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  • Add You - The Howl Issue #3

    Audit Careers Advice - Should You Leave Your Job?
    If you are working as an auditor it’s important that you regularly reflect on your job and work situation. Too many people fail to climb the career ladder by staying in one job too long. We’ve come up with eight common situations which should act as a cue to write your resignation letter.Outgrown Your Job – it’s important when you commit to a job that you commit to stay there for a significant period of time. You will need a while to learn the ropes of the company and a good period of time to be able to show your influence. However many people get to this stage and then become comfortable. There’s nothing wrong with finding work which you can do easily but if you stay too long you can become complacent which is never healthy. If you find yourself finding your role too easy it’s either time to get promoted, take on more responsibility or start scouring the net for a new job.Diminishing Responsibilities – sometime you can find that as new people join your company they end up encroaching upon your responsibilities. This might be a reflection on the standard of your work or poor management. If this is happening regularly it’s worth considering your options and moving to somewhere where your skills are valued.Stress Making You Ill– stress comes in a variety of different guises but regardless it makes those suffering from it ill. If you are anxious about work or it’s making you feel stressed, the first thing you should do is approach your doctor and then consider handing in your notice. There are plenty of jobs out there for experienced auditors without a working environment which affects your health.Better Jobs Out There – you might have developed a skill in your current job which you would like to specialise in, or there might be a company nearby with a shorter commute. If there are better jobs out there, you should take the plunge and apply.Work-Life Balance – if you are contracted to work 40 hours but are working nearer 60 you should really assess your commitment to the job. Every now and then people have to put in extra hours, but if you are working significantly more every week you should start to ask yourself if this is what you really want. It’s an interesting exercise to take your salary and work out what you are getting paid per hour based on the extra hours you are working. You might be surprised how little it is.Financial Instability – one of the most common re
    e combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on

    Internet Fundraising Organization Strategies
    If you are looking to start an Internet fundraising organization and you are interested in getting some advice and tips that you can use to benefit the organization, then you should know that you are going about the whole situation very intelligently, as making yourself as informed and knowledgeable on a subject as possible is crucial to the overall success of it, whether it is an Internet fundraising organization or something entirely different.Internet Fundraising Organization Strategy IdeasThe first thing that you want to do is increase your organization’s profile and this basically must be done through off and online means. Creative publicity stunts are one great idea, and they can be sponsored by local businesses, and also where the press has been invited en masse, and these are great because they are an attention grabber but as well they are low cost.Marketing is one of the most important aspects to any Internet fundraising organization, and so doing something such as building an effective website is going to really enhance the overall appeal of your organization overall. You also want to make sure that you are aggressive in your web traffic generation, because after all if no one sees your site than no one is going to donate.If you are able to establish a good reputation for drawing huge volumes of web traffic, then you may even want to consider the option of selling advertising space on your Internet fundraising organization website, and in order for this to be effective, a measurement tool needs to be set up to allow you to profile your web visitors and gauge traffic volumes.Online auctions are also a great idea, as with them you are able to persuade businesses to donate their products for you to auction, and while you receive the proceeds, the participating businesses will earn goodwill points as well as exposure to an audience.Putting These Ideas to Best useIn order to put ideas such as those previously discussed to the best possible use, you have to make sure that you apply them in the best way specifically to your organization, as each organization is different and so thus each idea is going to have to be applied differently as well.Just remember to take your time and put effort into the decision, because you want your fundraising organization to be as successful as possible, and only with time and effort can this be done to the fullest extent.
    I hope everyone had a great Thanksgiving and looking forward to an even better Christmas. I personally am now getting into the Christmas spirit after spending all day Saturday and most of Sunday putting up the lights outside and helping decorate the tree. As this year comes to an end and we celebrate the holiday season, most of us have a lot to be thankful for. I know I count my blessings everyday and look for opportunities to reach out to others that may need help, support or encouragement. Have a wonderful holiday season and a prosperous New Year. Reach out to someone.

    If you missed Issues #1 & 2, e-mail: rick@ceostrategist.com for copies of these issues.

    This month’s issue contains:

    • The Housing Bubble --- Is It Finally Ready to Burst?”

    • First in a series on “The Challenges Facing Family Owned Businesses”

    --- How can you turn over your business to your children without creating chaos?

    • Kids and Guns

    • 15 Revealing Questions To Ask A New Sales Candidate

    • Client Corner --- “My Kids Can’t Cut It”

    The Housing Bubble --- Is It Finally Ready to Burst? ---- Economists have been predicting the burst of the bubble for the past five years. Every year they have been wrong. 2005 was supposed to be the year when things really started to slow down. Low and behold, 2005 was another banner year. Those in the building supply business are sitting around smiling as they count the profits. I am not an economist, thank God, but maybe, just maybe the economists are going to finally be right as some signs are beginning to show that may indicate a slow down in the housing boom. And of course, the auto industries problems, specifically General Motors with their recent layoffs and plant closure announcements just adds strength to this conjecture. What’s the old saying? “So goes General Motors, so goes the economy.”

