Add You - Business

Your Management Policy - Does It Match Your Service Policy?
What if your customer service policy says one thing and your management says another? Recently a friend in the retail business told me of a number of cases when a customer would ask for something that was specifically against the policy of the store, for example, their money back after the 90 day deadline, etc. In every case, after the Customer Service rep said no, the customer complained to the Store Manager, who immediately overrode

taking leadership of floor sweeping.

Such leadership might entail: taking the initiative to order and manage supplies; evaluating the job results and raising those results to ever higher levels; having floor sweeping be an integral part of the general cleaning policy; hiring, training, developing other floor sweepers; instilling a "floor sweeping esprit"that can be manifested in training; special uniforms and

Beware of a Laissez-Faire Management Style
If there’s anything that will prevent a company from optimizing its bottom line, it is a laissez-faire management style. In other words: a propensity among company managers to avoid too much interference in employee behavior.All employees need leadership, and in addition, employees generally achieve a higher level of performance if they understand what is expected of them and their managers inspect what they expect.Here’

In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.

I also described two fundamental premises that the Leadership Talk is based on.

In Part Two, I will show you the purpose of the Leadership Talk. You won't be able to give a Leadership Talk effectively on a consistent basis if you misunderstand its purpose.

The Leadership Talk doesn't drive purpose. Purpose drives the Leadership Talk. There is one and only one purpose of the Leadership Talk: that's to motivate people to be your cause leaders in meeting the challenges you face.

This is important in understanding the difference between Leadership Talks and presentations/speeches.

You're a leader. You have a task to complete. Do you want the people you lead to simply do the task? Or do you want those people to actually take leadership of accomplishing the task? For the difference between doing and leading in terms of accomplishment is stock car and a formula 1 racer.

Clearly, you can order them to accomplish the task; and if you're in a position of authority, they will most likely carry out the order. But they might not do it with full commitment. Or they may resent being ordered. Or they may be inclined to do nothing unless ordered, and so after accomplishing the task, they do little else but wait for the next order.

However, their committing to take leadership involves your establishing a special relationship with them.

For instance, going back to the example I used in Part One, if one is a floor sweeper, one does the best floor sweeping, not simply by doing it but by taking leadership of floor sweeping.

Is ISO 9001 Registration For My Organization?
Firstly you should decide your own reasoning behind considering ISO 9001 2000 registration for your organization.Is the number of registrations in your market sector increasing?Are your competitors seeking registration?Are your customers asking about registration?Are registrations increasing in your industry?Are your customers asking you to become registered?Have your group HQ asked you to gain

Talk doesn't drive purpose. Purpose drives the Leadership Talk. There is one and only one purpose of the Leadership Talk: that's to motivate people to be your cause leaders in meeting the challenges you face.

This is important in understanding the difference between Leadership Talks and presentations/speeches.

However, their committing to take leadership involves your establishing a special relationship with them.

For instance, going back to the example I used in Part One, if one is a floor sweeper, one does the best floor sweeping, not simply by doing it but by taking leadership of floor sweeping.

Preparing and Obtaining Your Job References for Your New Job and Career
You should know that an important final step in completing your job search and resume preparation steps is to identify real and potential job references.A job reference is someone who can and will vouch for your capabilities, skills, capabilities and most importantly personal integrity.Job references are typically people who have been your instructors and coaches at school, your supervisors and co-workers and of course pr

the task? Or do you want those people to actually take leadership of accomplishing the task? For the difference between doing and leading in terms of accomplishment is stock car and a formula 1 racer.

However, their committing to take leadership involves your establishing a special relationship with them.

For instance, going back to the example I used in Part One, if one is a floor sweeper, one does the best floor sweeping, not simply by doing it but by taking leadership of floor sweeping.

It is Human Nature to Propagate
Many believe that it is human nature to make up stories, embellish and tell tall tales. Indeed it appears that these folks who say this are right, it must be human nature, because it is getting harder and harder to get a straight answer out of people? Maybe it is all this political correctness that people have just given up on the truth, instead a perceived or contrived truth will do just fine?If you think about this for a secon

ordered. Or they may be inclined to do nothing unless ordered, and so after accomplishing the task, they do little else but wait for the next order.

However, their committing to take leadership involves your establishing a special relationship with them.

For instance, going back to the example I used in Part One, if one is a floor sweeper, one does the best floor sweeping, not simply by doing it but by taking leadership of floor sweeping.

Elements That Make Up a Brand
Branding not only means consistency, it means that you have to put in an effort to make sure that you pay attention to details. Before you begin on your journey to create a brand, here are some elements that make up a brand:LogoBusiness CardsFontsColorsBrochuresEmail signaturesVoice mail messagesCustomer interactionMusic on the phone or other locations <

taking leadership of floor sweeping.

Otherwise, in a "doing" mode, one simply pushes a broom.

You may say, "Listen, Brent, a job is a job is a job. This leadership thing is making too much of not much!"

Could be. But my point is that applying leadership to a task changes the expectations of the task. It even changes the task itself. Think of it, when we ourselves are challenged to lead and not simply do, our world is, I submit, changed.

Furthermore, though you may order people to do a job, you can't order anybody to take leadership of it. It's their choice whether they take it or not.

This is where the Leadership Talk comes in. Using it, you set up the environment in which they make that choice.

The Leadership Talk is not only the most important way to get cause leaders; it is the only way to get them on a consistent basis.

In the final part of this three part series, I'll show you how to develop and deliver a great Leadership Talks.

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com

HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.addyou.info/article/24349/addyou-Turbo-Charge-Your-Career-With-The-Most-Powerful-Leadership-Tool-Of-All-The-Leadership-Talk--Part-2.html">Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2</a>

BB link (for phorums):
[url=http://www.addyou.info/article/24349/addyou-Turbo-Charge-Your-Career-With-The-Most-Powerful-Leadership-Tool-Of-All-The-Leadership-Talk--Part-2.html]Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2[/url]

While some have not thought of search engine optimization as a pure form of art, I contend that the molding of the website and the art of effectively presenting that site to the search engine spider of Google is indeed art!

Statistics show that most people would like to own their own business and be their own boss. Most people also think it takes a lot of money to start a business. This is not necessarily true.

Intelligence alone is of no value. Without being in a community, a social network, a business network, you will be alone.

Tags

Links

Add You - Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2

Related Articles: