback and growth targets for employees.

    Personally I have received 25 Performance Appraisals in my career. I can count on one hand those that provided me with any real help. But I received numerous reviews that were clear indications that my boss did not consider the process important. For example, one year I received a Performance Appraisal that had every category (about 18 of them) marked with the highest possible marks. However, there was not a word written on the rest of the review. I later discovered that the Admin Assistant of the Vice President had written the review.

    In my very first Performance Appraisal several areas were identified for me to improve my performance. One specific item was a report that I had produced each month. In the review I was told that the report had been incorrect for the entire year. When I asked why I wasn't told sooner, the response was "That's what Performance Appraisals are for".

    On another occasion I was asked to provide input for the review. That is not an unusual request and I complied by providing insights on key objectives and skills. My boss called me to explain that my input was incomplete. I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisals

    Job Made Easy With Practice Management Software
    Sarah was hardly ever late getting to work, but today she was late by nine minutes. Since she woke up she had had one disaster after another and her day was not going well. She had a very mean boss named Dr. Dobson. He hated it when his employees were late. The last time she was late she almost lost her job.This job was the only on that Sarah could find that would pay so well. She thought about quitting many times and find a job with a friendly boss, but after measuring the pros and cons she considered the pay to outweigh the con of having a strict boss.Because Dr. Dobson was such a perfectionist, he had to have the perfect system in his medical practice to keep his employees organized and to keep all records in order. He searched diligently to find a system that would please his high expectations. After much diligent research he f
    hat feedback is critical in development and my disdain for Performance Appraisals. You would be correct in that feeling if there were any real relationship between feedback and most of our current Performance Appraisal systems. But it is that lack of relationship between feedback and Performance Appraisals that feeds my disdain. Indeed, annual Performance Appraisals have now become just another task to be completed and crossed off the list of most managers, rather than being a vehicle for employee development. And while Performance Appraisals and even the Performance Appraisal systems are noble ideas, they continually fail to hit the mark when it comes to delivering quality feedback and growth targets for employees.

    Personally I have received 25 Performance Appraisals in my career. I can count on one hand those that provided me with any real help. But I received numerous reviews that were clear indications that my boss did not consider the process important. For example, one year I received a Performance Appraisal that had every category (about 18 of them) marked with the highest possible marks. However, there was not a word written on the rest of the review. I later discovered that the Admin Assistant of the Vice President had written the review.

    In my very first Performance Appraisal several areas were identified for me to improve my performance. One specific item was a report that I had produced each month. In the review I was told that the report had been incorrect for the entire year. When I asked why I wasn't told sooner, the response was "That's what Performance Appraisals are for".

    On another occasion I was asked to provide input for the review. That is not an unusual request and I complied by providing insights on key objectives and skills. My boss called me to explain that my input was incomplete. I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisal

    Brand Identity - Corporate Identity and Brand Value
    Companies work hard building the strength of their brands - it is critical to the ongoing brand management process to have meaningful and actionable data-driven measures of these efforts.Building a brand, cultivating its strengths, pruning its weaknesses, and making it more valuable to its owners is the bottom line job of marketing. Everything marketing does should ultimately work in concert to make a firm's brands more valuable. There are many different tactics and strategies that go into strengthening a brand name: advertising, promotions, public relations, and research and development, to name a few. While companies use these and many other methods to strengthen their brands' positions in increasingly competitive markets, how can they measure the return on this work? More precisely, how can a company determine the worth of one, or any
    ly fail to hit the mark when it comes to delivering quality feedback and growth targets for employees.

    Personally I have received 25 Performance Appraisals in my career. I can count on one hand those that provided me with any real help. But I received numerous reviews that were clear indications that my boss did not consider the process important. For example, one year I received a Performance Appraisal that had every category (about 18 of them) marked with the highest possible marks. However, there was not a word written on the rest of the review. I later discovered that the Admin Assistant of the Vice President had written the review.

    In my very first Performance Appraisal several areas were identified for me to improve my performance. One specific item was a report that I had produced each month. In the review I was told that the report had been incorrect for the entire year. When I asked why I wasn't told sooner, the response was "That's what Performance Appraisals are for".