    Sales of existing homes fell almost 3% in October and the decline could have been higher except for the demand created by the surge of Hurricanes, especially Katrina. The level of unsold homes in October was at its highest peak in nineteen years. Some of this may be attributed to the fact that prices have risen at a pace not seen in twenty five years. A chief real estate economist stated; “The housing boom has likely passed its peak. (We have heard this before) The boom is winding down. I expect continued softening in housing.” (David Lereah, chief economist for Realtors.)

    Economists also predict that the buildup of unsold homes across the nation would dampen the surge in prices that saw 69 cities report double digit price increases this summer compared with third quarter 2004. Another prediction is an additional ? point increase in interest rates by June of 2006 which could create a slow down in price increases to about 5% next year.

    In reference to new construction, it also has shown signs that the bubble may be ready to burst. Housing construction and new building permits were down sharply in October. The Commerce Department reports that construction of new homes and apartments fell by almost 6%, which was the biggest decline in seven months. Applications for new building permits fell almost 7%, which is the biggest decline in six years. Nariman Behravesh, another expert chief economist stated, “We are likely to see a steady downward trend in housing activity over the next few months. Mortgage rates are at the highest level seen in more than two years.” National Association of Home Builders said a new survey showed builder optimism fell in November, the largest amount since the September 11th terrorist’s attacks.

    So, is the bubble ready to burst? Many economists seem to thinks so. However, the statistics cited have been cited in the past. The predictions of a bubble burst have been reported in the past. On the other hand, some economists disagree at least partially. David Seiders, chief economist for home builders stated that he believed that sales of both new and existing homes, while still setting records for a fifth consecutive year in 2005, will only see a small 5% decline in 2006. This would represent a very soft landing (5% is not much considering the growth we have experienced over the past five years). Do they really know? Who knows? Maybe that’s why Roosevelt said he would only deal with “One Armed Economists.” So they couldn’t say, “On the other hand”…

    Be cautious in 2006. Don’t panic but don’t bet the farm. Initiate a contingency planning process. If you don’t need the plan in 2006, so what, sooner or later the economists might get it right and that contingency plan that you have tucked away will become invaluable.

    __________________________________________

    First In A Series On Family Owned Businesses------ In 2006 we will try to cover many of the issues and challenges in “The Howl” that face privately held family owned businesses. Every family owned business faces difficult challenges. Readers are encouraged to e-mail rick@ceostrategist.com with comments, questions and topics for discussion related to the challenges faced by family owned businesses.

    How can you turn the business over to your children without creating chaos--- This is probably the toughest question any business owner that has family working in the business will ever face. However, the answer is simple. The answer is….. It depends. It depends on how well you (the owner) have prepared yourself and your child for this transition. Have you planned this out? Has your successor been trained, developed and prepared for the transition? This is pretty easy if you only have one child in the business and he/she just happens to be the next Jack Welch of wholesale distribution. This child has worked outside the business for someone else for a minimum of five years. They have completed their MBA and they worked their way up in your organization starting in operations or customer service. They don’t walk around with their silver spoon visible and they don’t wear their family title on their sleeve. “Piece of Cake!”

    Let’s face Reality--- That scenario, although it certainly does exist, is the exception and not the rule. In most cases privately held businesses generally have several family members working in the business. When the president has more than one child in the business, things start to get more complicated. Before we dive into that challenge, “How do we select the next President?” let’s review a few statistics.

    • Family business is the driving force behind the US economy providing over 50% of our employment

    • 59% of family owned businesses have only 1 or 2 owners

    • 25% of family owned businesses surveyed in 2004 stated they would seek non family member CEO’s for succession

    • Key areas that family owned businesses seek advice and counsel on include:

    --- Strategic Planning

    --- Organizational Design

    --- Operational Effectiveness

    --- Leadership Development

    --- Succession Issues

    --- Compensation

    --- Sales Effectiveness

    --- Risk Management

    Now, how do you decide on who should be the next President? If you are not one of the lucky few described in the opening scenario and you have multiple family members working in the business, your stress level is already at a high point. First, many if not all family members working in the business have feelings of entitlement to some degree. This is generally true of at least one if not all of the president’s kids. Choosing the next president becomes even more difficult if the children have used their name as a title instead of the actual title of the job function they performed and the position they hold in the company (This is often unintentional and some kids don’t even realize it). This difficulty increases exponentially if none of the kids have demonstrated a high level of competence, respect for all employees, leadership skills that pattern the servant style and at least some promise of potential to fill the president’s shoes.

    Although the majority of parents would prefer that their children take over the business and carry on the family legacy, this is not always the best option available. I know it is difficult for any parent to admit that their child may not possess the skill sets necessary to take over as President of the company. However, that situation actually does exist in many family businesses.

    What are the options if Junior isn’t ready? --- The first two questions to ask yourself are: “Will Junior ever be ready?” “Does Junior have the ability to learn how to become President?”

    As difficult as it is to accept, your answers to these questions alone are not good enough. If you have a Board of Directors, you should solicit their input and recommendations. Hire a Human Resource Consultant to do an assessment of not only Junior but other executives in your organization that may be qualified for the Presidency. Conduct 360 degree reviews to get input from peers and subordinates. Precisely define the Presidents role and responsibilities and match these requirements to Junior’s skill sets. If you don’t have a board, create one before the transition. Include the following action items as part of the transition plan:

    • Create a development transition training program for the new President (This should be designed as an internship)

    • Clearly define the former Presidents role after the transition. Will he remain and come into the office? Will he become Chairman of the Board? What responsibilities will the former President retain?

