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Five Customer Service Points for a Credentialing Service
Quality credentialing verification organizations (CVO’s) create an environment beyond simply generating credentialing reports for medical providers. A CVO with good customer service responds quickly to questions; has trained staff that is assigned to a particular client; can streamline the credentialing process; has good technology resources; and offers extra support, such as internal audits and tracking license renewals. An emphasis on customer service means that the CVO can supply substantive information and support to establish a true working relationshi

uation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you ha

Managing Change - Trust, Integrity and Change
Imagine sitting in an HR Managers office, a Director of Human Resources discussing a change project gone bad and he tells you, “I’m glad I travel, I hate people coming in to my office.” That actually happened on one project and the guy worked for a big, glamour Company and was in charge of a large division of the outfit. As a partner of mine said when I was relating the story, “He must be the Director of Non-Human Resources.Yet I see it everywhere I go. In the case above the change was major, the moving of the headquarters to another site a world away

Many of you conduct year end performance evaluations with your employees. In this article we will presume that these have been positive experiences for both you and your employee and that you mutually agreed upon opportunities for growth, development, and improvement. As you look back over the past year did you see progress toward the achievement of those opportunities or did the employee start off enthusiastic but soon returned to the old way of doing things or behaving? Are you wondering why? Well first let’s agree that nearly every employee truly wants to do a good job and gain the approval of their employer. Those rare birds that don’t are another discussion entirely. That means that when employees aren’t giving us what we ask of them we need to evaluate our systems and pinpoint the systemic problem. So what could possibly be wrong with our performance evaluation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you ha

Self-Marketing: The 'I' Focus
Ever had one of those conversations where you wondered what the topic was and the only word you could identify was “I”?As a marketer, I often recommend marketing yourself. However, there comes a point, rather quickly in any conversation when the other person tires of hearing “I”. So, the problem is…How’s the weather over there? Is there life after “I”? Can we change the topic? Is there someone else who wishes to speak now? Check please?If the only person you are qualified to discuss is yourself, your listeners will be heading for t

unities for growth, development, and improvement. As you look back over the past year did you see progress toward the achievement of those opportunities or did the employee start off enthusiastic but soon returned to the old way of doing things or behaving? Are you wondering why? Well first let’s agree that nearly every employee truly wants to do a good job and gain the approval of their employer. Those rare birds that don’t are another discussion entirely. That means that when employees aren’t giving us what we ask of them we need to evaluate our systems and pinpoint the systemic problem. So what could possibly be wrong with our performance evaluation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you ha

Should Lawyers be allowed to Complain against Franchisors
So many lawyers want to run the law, play jury, policeman, regulator and judge in the franchising industry. What is amazing about this is that they have already hijacked the law to serve their will and pocket book in such a self-serving way that it seems unfortunate indeed.I have seen regulators attack a company and fail to renew an application, start an investigation, find nothing and then not even question the attorney who made the complaint who indeed was on retainer with a competitor. This may sound like it is not a common occurrence, but in my re

e old way of doing things or behaving? Are you wondering why? Well first let’s agree that nearly every employee truly wants to do a good job and gain the approval of their employer. Those rare birds that don’t are another discussion entirely. That means that when employees aren’t giving us what we ask of them we need to evaluate our systems and pinpoint the systemic problem. So what could possibly be wrong with our performance evaluation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you ha

Traits of a Leader: First Lead Yourself
Strong leaders understand that to successfully lead others they must first be able to successfully lead their own lives. Being the leader of your life takes the following: self-awareness, humility, maturity, self-confidence, and objectivity. It also takes the ability to receive criticism from others and accept that you may not always be right or may not always have the best answer. Most of all there must be an openness to learn and change.Here are seven things you can focus on to lead yourself first:1. Balance external forces with your own

ther discussion entirely. That means that when employees aren’t giving us what we ask of them we need to evaluate our systems and pinpoint the systemic problem. So what could possibly be wrong with our performance evaluation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you ha

Why Having A Niche Automatically Boosts Your Credibility - Become The Expert by Getting Focused
Yes, yes, we've heard it all before... loads of life coaches, consultants and therapists are struggling to make a decent living but still stick at it because they love their job.Want to know why nearly every coach or consultant out there will always struggle?...if you're one of them then you're not going to like this one little bit...It's a lack of CREDIBILITYBUT before you hit the DELETE key just bear with me...This lack of CREDIBILITY has a cause...lack of FOCUS.If I have a particular thing I'd like to impro

uation process?

Given that only 3% of the entire population knows how to truly set and get goals, goal getting may be a big part of the problem. If you and your employee(s) haven’t truly established a plan, you have a low probability for success. So let’s review how to help your employees get their goals. One of the most important elements is making sure that the employee writes their own goals. They need to own their goals. That will never happen if you or someone else sets their goals for them. Here are some guidelines to help your employees move closer to goal getting:

1. Written – Have the employees make sure their goals are written, specific, measurable, achievable, challenging, and that you have a mutually agreed upon target date. Now is the time to get them to come up with goals that will enable them to contribute to the overall organizational/departmental plan.

2. Balance – Encourage them to establish goals for their personal life as well. This will help them to achieve balance in their lives so that they don’t burn out and get frustrated from feelin

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HR employees have been trained to hire quality employees. Have you considered how to hire the right HR staff for your organization should a vacancy occur? Hiring the right HR staff is key to your organization's success, or it could be your biggest nightmare.

Article describes how to obtain federal government small business loans quickly and easily.

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