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Add You - Problem-Solving Success Tip- Fix the Right Root Causes
How to Write Advertising HeadlinesThe main purpose of a headline is very simple. You want to grab the attention of your ideal prospect so they’ll read the next sentence in your advertising copy.Easy to do. Right?Well... not so fast.It’s possible. That’s the good news. But you have to do your homework first f the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering: Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t follo How To Get More Interviews In Your Job SearchRichard Bolles, job search guru and author of What Color Is Your Parachute? predicts that you can expect to search for work 1-2 months for every $10,000 you hope to earn. So, if you’re looking for a $40,000 a year position, you may search for 4-8 months to land it. Back wh Identify and fix the right root causes.Complicated problems have multiple root causes, probably more than you can handle all at once. The trick is to address the important causes first. Don’t waste time or money on causes that are either insignificant in impact or only peripheral causes of the problem you’re trying to fix. Root cause identification. Use an appropriate root cause analysis tool to identify the possible causes of your problem. Which tool is best depends on the problem, but Ishikawa analysis (also called cause-and-effect or fishbone analysis) is a good general-purpose tool. Keep checking that the causes you identify are possible causes of the problem you are analyzing, and not some other problem. It’s really easy for the problem definition to expand at this point. Root cause verification. The result of the identification step is a list of possible causes. Check again that they are all possible causes of the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering: Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t follow Get Yourself Spring-LoadedAn e-mail arrived with a fragmentary phrase that absolutely caught my attention. The writer referred to many upset customers being 'spring-loaded in the pissed-off position'.What a phrase! And what an observation.Ever noticed how quickly you get triggered when the service you receiv re either insignificant in impact or only peripheral causes of the problem you’re trying to fix.Root cause identification. Use an appropriate root cause analysis tool to identify the possible causes of your problem. Which tool is best depends on the problem, but Ishikawa analysis (also called cause-and-effect or fishbone analysis) is a good general-purpose tool. Keep checking that the causes you identify are possible causes of the problem you are analyzing, and not some other problem. It’s really easy for the problem definition to expand at this point. Root cause verification. The result of the identification step is a list of possible causes. Check again that they are all possible causes of the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering: Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t follo Don't Be Too Passionate About Your WorkOf course, she then offered me a six-month process, costing thousands of dollars to get me back on track. However, I must say she was ethical in her approach and suggested I get a medical check up to rule out any physical or mental-health issues.I agreed and decided to go for the best and s best depends on the problem, but Ishikawa analysis (also called cause-and-effect or fishbone analysis) is a good general-purpose tool. Keep checking that the causes you identify are possible causes of the problem you are analyzing, and not some other problem. It’s really easy for the problem definition to expand at this point.Root cause verification. The result of the identification step is a list of possible causes. Check again that they are all possible causes of the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering: Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t follo 11 Things Small Business Owners Can Learn From Peter Drucker1. Find The Obvious - Drucker looked for the obvious things in order to identify people’s greatest needs. It takes discipline to find them…and will lead to tremendous opportunities in your small business.2. Help Employees Grow - Show the employees of your small business how t some other problem. It’s really easy for the problem definition to expand at this point.Root cause verification. The result of the identification step is a list of possible causes. Check again that they are all possible causes of the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering: Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t follo What's the Measure of One Word?It's absolutely essential that you find a way to differentiate your business in a meaningful way. I know I talk about this all the time, but it's that important.What if you interviewed a handful of clients and asked them this question: "What's the ONE word you would use that best describes f the problem you’re working on, and that nothing extraneous has crept in. Then verify that the causes are real by answering:Did the suspected cause really occur? E.g., if the possible cause is that a procedure wasn’t followed, verify that the procedure really wasn’t followed. No assumptions allowed.Could the suspected cause actually cause your problem? E.g., if a procedure wasn't followed, but the symptoms you see would occur whether or not you followed the procedure, following the procedure won't solve this problem. Seems obvious, but you won't know if you don't answer this question. Set priorities. Establish priorities to help you fix the right root causes, i.e., those that are the biggest culprits in causing your problem. There two factors two consider: Will eliminating the cause have a big impact on your ability to achieve your success criteria (your measurable definition of how you’ll know the problem is solved)? If yes, make it a high priority.Will it be easy to eliminate the cause? If yes, make it a high priority even if the impact is only moderate. It it’s hard to eliminate and won’t have much impact, don’t
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