    • Manage the expectations of other family members. Do not allow family tension to create tension in the business. This could lead to employees taking sides.

    • Use your attorney to cover all legal issues

    • Create a real Board of Directors

    The Family business can be complex--- The family business structure can be complex and confusing. This is especially true when numerous family members work in the business. The business is composed of interdependent relationships between functions and people that depend on the ability to work toward common objectives. A family owned business with multiple family members has twice as many opportunities for mistakes, resentments and complacency. Teamwork is essential and effective communication is critical. It is of paramount importance that employees are recognized as the true reason for success. Family issues must not penetrate the business environment. Holding family business meetings, off site, on a regular basis is highly recommended.

    These meetings should be used to air feelings, check boundaries and clarify roles and responsibilities as they are being played out. The President must keep his finger on the pulse of the company culture and environment. Family members must be challenged as issues arise that are detrimental to the long term success of the company. Some companies create a “Code of Conduct” just for this reason. Regular confidential employee surveys are also a useful tool in this regard. (E-mail rick@ceostrategist.com for a complimentary copy of “A Guide to Leadership Succession in the Family Business”)

    It’s your company, it’s your legacy and when all the cards are played it is still ultimately your decision. Listen to your employees, listen to your executive team, get some outside advice and then ----- trust your instincts as a professional business person. Remember, you can always sell the business or bring in an outsider as President.

    __________________________________________

    Kids and Guns ------ I’m probably going to get a lot of negative feedback about this but so be it. Just prior to sitting down for Thanksgiving dinner I was reading the local newspaper and came across an article titled, “How young is too young to hunt?” The newspaper had a picture of a young boy, 6 years old holding a .223 caliber rifle with a scope. He was all dressed up in camouflage gear. The article talked about this young boy killing his first deer when he was five years old with one shot from his .223 caliber rifle. The boy himself was excited as he talked to the reporter.

    “I shot it right behind the front shoulder. Dropped it right in its tracks,” the boy said. This boy of six stands 4 feet tall and weighs 50 pounds. He’s a good student that earned an award for responsibility in kindergarten that year. KINDERGARTEN!

    But he’d rather be hunting. “I like it,” he said. “Shooting a gun and shooting at the animals and killing them.”

    The article went on to talk about an eight year old girl that made headlines last month by shooting the first black bear of the season. This was in Maryland and there is no minimum age limit for hunting. You have to be sixteen or eighteen in most states to drive a car but you can shoot a .223 caliber rifle with a scope at 5 years old. Now, I have to say that although I am not a hunter, I am not opposed to hunting. I am also not opposed to guns. I own one myself. After all, it’s legal to carry a concealed weapon in Florida (It’s a matter of state pride that we return fire in a drive by!) But, I do shudder when I think about a five or six year old in the woods with a .223 caliber weapon, even if they are with their Father who may be an expert hunter. A .223 caliber rifle can kill someone or something a mile away. Beyond that, how do we determine that the maturity level and the responsibility level of a six year old are such that what is learned about weapons in the woods stays in the woods when that child begins to mature?

    Yes, the federal government spent a lot of money on a study that said, “Guns do not turn children into criminals.” This study concluded the best way to reduce firearm related violence is to buy them a gun and teach them how to use it responsibly. Give me a Break!

    Let’s not forget, guns are unregulated consumer products. In Texas guns are said to kill six children and teenagers every week of every school year. I personally believe that guns and kids are a volatile combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on t

    Programming on a New Platform - The Earth
    Since Google released Google Earth and, more importantly, its Google Map API, there is now a new platform -- the Earth -- on which for developers to write web applications. First, there are the "mashup" products on various web sites, such as those listed on MapBuilder.net.Now there are applications that take the Earth based programming to a new heights and scale that have not been reached before. Claim The Earth (http://www.ClaimTheEarth.com ) was initially developed as one of these games that allow players to stake claims on land like a Monopoly game. The unique thing about this game is that it has such a vast area of land for players to cover (the entire earth), it is currently applying for a Guinness World Record of "a Monopoly like game played by most players". The game organizer intend to have the game last until either 5 billion points are claimed (resemble the population on the real Earth) or 1 / 4 of the earth surface area are claimed. Yet another amazing thing is that such a system is hosted on a couple of 233- MHz Pentium II PCs running Linux systems. It was unthinkable to run such big scale applications without web services or the "mashup" concept.Emergence of the software applications like Claim the Earth signify serious attempts to take Google map into more business oriented application development than just mapping locations, displaying markers for local searches.Creators of Claim the Earth have worked in GPS location based service industries for many years. Having customers to always submit neatly typed addresses for vehicle fleet based services has been one of the biggest headaches in the transportation industry. A customer might type in: "1234 Main ST", "1234 Main Street", "1234 Main Str", "1234 Main", not to mention mistyped words and other more complex scenarios such as "unit 4", "#4", "Apt 4", "Apartment 4", "atten: John Smith", etc. in the address line, which have all been problems to be dealt with by computer systems. Yet, no previous systems have solved these problems well, when factor in problems such as: for instance, "1234 Main Street" could be valid addresses under several zip codes.With the new programming platform -- the Earth -- a customer ordering pizza or parcel delivery / pickup can simply point to the location and order a delivery to (38.897596, -77.036648), the same way they can stake a claim on "Claim The Earth". Of course, no human has to endure the suffering of remember latitude and longitude before making a order, it is all done via G
    uilders said a new survey showed builder optimism fell in November, the largest amount since the September 11th terrorist’s attacks.

