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Add You - Management Consultancy Interviews - Planning To Succeed
Radical Thinking
When was the last time you thought about taking your business to new and heady heights, but didn’t actually get any further? Don’t worry, you are not alone.There’s plenty of business owners out there who let their brains stand in the way of fundamental changes in their business. We either think that we can’t do it, or we don’t know how to do it. Sound familiar?If you want to do more than grow incrementally then you need to get into some radical thinking. It’s pretty easy to set a goal of selling 10% more, or getting 5 more customers. This is what I call an incremental target (meaning….just a little bit more than last time). This is better than not having any targets, but it does tend to leave you well inside your comfort zone.Let’s talk about radical targets.To achi
ates go wrong in interviWhen was the last time you thought about taking your business to new and heady heights, but didn’t actually get any further? Don’t worry, you are not alone.There’s plenty of business owners out there who let their brains stand in the way of fundamental changes in their business. We either think that we can’t do it, or we don’t know how to do it. Sound familiar?If you want to do more than grow incrementally then you need to get into some radical thinking. It’s pretty easy to set a goal of selling 10% more, or getting 5 more customers. This is what I call an incremental target (meaning….just a little bit more than last time). This is better than not having any targets, but it does tend to leave you well inside your comfort zone.Let’s talk about radical targets.To achi
When You Care the Least - You Do The Best
Let’s say you’re on a sales call.And in the back of your mind, you don’t care. Which is not to say you’re apathetic. It’s just that you’re relaxed. With yourself. With your product. With your prospect. So, you “don’t care” insofar as you’re not negatively affected by the thought of failure.If I don’t make the sale, no biggie, you think. You do the best you can, be yourself, and if you close the deal, great. If not, it’s cool. Onto the next prospect!So, what often happens?That’s right. You make the sale.Because when you care the least, you do the best.Now let’s say you walk into a bar.And in the back of your mind, you don’t care.Which is not to say you’re being cold. You’re just looking to have
The following article arose from discussions between Mindbench and its clients about where candidates go wrong in intervieLet’s say you’re on a sales call.And in the back of your mind, you don’t care. Which is not to say you’re apathetic. It’s just that you’re relaxed. With yourself. With your product. With your prospect. So, you “don’t care” insofar as you’re not negatively affected by the thought of failure.If I don’t make the sale, no biggie, you think. You do the best you can, be yourself, and if you close the deal, great. If not, it’s cool. Onto the next prospect!So, what often happens?That’s right. You make the sale.Because when you care the least, you do the best.Now let’s say you walk into a bar.And in the back of your mind, you don’t care.Which is not to say you’re being cold. You’re just looking to have
Why Should We Hire You?
This is one of those broad questions that can take you down the wrong road unless you have done some thinking about what to say ahead of time. This question deals with your ability to sell yourself. Think of yourself as the product. Why should the customer buy?Answers that WON'T WORK -'Because I need a job.' -- This answer is about YOU -- 'they' want to know what you can do for 'them.''I am a hard worker.' -- This is a really trite answer -- almost anyone can say he or she is a hard worker.'I saw your ad and could do the job.' -- This answers lacks passion and purpose.STRONGER ANSWERS that would get the interviewer's attention --'Because I have three years experience working with customers in a very similar environment.''Because I have what i
ose from discussions between Mindbench and its clients about where candidates go wrong in interviThis is one of those broad questions that can take you down the wrong road unless you have done some thinking about what to say ahead of time. This question deals with your ability to sell yourself. Think of yourself as the product. Why should the customer buy?Answers that WON'T WORK -'Because I need a job.' -- This answer is about YOU -- 'they' want to know what you can do for 'them.''I am a hard worker.' -- This is a really trite answer -- almost anyone can say he or she is a hard worker.'I saw your ad and could do the job.' -- This answers lacks passion and purpose.STRONGER ANSWERS that would get the interviewer's attention --'Because I have three years experience working with customers in a very similar environment.''Because I have what i
Selling Your Business Note For The Most Money You Can Get For It
Selling your business note for a lump sum is a viable option if you need fast money from your business. For most note holders, the game plan is simple: sell the company and then get paid monthly until it is paid off. It is a stable scheme, but some people cannot wait the entire term to receive their money. If you are one of them, why not cash in your business note instead? Here’s how to go about it.Normally, you sell your note a professional called a note buyer, whose job is to evaluate your note and put a cash value on it. Each business is assessed differently, but some general conditions apply when you’re selling your business note, such as your business experience and FICO credit score. Most buyers also require down payments, and prefer notes that are in first position and fully amor
ween Mindbench and its clients about where candidates go wrong in interviSelling your business note for a lump sum is a viable option if you need fast money from your business. For most note holders, the game plan is simple: sell the company and then get paid monthly until it is paid off. It is a stable scheme, but some people cannot wait the entire term to receive their money. If you are one of them, why not cash in your business note instead? Here’s how to go about it.Normally, you sell your note a professional called a note buyer, whose job is to evaluate your note and put a cash value on it. Each business is assessed differently, but some general conditions apply when you’re selling your business note, such as your business experience and FICO credit score. Most buyers also require down payments, and prefer notes that are in first position and fully amor
Customer Service for Dumb Dumbs
Customer Service is not as simple as students may surmise. But that does not mean that any business cannot at least improve upon their customer service. I suppose there is a book called; Customer Service for Dummies. And if you want to improve your customer service skills and you think you are a dumb dumb then let me offer a few tips on things you can do to make your current customer service even better.1.) Talk to your customers ask them what they like or do not like. Ask them how you can improve. After all your customers know what they want in good customer service so why not ask them?2.) Implement a Secret Shopper program and have a friend or acquaintance be a pretend shopper and then have them assess your business when you are not there and fill out a questionnaire.
ients about where candidates go wrong in interviCustomer Service is not as simple as students may surmise. But that does not mean that any business cannot at least improve upon their customer service. I suppose there is a book called; Customer Service for Dummies. And if you want to improve your customer service skills and you think you are a dumb dumb then let me offer a few tips on things you can do to make your current customer service even better.1.) Talk to your customers ask them what they like or do not like. Ask them how you can improve. After all your customers know what they want in good customer service so why not ask them?2.) Implement a Secret Shopper program and have a friend or acquaintance be a pretend shopper and then have them assess your business when you are not there and fill out a questionnaire.
People Who Love What They Do
We all know them. Perhaps you are one (I am!). What makes people love what they do and others hate it? Why are some seemingly lucky enough to get up and do what they love each and every day; while others struggle to get out of bed and count the seconds until they can go home?Have you ever had a job that you hated, while a coworker loved the same job? Come on, be honest. Maybe you are in that situation now. I’ve been there. Did they look at you like you were crazy when you admitted that you didn’t, in fact, share their passion? There’s just no way explaining to these people why you feel the way you do, they’ll never understand. They love it too much. And a tiny part of you hates them for it.People who love their jobs have this unstoppable passion, and just can’t imagine
ates go wrong in interviews. This prompted us to carry out a qualitative survey with clients, candidates, HR personnel and
We all know them. Perhaps you are one (I am!). What makes people love what they do and others hate it? Why are some seemingly lucky enough to get up and do what they love each and every day; while others struggle to get out of bed and count the seconds until they can go home?Have you ever had a job that you hated, while a coworker loved the same job? Come on, be honest. Maybe you are in that situation now. I’ve been there. Did they look at you like you were crazy when you admitted that you didn’t, in fact, share their passion? There’s just no way explaining to these people why you feel the way you do, they’ll never understand. They love it too much. And a tiny part of you hates them for it.People who love their jobs have this unstoppable passion, and just can’t imagine
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