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Add You - On Saturn's Ice Moons with HR People
Fire Your Analyst (Part I) aw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the fA recent scientific study (Craigie M, Loader B, Burrows R, Muncer S. Reliability of Health Information on the Internet: An Examination of Experts' Ratings. Journal of Medical Internet Research. 2002 Jan-Mar;4(1):e2) measured how consistent are experts when analyzing qualitative data. The data included the text from 18 threads (series of connected messages) posted on a message board by individuals suffering from a chronic disease. Each thread consisted of a start message, or question, and a number of responses, or answers. The experts processing the data were five doctors who worked together in the same specialist unit, and who had at least five years experience in treating the chosen disease. To process the data, the doctors devised the following two sca The Executive Resume - Moving Beyond Accomplishments Arguably, for the past 10 years, Human Resources has been the weakest of all business functions. It was not always this way. Back in the late 50's and through the 60's, the function evolved from "Industrial Relations" to "Personnel," reflecting an ever-so subtle shift in focus from Labor Relations to a more general overall activity. Up until that time, Labor Relations had been the functional straw that stirred the drink, for it was an activity that impacted the bottom line in a measurable manner. This pretty much continued through the mid-70's, but as union membership declined and high technology came into its explosive fore, the need for those experienced in the hard knock activities of collective bargaining was not as critical. When President Reagan called the Air Controller's bluff during his first year in office, this signaled an end to meaningful union growth in the private sector. Corporate negotiators went on the offensive and did a number on unions from which they have never recovered. Of course, in so doing, the negotiators subconsciously did a number on themselves, for they worked their way right out of being needed.There is a major difference between conventional resumes and executive resumes. Accomplishments are usually the center point of a conventional resume (i.e., indicating how much money was saved, how sales increased, what processes were proposed, planned, initiated, implemented, or streamlined). The executive resume, on the other hand, has more than one focus. It alludes to the executive's ability to drive profits (accomplishments) and the capacity to lead (that is, to blend various "soft" skills) an organization.Successes are easier to hone in on. The result is clear, often quantifiable. After all, either you penetrated a market or you didn't, or either you were a top-performer or you weren't. It is harder to capture emotional competencies on pap Indeed, companies like Texas Instruments, Xerox and IBM saw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the fu Is the Customer Really King? a more general overall activity. Up until that time, Labor Relations had been the functional straw that stirred the drink, for it was an activity that impacted the bottom line in a measurable manner. This pretty much continued through the mid-70's, but as union membership declined and high technology came into its explosive fore, the need for those experienced in the hard knock activities of collective bargaining was not as critical. When President Reagan called the Air Controller's bluff during his first year in office, this signaled an end to meaningful union growth in the private sector. Corporate negotiators went on the offensive and did a number on unions from which they have never recovered. Of course, in so doing, the negotiators subconsciously did a number on themselves, for they worked their way right out of being needed.We often hear ‘the customer is king’. I don’t believe it.First, many customers do not behave like kings. Some act more like ruffians than royalty. You might want to disregard this kind of customer altogether. But it’s tough to disregard a king.Second, in certain cultures, the king was revered but also feared. Hardly the best metaphor to bring closeness between your customers and your staff.Third, the idea of a king implies that everyone else is not. I don’t see the benefit of putting your customers on a throne if it means you and your team must live below them.Perhaps it makes more sense to say ‘the service provider is king’. I mean this in the most responsible way.A benevolent king once traveled his realm in the disgui Indeed, companies like Texas Instruments, Xerox and IBM saw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the f The Career Athlete: What It Takes to Manage Your Career came into its explosive fore, the need for those experienced in the hard knock activities of collective bargaining was not as critical. When President Reagan called the Air Controller's bluff during his first year in office, this signaled an end to meaningful union growth in the private sector. Corporate negotiators went on the offensive and did a number on unions from which they have never recovered. Of course, in so doing, the negotiators subconsciously did a number on themselves, for they worked their way right out of being needed.Managing your career, just like managing your life, requires preparation and ensuring that your time is directed meaningfully. Don't wait and see; make things happen. Just like athletes who prepare for the "big game” or a marathon, designing your career requires goals, planning, work, and above all, commitment. Think of yourself as a Career Athlete.Being a Career Athlete requires awareness and action. Athletes are aware of their gifts, talents and abilities. They then focus their training on sharpening these skills with the goal of being the best they can be in their chosen area of expertise. Designing your career is no different. What are your gifts? What do you care about more than anything else? What work would allow you to connect to this purp Indeed, companies like Texas Instruments, Xerox and IBM saw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the f What is Absolutely the Best Day to go on a Job Interview? ate negotiators went on the offensive and did a number on unions from which they have never recovered. Of course, in so doing, the negotiators subconsciously did a number on themselves, for they worked their way right out of being needed.First of all, to fully understand and appreciate the answer, a couple of givens must be taken into account. What I believe to be the most important item for dealing with an interview successfully is, your attitude. Your attitude determines the outcome of every interview. The core competencies must be there in order for you to get the interview in the first place but, your attitude during the interview will be what ultimately gets you accepted or rejected for the position. If it was as simple as, "I can do the job", there would be no need for an interview in the first place - the employer would just hire based upon the resume.Now that we have determined that attitude will determine the success of the interview, lets more deeply understand the Indeed, companies like Texas Instruments, Xerox and IBM saw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the f How Do You Market Two Businesses? aw a need for those who could focus on a positive or more "pro-employee" direction. Some called them "union busters" but this was more union propaganda than it was fact. Then, as the Organizational Development activity found its way at companies like Digital Equipment, Lincoln Electric, and TRW, the function began an evolution toward a far more generic effort. Generalists replaced specialists. Labor Relations no longer was the big kid on the block. Sub-activities like Quality of Work Life (QWL) and Higher Performance work teams began to take shape (one could make a case that this later actually evolved from Industrial Engineering and the time and motion studies of the late 40's and the 50's). A required corporate focus on quality influenced these activities as well.Because I do a lot of networking with very small business owners, I meet a lot of dual business owners. These are people, usually women, who own two businesses (or more).As a solopreneur, your resources are limited – that is, time and mo'ney. Managing and marketing one business is already a full-time job, so if your two businesses don't share the same target market, you may struggle – a lot.Sharing the same target market allows you to refer business to yourself, and if your two products/services are related, this is smoother. For example, if you are involved with two different MLMs whose products are both wellness related, you can easily market both to the same people. Or, if you have a service business and also sell products that go ha As this functional evolution continued, OD people abounded. They facilitated, mediated, worked issues of change management, helped to design more efficient organizations, and made a strong functional name for themselves. Meanwhile, training, except for executive development, was somehow absorbed into something called development, and the stage was now set for a functional name change. Personnel, which used to be called Industrial Relations and sometimes Employment, would now be called Human Resources. It still is. No one is quite certain, but this seemed to have occurred in the mid-80's, and by 1990, "Personnel" had become history. Employers in the 90's faced new and far more difficult challenges. Continual chang
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