    So, is the bubble ready to burst? Many economists seem to thinks so. However, the statistics cited have been cited in the past. The predictions of a bubble burst have been reported in the past. On the other hand, some economists disagree at least partially. David Seiders, chief economist for home builders stated that he believed that sales of both new and existing homes, while still setting records for a fifth consecutive year in 2005, will only see a small 5% decline in 2006. This would represent a very soft landing (5% is not much considering the growth we have experienced over the past five years). Do they really know? Who knows? Maybe that’s why Roosevelt said he would only deal with “One Armed Economists.” So they couldn’t say, “On the other hand”…

    Be cautious in 2006. Don’t panic but don’t bet the farm. Initiate a contingency planning process. If you don’t need the plan in 2006, so what, sooner or later the economists might get it right and that contingency plan that you have tucked away will become invaluable.

    __________________________________________

    First In A Series On Family Owned Businesses------ In 2006 we will try to cover many of the issues and challenges in “The Howl” that face privately held family owned businesses. Every family owned business faces difficult challenges. Readers are encouraged to e-mail rick@ceostrategist.com with comments, questions and topics for discussion related to the challenges faced by family owned businesses.

    How can you turn the business over to your children without creating chaos--- This is probably the toughest question any business owner that has family working in the business will ever face. However, the answer is simple. The answer is….. It depends. It depends on how well you (the owner) have prepared yourself and your child for this transition. Have you planned this out? Has your successor been trained, developed and prepared for the transition? This is pretty easy if you only have one child in the business and he/she just happens to be the next Jack Welch of wholesale distribution. This child has worked outside the business for someone else for a minimum of five years. They have completed their MBA and they worked their way up in your organization starting in operations or customer service. They don’t walk around with their silver spoon visible and they don’t wear their family title on their sleeve. “Piece of Cake!”

    Let’s face Reality--- That scenario, although it certainly does exist, is the exception and not the rule. In most cases privately held businesses generally have several family members working in the business. When the president has more than one child in the business, things start to get more complicated. Before we dive into that challenge, “How do we select the next President?” let’s review a few statistics.

    • Family business is the driving force behind the US economy providing over 50% of our employment

    • 59% of family owned businesses have only 1 or 2 owners

    • 25% of family owned businesses surveyed in 2004 stated they would seek non family member CEO’s for succession

    • Key areas that family owned businesses seek advice and counsel on include:

    --- Strategic Planning

    --- Organizational Design

    --- Operational Effectiveness

    --- Leadership Development

    --- Succession Issues

    --- Compensation

    --- Sales Effectiveness

    --- Risk Management

    Now, how do you decide on who should be the next President? If you are not one of the lucky few described in the opening scenario and you have multiple family members working in the business, your stress level is already at a high point. First, many if not all family members working in the business have feelings of entitlement to some degree. This is generally true of at least one if not all of the president’s kids. Choosing the next president becomes even more difficult if the children have used their name as a title instead of the actual title of the job function they performed and the position they hold in the company (This is often unintentional and some kids don’t even realize it). This difficulty increases exponentially if none of the kids have demonstrated a high level of competence, respect for all employees, leadership skills that pattern the servant style and at least some promise of potential to fill the president’s shoes.

    Although the majority of parents would prefer that their children take over the business and carry on the family legacy, this is not always the best option available. I know it is difficult for any parent to admit that their child may not possess the skill sets necessary to take over as President of the company. However, that situation actually does exist in many family businesses.

    What are the options if Junior isn’t ready? --- The first two questions to ask yourself are: “Will Junior ever be ready?” “Does Junior have the ability to learn how to become President?”

    As difficult as it is to accept, your answers to these questions alone are not good enough. If you have a Board of Directors, you should solicit their input and recommendations. Hire a Human Resource Consultant to do an assessment of not only Junior but other executives in your organization that may be qualified for the Presidency. Conduct 360 degree reviews to get input from peers and subordinates. Precisely define the Presidents role and responsibilities and match these requirements to Junior’s skill sets. If you don’t have a board, create one before the transition. Include the following action items as part of the transition plan:

    • Create a development transition training program for the new President (This should be designed as an internship)

    • Clearly define the former Presidents role after the transition. Will he remain and come into the office? Will he become Chairman of the Board? What responsibilities will the former President retain?

    • Manage the expectations of other family members. Do not allow family tension to create tension in the business. This could lead to employees taking sides.