    On another occasion I was asked to provide input for the review. That is not an unusual request and I complied by providing insights on key objectives and skills. My boss called me to explain that my input was incomplete. I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisal

    Surviving Office Politics
    It’s your first month in a new position and it’s rougher going than you’d anticipated. You feel like an outsider and you’re miserable.Pondering how this happened, you nostalgically recall how comfortable and well- liked you felt in your last job.Not only do you possess the requisite skills to do well in your new position, you’ve also built a solid reputation in this field. Yet, you are floundering. Badly.It’s not the actual work that is driving you crazy; you like the work. Even the long hours are not the problem.It’s the emotional undercurrents, gossiping and backstabbing thickening the air that you find exhausting.You can’t seem to find your feet and get traction in your new environment. And people have started to notice and are making comments.What the heck is going on here?Welcome
    esident had written the review.

    In my very first Performance Appraisal several areas were identified for me to improve my performance. One specific item was a report that I had produced each month. In the review I was told that the report had been incorrect for the entire year. When I asked why I wasn't told sooner, the response was "That's what Performance Appraisals are for".

    On another occasion I was asked to provide input for the review. That is not an unusual request and I complied by providing insights on key objectives and skills. My boss called me to explain that my input was incomplete. I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisal

    Whatever Happenned To Recuiters?
    By 2012, recruiters will be as irrelevant as the Milkman, Blacksmith, and Phone Operators of yesteryear. Why? Simply put, the innovation of the age would have quietly and efficiently processed humanity out of the doldrums of administrivia and research; thereby eradicating an industry made up of recruiters, career job boards, career coaches, resume writers and internet researchers. An explanation of their extinction is seen in the day-to day work process of the average hiring manager.Sally Newyear is a Project Manager operating in a Fortune 500 company that produces widgets. She was assigned to control the production of 1,000,000 widgets by the end of the quarter; not a problem with sufficient help. Sally logs into her PC and clicks the “Recruiting” icon. A holographic window displays the status of a request made three days prior. Five can
    . I realized that I was not "providing input" but rather I was writing the review. As an act of rebellion I rewrote the review giving myself the top mark in every category and justified the ratings in glowing, verbose language. To prove my point (that no one really read or cared about the review) I left several sentences horribly incomplete, and even included a "joke" in one category. The review was later presented for me to sign, approved by my boss and his boss, with not one word changed.

    Those are just examples, and it would not be hard for me to go on. But why would I hate giving Performance Appraisals?

    Simply put, our Performance Appraisal systems are trying to serve too many masters. No system can be a success when it is trying to please and serve everyone. As it is today, Performance Appraisals are not only used for employee development, but also for salary increases, bonuses, promotion opportunities, to avoid lawsuits and so on. The simple truth is that certain employees have a higher ceiling than others. They have more talents, skills, and potential and we owe it to them to help them develop their talents. That SHOULD be the purpose of the performance appraisal. Salary increases, bonuses, etc. should be based on an individuals contribution to the organization, and not their potential. Until we learn to separate those items we will continue to confuse performance with potential.

    What specifically is wrong with Performance Appraisals today?

    · Performance Appraisals for most companies are completed for all employees within the same 2 or 3- week timeframe. This was intended to allow managers to do honest and fair assessments of their employees by allowing them to compare employee performance at exactly the same moment for every employee. In reality, it forces the manager to stack rank their employees and then rush through the Performance Appraisal process to justify those rankings.

    · Since most appraisals are completed in the same timeframe, the reviewer often either gets too tired to provide useful feedback, or gets writers block. Reviews end up looking like cookie cutter documents with similar wording, strengths, and weaknesses. It's difficult to provide honest, detailed feedback when you are writing your 10th Performance Appraisal of the week.

    · Performance Appraisals are used as a crutch to document performance issues that should have been addressed throughout the entire year. If we as managers do our job and provide feedback to our employees throughout the year, in a timely and helpful manner, then there should be almost nothing to document in the appraisal.

    · There is a myth of objectivity that surrounds reviews. It's a myth because so many of the categories on reviews are clearly subjective. And even those categories that are objective should be subject to scrutiny. Clearly if John produces 10 widgets per month, and Sally only produces 8 then John is the better performer. Unless of course I always give my toughest widgets to Sally because of her attention to detail. And her wi

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