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Add You - Five Things Your Employees Are Afraid to Tell You
As the warm months of summer approach and the schools break for summer vacation, young people hit the streets in search of a summer job. Some seek full time employment while others seek part time, but no matter what type of job they are seeking, one thing remains constant - they all want that pay check
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks y
There are so many creative people in this world, and if you happen to be one of them you just might be suited for a lucrative career as a fundraising professional. Fundraising is a big money business both in the corporate world and private sector. Creativity is one of the key ingredients to success in
Though you may know what to do, most people would rather be directed. When giving instructions:
1. Start by summarizing the project in a sentence or two
2. Be specific as to what things should look like when completed
3. Give the due date and how often you want updates
4. Instruct the employee on what to do if something goes wrong
5. Express your confidence that they will do a good job and get their buy-in.
Profit risks: Poor Quality, late delivery, and higher level people will be forced to clean-up. There is wasted time correcting errors or miscommunication.
“When You Give Us Detailed Praise, We Understand it, Remember it and Work Harder For You”
Rather than saying “Great job” or nothing at all, try “I really appreciate the amount of thought and effort you put into this project, thank you.”
Profit risks: People who do not feel appreciated are hard to retain, do not give good customer service, and feel less invested in the organization’s success.
“We Know Our Jobs Better Than You Do”
Once you can accept that there are skills you do not have. you can focus on what will make real money.
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks yo
Here’s a true story I’d like to share about doing the right thing—even when her job was at stake.Her name is M. and she is an attorney who manages the legal department of an insurance company. As my coaching client I supported her through a really challenging ethical dilemma with her boss. She
4. Instruct the employee on what to do if something goes wrong
5. Express your confidence that they will do a good job and get their buy-in.
Profit risks: Poor Quality, late delivery, and higher level people will be forced to clean-up. There is wasted time correcting errors or miscommunication.
“When You Give Us Detailed Praise, We Understand it, Remember it and Work Harder For You”
Rather than saying “Great job” or nothing at all, try “I really appreciate the amount of thought and effort you put into this project, thank you.”
Profit risks: People who do not feel appreciated are hard to retain, do not give good customer service, and feel less invested in the organization’s success.
“We Know Our Jobs Better Than You Do”
Once you can accept that there are skills you do not have. you can focus on what will make real money.
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks y
In all business turnaround situations there are certain steps that are commonly taken to change the fortunes of a failing business.The owner of a less than successful business may require professional expert help to arrest the business demise and to create value for the organization. The task o
“When You Give Us Detailed Praise, We Understand it, Remember it and Work Harder For You”
Rather than saying “Great job” or nothing at all, try “I really appreciate the amount of thought and effort you put into this project, thank you.”
Profit risks: People who do not feel appreciated are hard to retain, do not give good customer service, and feel less invested in the organization’s success.
“We Know Our Jobs Better Than You Do”
Once you can accept that there are skills you do not have. you can focus on what will make real money.
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks y
All over the world I teach people how to serve, surprise and delight their customers – how to keep them coming back for more.But once in a while a client asks, ‘Should we keep every customer, no matter what they do, or what they cost?’My answer: Absolutely not!Some paying customers
Profit risks: People who do not feel appreciated are hard to retain, do not give good customer service, and feel less invested in the organization’s success.
“We Know Our Jobs Better Than You Do”
Once you can accept that there are skills you do not have. you can focus on what will make real money.
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks y
Several years ago, I was sitting in my high school guidance counselor’s office because I want to find some help about my future career. I really had no idea about what I want to be when I grow up, so it was quite a daunting experience. I need career advice because I was a bit overwhelmed by the huge nu
Profit risks: You aren’t letting the best person for the job do the work thereby compromising the product and service.
“You Do Too Much”
Most people are capable of more than you think they are but if you insist on micro managing or doing tasks yourself, you will never find out just how much.
Profit risks: Micro managers never have time to look at the big picture and are constantly putting out fires. Good workers get bored, insulted or leave. You are too valuable to be completing tasks a $10 an hour person could be doing very well.
“There are Slackers We Wish You’d Get Rid Of”
Everyone knows X doesn’t pull his/her weight, is late, calls in sick, dumps work on others, is negative or is just incompetent. You may be the last to know but your staff wants (expects you) to do something quickly and decisively.
Profit risks: Poor Performers cost you money. They drag down morale and become the focus of gossip. Employees want you to do something before they pick up the low productivity habits and negative attitude of their coworker. Walk around, see what is happening, and ask questions. Have a confidant. Be slow to hire and quick to fire.
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