    • Use your attorney to cover all legal issues

    • Create a real Board of Directors

    The Family business can be complex--- The family business structure can be complex and confusing. This is especially true when numerous family members work in the business. The business is composed of interdependent relationships between functions and people that depend on the ability to work toward common objectives. A family owned business with multiple family members has twice as many opportunities for mistakes, resentments and complacency. Teamwork is essential and effective communication is critical. It is of paramount importance that employees are recognized as the true reason for success. Family issues must not penetrate the business environment. Holding family business meetings, off site, on a regular basis is highly recommended.

    These meetings should be used to air feelings, check boundaries and clarify roles and responsibilities as they are being played out. The President must keep his finger on the pulse of the company culture and environment. Family members must be challenged as issues arise that are detrimental to the long term success of the company. Some companies create a “Code of Conduct” just for this reason. Regular confidential employee surveys are also a useful tool in this regard. (E-mail rick@ceostrategist.com for a complimentary copy of “A Guide to Leadership Succession in the Family Business”)

    It’s your company, it’s your legacy and when all the cards are played it is still ultimately your decision. Listen to your employees, listen to your executive team, get some outside advice and then ----- trust your instincts as a professional business person. Remember, you can always sell the business or bring in an outsider as President.

    __________________________________________

    Kids and Guns ------ I’m probably going to get a lot of negative feedback about this but so be it. Just prior to sitting down for Thanksgiving dinner I was reading the local newspaper and came across an article titled, “How young is too young to hunt?” The newspaper had a picture of a young boy, 6 years old holding a .223 caliber rifle with a scope. He was all dressed up in camouflage gear. The article talked about this young boy killing his first deer when he was five years old with one shot from his .223 caliber rifle. The boy himself was excited as he talked to the reporter.

    “I shot it right behind the front shoulder. Dropped it right in its tracks,” the boy said. This boy of six stands 4 feet tall and weighs 50 pounds. He’s a good student that earned an award for responsibility in kindergarten that year. KINDERGARTEN!

    But he’d rather be hunting. “I like it,” he said. “Shooting a gun and shooting at the animals and killing them.”

    The article went on to talk about an eight year old girl that made headlines last month by shooting the first black bear of the season. This was in Maryland and there is no minimum age limit for hunting. You have to be sixteen or eighteen in most states to drive a car but you can shoot a .223 caliber rifle with a scope at 5 years old. Now, I have to say that although I am not a hunter, I am not opposed to hunting. I am also not opposed to guns. I own one myself. After all, it’s legal to carry a concealed weapon in Florida (It’s a matter of state pride that we return fire in a drive by!) But, I do shudder when I think about a five or six year old in the woods with a .223 caliber weapon, even if they are with their Father who may be an expert hunter. A .223 caliber rifle can kill someone or something a mile away. Beyond that, how do we determine that the maturity level and the responsibility level of a six year old are such that what is learned about weapons in the woods stays in the woods when that child begins to mature?

    Yes, the federal government spent a lot of money on a study that said, “Guns do not turn children into criminals.” This study concluded the best way to reduce firearm related violence is to buy them a gun and teach them how to use it responsibly. Give me a Break!

    Let’s not forget, guns are unregulated consumer products. In Texas guns are said to kill six children and teenagers every week of every school year. I personally believe that guns and kids are a volatile combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on

    Babysitting or Business
    First up let me state categorically that home based child care is meaningful and valuable work, mostly undertaken by people with a commitment to meeting the needs of children. Many make a lifelong commitment to providing this service and do not intend to change career directions. However, it doesn’t hurt to be prepared…Internationally, there is a huge “home-based” child care industry, with features that make it quite unique in the world of work. For example, home based care is:· essential in order to keep the wheels of industry turning· grossly undervalued by the community in general (including many of the users of this service!)· often greatly undervalued by those providing the service (e.g. “I just look after kids during the day”)· typically a self-employed and very underpaid venture· subject to varying degrees of regulation, if regulated at allValue what you doHaving worked extensively in the area of children’s services I have come to realise that even staff working in commercial or government-funded child care facilities can underestimate the importance of their contribution to the wellbeing of families and the needs of industry. How much harder then, to maintain a realistic perspective when your work takes place in your own home, unseen and unheralded by society at large! Reframe negative or self-deprecating perceptions about being the provider of child care - recognise that you have undertaken a professional responsibility.For many carers there comes a point in time where they want to take a different direction in their work lives. However, they may feel that they have few skills to offer a prospective employer after years of working “out of sight: out of mind”. Consequently, they limit their own opportunities either by not making the attempt to establish a new direction, or by underselling themselves to prospective employers.Planning what you doIn reality this is no more than a state of mind, or attitude about oneself. Prevention of course is better than the cure, and a properly planned strategy will help you to maintain a positive and realistic outlook, as well as being a great investment in your future.Plan your home based child care as a BUSINESS. If this sounds cold-hearted, think again. After all, a successful business is as much about quality as it is about income. No business has a viable future without both of these factors. Identify the main functions involved in caring for chi
    Compensation

    --- Sales Effectiveness

    --- Risk Management

    Now, how do you decide on who should be the next President? If you are not one of the lucky few described in the opening scenario and you have multiple family members working in the business, your stress level is already at a high point. First, many if not all family members working in the business have feelings of entitlement to some degree. This is generally true of at least one if not all of the president’s kids. Choosing the next president becomes even more difficult if the children have used their name as a title instead of the actual title of the job function they performed and the position they hold in the company (This is often unintentional and some kids don’t even realize it). This difficulty increases exponentially if none of the kids have demonstrated a high level of competence, respect for all employees, leadership skills that pattern the servant style and at least some promise of potential to fill the president’s shoes.

    Although the majority of parents would prefer that their children take over the business and carry on the family legacy, this is not always the best option available. I know it is difficult for any parent to admit that their child may not possess the skill sets necessary to take over as President of the company. However, that situation actually does exist in many family businesses.

    What are the options if Junior isn’t ready? --- The first two questions to ask yourself are: “Will Junior ever be ready?” “Does Junior have the ability to learn how to become President?”

    As difficult as it is to accept, your answers to these questions alone are not good enough. If you have a Board of Directors, you should solicit their input and recommendations. Hire a Human Resource Consultant to do an assessment of not only Junior but other executives in your organization that may be qualified for the Presidency. Conduct 360 degree reviews to get input from peers and subordinates. Precisely define the Presidents role and responsibilities and match these requirements to Junior’s skill sets. If you don’t have a board, create one before the transition. Include the following action items as part of the transition plan:

    • Create a development transition training program for the new President (This should be designed as an internship)

    • Clearly define the former Presidents role after the transition. Will he remain and come into the office? Will he become Chairman of the Board? What responsibilities will the former President retain?

    • Manage the expectations of other family members. Do not allow family tension to create tension in the business. This could lead to employees taking sides.

    • Use your attorney to cover all legal issues

    • Create a real Board of Directors

    The Family business can be complex--- The family business structure can be complex and confusing. This is especially true when numerous family members work in the business. The business is composed of interdependent relationships between functions and people that depend on the ability to work toward common objectives. A family owned business with multiple family members has twice as many opportunities for mistakes, resentments and complacency. Teamwork is essential and effective communication is critical. It is of paramount importance that employees are recognized as the true reason for success. Family issues must not penetrate the business environment. Holding family business meetings, off site, on a regular basis is highly recommended.

    These meetings should be used to air feelings, check boundaries and clarify roles and responsibilities as they are being played out. The President must keep his finger on the pulse of the company culture and environment. Family members must be challenged as issues arise that are detrimental to the long term success of the company. Some companies create a “Code of Conduct” just for this reason. Regular confidential employee surveys are also a useful tool in this regard. (E-mail rick@ceostrategist.com for a complimentary copy of “A Guide to Leadership Succession in the Family Business”)

    It’s your company, it’s your legacy and when all the cards are played it is still ultimately your decision. Listen to your employees, listen to your executive team, get some outside advice and then ----- trust your instincts as a professional business person. Remember, you can always sell the business or bring in an outsider as President.

    __________________________________________

    Kids and Guns ------ I’m probably going to get a lot of negative feedback about this but so be it. Just prior to sitting down for Thanksgiving dinner I was reading the local newspaper and came across an article titled, “How young is too young to hunt?” The newspaper had a picture of a young boy, 6 years old holding a .223 caliber rifle with a scope. He was all dressed up in camouflage gear. The article talked about this young boy killing his first deer when he was five years old with one shot from his .223 caliber rifle. The boy himself was excited as he talked to the reporter.

    “I shot it right behind the front shoulder. Dropped it right in its tracks,” the boy said. This boy of six stands 4 feet tall and weighs 50 pounds. He’s a good student that earned an award for responsibility in kindergarten that year. KINDERGARTEN!

    But he’d rather be hunting. “I like it,” he said. “Shooting a gun and shooting at the animals and killing them.”

    The article went on to talk about an eight year old girl that made headlines last month by shooting the first black bear of the season. This was in Maryland and there is no minimum age limit for hunting. You have to be sixteen or eighteen in most states to drive a car but you can shoot a .223 caliber rifle with a scope at 5 years old. Now, I have to say that although I am not a hunter, I am not opposed to hunting. I am also not opposed to guns. I own one myself. After all, it’s legal to carry a concealed weapon in Florida (It’s a matter of state pride that we return fire in a drive by!) But, I do shudder when I think about a five or six year old in the woods with a .223 caliber weapon, even if they are with their Father who may be an expert hunter. A .223 caliber rifle can kill someone or something a mile away. Beyond that, how do we determine that the maturity level and the responsibility level of a six year old are such that what is learned about weapons in the woods stays in the woods when that child begins to mature?

    Yes, the federal government spent a lot of money on a study that said, “Guns do not turn children into criminals.” This study concluded the best way to reduce firearm related violence is to buy them a gun and teach them how to use it responsibly. Give me a Break!

    Let’s not forget, guns are unregulated consumer products. In Texas guns are said to kill six children and teenagers every week of every school year. I personally believe that guns and kids are a volatile combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on

    Still More Problem-Solving Success Tips
    he ability to solve complicated problems quickly is more important than ever in today’s tough economy. Here's another set of tips and reminders to help you solve messy problems quickly and easily.** Identify and fix the right root causes.Complicated problems have multiple root causes, probably more than you can fix in a reasonable amount of time. Don’t waste time or money on causes that are either insignificant in impact or only peripheral causes of the problem you’re trying to fix.** Choose solutions that are effective—and implement the solution completely.Identifying the right root causes is necessary, but unless you then implement a solution, you still have a problem. Double-check to be sure your solution plan really will eliminate the causes you’ve identified, and then execute the plan. It’s easy to get distracted by other projects once you get to the implementation phase and never finish.** Reward prevention. Although it’s generally understood that it costs more to deal with crises than to prevent them, many companies do not recognize and reward those who push past the symptoms to the root causes, preventing future occurrences. If you want to focus on prevention, be sure to reward those who do it successfully.** Have the courage to say “no” when appropriate. If you believe the problem can’t be solved in the time-frame allowed or with the resources available, your best option is to say so right away. Accepting an assignment that you believe is impossible is setting yourself up for failure. Do, however, choose your strategy for how you refuse to take on the project: gather evidence, explain what it will take to accomplish the desired results, etc.** Meet your commitments. Do what you promise and don’t promise what you can’t deliver. Meeting commitments strengthens relationships and builds trust. You need both to solve messy problems. If the situation changes and you do have to change a commitment, let everyone know as soon right away so they can make appropriate changes to their own plans.copyright 2005. Jeanne Sawyer. All Rights Reserved.
    ings, off site, on a regular basis is highly recommended.

    These meetings should be used to air feelings, check boundaries and clarify roles and responsibilities as they are being played out. The President must keep his finger on the pulse of the company culture and environment. Family members must be challenged as issues arise that are detrimental to the long term success of the company. Some companies create a “Code of Conduct” just for this reason. Regular confidential employee surveys are also a useful tool in this regard. (E-mail rick@ceostrategist.com for a complimentary copy of “A Guide to Leadership Succession in the Family Business”)

    It’s your company, it’s your legacy and when all the cards are played it is still ultimately your decision. Listen to your employees, listen to your executive team, get some outside advice and then ----- trust your instincts as a professional business person. Remember, you can always sell the business or bring in an outsider as President.

    __________________________________________

    Kids and Guns ------ I’m probably going to get a lot of negative feedback about this but so be it. Just prior to sitting down for Thanksgiving dinner I was reading the local newspaper and came across an article titled, “How young is too young to hunt?” The newspaper had a picture of a young boy, 6 years old holding a .223 caliber rifle with a scope. He was all dressed up in camouflage gear. The article talked about this young boy killing his first deer when he was five years old with one shot from his .223 caliber rifle. The boy himself was excited as he talked to the reporter.

    “I shot it right behind the front shoulder. Dropped it right in its tracks,” the boy said. This boy of six stands 4 feet tall and weighs 50 pounds. He’s a good student that earned an award for responsibility in kindergarten that year. KINDERGARTEN!

    But he’d rather be hunting. “I like it,” he said. “Shooting a gun and shooting at the animals and killing them.”

    The article went on to talk about an eight year old girl that made headlines last month by shooting the first black bear of the season. This was in Maryland and there is no minimum age limit for hunting. You have to be sixteen or eighteen in most states to drive a car but you can shoot a .223 caliber rifle with a scope at 5 years old. Now, I have to say that although I am not a hunter, I am not opposed to hunting. I am also not opposed to guns. I own one myself. After all, it’s legal to carry a concealed weapon in Florida (It’s a matter of state pride that we return fire in a drive by!) But, I do shudder when I think about a five or six year old in the woods with a .223 caliber weapon, even if they are with their Father who may be an expert hunter. A .223 caliber rifle can kill someone or something a mile away. Beyond that, how do we determine that the maturity level and the responsibility level of a six year old are such that what is learned about weapons in the woods stays in the woods when that child begins to mature?

    Yes, the federal government spent a lot of money on a study that said, “Guns do not turn children into criminals.” This study concluded the best way to reduce firearm related violence is to buy them a gun and teach them how to use it responsibly. Give me a Break!

    Let’s not forget, guns are unregulated consumer products. In Texas guns are said to kill six children and teenagers every week of every school year. I personally believe that guns and kids are a volatile combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on

    Secrets to Securing an Overseas Teaching Position
    In less than a day you can take advantage of the staggering overseas teaching opportunities.This is the single most important letter you’ll ever read…Here’s Why:Now for the first time ever you’ll be able to navigate the vast overseas teaching market with ease.I hope this e-course will fulfill your teaching dreams!I will be short and get to the point.So let’s take a sneak preview of some of the short and easy tips you can look forward to receiving.Today’s Tip“How to find and choose the right school for you?”Every English language school swears they are the best. Every school site you visit online has one main purpose: to recruit a foreign teacher at low cost.Most English language schools promise high salaries and flexible work schedules. However, the reality is that everything is subject to chance once you arrive at the school.So, how do you find and choose the right school?Here’re some pointers to note if you’ve not built your own list:1. Write down all the reasons why you want to teach overseas. 2. Make a list of all the countries you would like to visit. 3. Identify how teacher relates to your career, short-term and long-term goals. 4. Determine what is most important: salary, flexibility, experience or career building. 5. Make a list of the top 5 to 10 schools you are considering lending your expertise. 6. Make a list of the pros and cons of each school you have selected. 7. Apply to a select few and tell them exactly why you have chosen them from a vast crowd. 8. Now that you have made a good decision, your next step is negotiation.That’s the end for today’s great tip…
    e combination. Between 1996 and 2000, 1,541 children died in Texas from gun violence and for every child that died, four others went to the emergency room for gun related injury. Six out of ten child suicides are completed using guns. And this is just in Texas.

    To close my RANT and OUTRAGE about a five year old with a .223 caliber rifle, I want to site a project called the “Lion & Lamb Links”. This was a study that asked the question, “What do you think your pre-schooler would do if he or she found a real gun---- after repeatedly warned NOT to touch a gun.” The results of this project are shocking.

    First a police officer was brought into a class of 60 children. His message was clear and precise. “Don’t touch guns --- they are deadly and dangerous. If you see a gun, leave the area. Tell an adult.” The children were asked to repeat his words and they could answer his questions. They were later left alone with disarmed guns and the majority of the children picked them up and shot everything in sight. This was reported by Hardy in a NY Times editorial.

    The second study with a different group of children lasted five days. The children were instructed on how to make good choices, how to resist peer pressure and how to distinguish toys from dangerous objects, guns. The results were the same. When left alone the children began playing with the guns just as group one did. Most of the six year olds could tell the difference between the toy guns and the real guns but they played with them anyway.

    Ask yourself, would your kid play with a gun, even if you trained him in the woods to hunt? Does your six year old have the maturity to handle the knowledge about something as deadly as a gun?

    I apologize in advance to my gun distributor friends. But I’ve got to say, I would be awful nervous hunting in the woods knowing there were 5, 6, 7 & 8 year olds in those woods with loaded rifles. In fact, you won’t catch me near the woods during hunting season.

    _______________________________________________________________

    15 Revealing Questions To Ask A New Sales Candidate

    1. Tell me about why you want to succeed at sales.

    2. Where does your sales passion come from?

    3. What is the last sales book you read?

    4. Tell me about the last book you've read on creativity.

    5. Tell me about the biggest sale you ever made.

    6. What was the biggest reason you got it?

    7. Tell me about the biggest sale you lost.

    8. What do you say when a prospect says, "I want to think it over"?

    9. What do you say when a prospect says, "I'm satisfied with my present supplier"?

    10. What do you say when a prospect says, "Your price is too high"?

    11. How often do you listen to or read personal development information?

    12. When did you attend your last seminar?

    13. How do you improve your presentation skills?

    14. What is your most creative approach to follow-up?

    15. Give me your 30-second personal commercial. Your elevator speech.

    These are just a few examples to get you started in the interview.

    __________________________________________

    Client Corner

    Rick

    I just turned 70 years old. I am ready to turn over the reigns of my company to one of my three sons. I own a ____parts distributor with revenues that should exceed $48 million by year end 2005. All three have worked in the business for the past 15 years. I don’t want to sell and I really want one of my sons to carry on the family legacy. My problem --- I don’t know which son to hand the Presidency to. I hired a consultant to do an assessment to help me make a decision. The consultants, after doing a battery of tests and interviews determined that my current Vice President of sales is the only internal candidate that is qualified to take over as President. This gentleman has been with me for 25 years, he’s a great guy, and I have no doubt that he can do the job but he is not one of my sons. To complicate matters even more, the son that I was leaning towards handing the Presidency to got the worst rating of anybody on the 360 degree review. In fact, the consultant privately advised me that I should consider getting this son out of the business before my transition into retirement. They also advised that one of my two remaining sons may be able to step it up and take over the reins in three to five years. He is 45 years old now. I can’t wait that long to retire. What do you recommend?

    George ------ Mid West

    Dear George:

    You are facing quite a dilemma. Obviously, the easy answer is to sell the business. However, I take it from the passion in your memo that you will not consider that option. At 45 years old your son should be ready to take over as president now. If he is not ready now, chances are not great that he will be ready in 3 to 5 years. You haven’t done a very good job as his coach and mentor. That being said, if you are adamant about one of your sons taking over the business you might want to consider this scenario. Appoint your VP of sales as your successor with the understanding that one of his primary responsibilities is to develop your son to take over the company in three years. Make sure that you are generous to this VP in constructing a contract that makes him well if something happens to you and your sons decide to throw him off the bus. If your son doesn’t develop enough to really run the company in three years, you might consider leaving your former VP of sales in the role of President and appoint your son CEO. He could be the outside face for the company, carryon the family name but have your President run the business on a day to day basis. This assumes that your son is willing to play that role and supports the President in his day to day role. It is not the ideal solution but it is an option that can be considered. However, be very cautious in determining what your sons are willing to accept and how they will react. A family legacy means nothing if the business goes down the tubes due to internal strife caused by intolerable family issues. This is a short answer that requires a lot more discussion.

    Good Luck and let me know how things progress.

    Rick

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