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Add You - What Is Leadership Anyway?
Many of us have heard of the current trend for businesses to become ‘customer-centric’, that is, to put the customer at the centre of our business in terms of our strategies, actions and processes. For most of us, old truths still hold good, such as it’s easier and more profitable to sell to existing customers than to find new ones. In practice, organisations are increasingly setting themselves strategies to measure and ensure customer retention, and charging their staff to be more customer-focused and service-oriented. Many organisations now approach the ‘lifetime value’ of customers (calculated as the typical number of purchases per year multiplied by the average purchase value multiplied by t
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can t
No matter how hard you try, in business you simply can't please everyone. You could have a highly trained customer service squadron and an award-winning product, but still you'd have some buyers who just weren't happy. The bad news is that unhappy customers are more eager to share their experiences than happy ones which could spell disaster for your business.There is good news, however. Unhappy customers who receive satisfaction can become your biggest allies. The trick, of course, is discovering how to satisfy their needs so efficiently that they'll forget whatever caused their disappointment in the first place. Here are some ways to make that happen:1) Be a Good ListenerWh
According to James MacGregor Burns, who authored the Nobel prize-winning book Leadership, there are at least 130 current definitions of leadership; while Warren Bemis and Burt Nanus, in their book Leaders, claim there are at least 350. Here are a few:
· We have conceived of leadership…as the tapping of existence and potential motive and power basis of followers by leaders, for the purpose of achieving an intended change…
· Though leadership may be hard to define, the one characteristic common to all leaders is their ability to make things happen…
· Leadership can be defined as the will to control events, the understanding to chart a course and the power to get a job done, cooperatively using the skill and abilities of other people…
· Leadership is the ability to get men and women to do what they don’t want to do and like it…
· Leadership appears to be the art of getting others to want to do something you are convinced should be done…
The world is changing at the speed of light. Everything is being touched by this accelerated pace of change. No person, entity, industry, profession, and no part of the world or any business can escape the relentless pull of the future into the present moment.
Business leaders need to chart an effective course into the future even though they don’t have a clue what their organizations will look like tomorrow let alone next year. Many business leaders are mired down in philosophies, strategies and approaches that were the standards held years ago when the rules and the world was more predicable.
The rules are changing – and the rules that are determining the rules are changing.
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can to
Magazines are just like newspapers that are intended to provide significant information to the readers. However, what makes it different from the newspaper is the fact that magazines are often issued every week, or twice a week or every month. The cover of the magazine usually indicates a date which is later than the date when it was actually produced. The usual feature of a magazine is that it is printed in a paper that is coated with color and is fastened with a soft cover. The magazines are usually found in newsstands and book shops.Now if you’re thinking of making a magazine as your means of boosting up your marketing efforts, then you’ve got the right choice. But when you make a maga
· Though leadership may be hard to define, the one characteristic common to all leaders is their ability to make things happen…
· Leadership can be defined as the will to control events, the understanding to chart a course and the power to get a job done, cooperatively using the skill and abilities of other people…
· Leadership is the ability to get men and women to do what they don’t want to do and like it…
· Leadership appears to be the art of getting others to want to do something you are convinced should be done…
The world is changing at the speed of light. Everything is being touched by this accelerated pace of change. No person, entity, industry, profession, and no part of the world or any business can escape the relentless pull of the future into the present moment.
Business leaders need to chart an effective course into the future even though they don’t have a clue what their organizations will look like tomorrow let alone next year. Many business leaders are mired down in philosophies, strategies and approaches that were the standards held years ago when the rules and the world was more predicable.
The rules are changing – and the rules that are determining the rules are changing.
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can t
Nothing on earth can bring humanity together than the Olympic Games. It also applies that nothing can bring global business together than the quadrennial meet.Last weekend, the mountain city of Turin, host to Italy’s industrial revolution and the holiest relic in Roman Catholicism, became host to more than 2,000 athletes from some 88 participating nations.The twentieth edition of the Olympic Winter Games, like other Winter and Summer Olympiads, also brought in a host of businesses. These companies collaborate with the local government of the host city with guidance from the International Olympic Committee to ensure a successful staging of the sports meet.How does funding fun
· Leadership appears to be the art of getting others to want to do something you are convinced should be done…
The world is changing at the speed of light. Everything is being touched by this accelerated pace of change. No person, entity, industry, profession, and no part of the world or any business can escape the relentless pull of the future into the present moment.
Business leaders need to chart an effective course into the future even though they don’t have a clue what their organizations will look like tomorrow let alone next year. Many business leaders are mired down in philosophies, strategies and approaches that were the standards held years ago when the rules and the world was more predicable.
The rules are changing – and the rules that are determining the rules are changing.
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can t
KNOW WHAT YOU NEED Understand how you intend to use business financing, how much funding you need and how you intend to repay the loan. Be able to communicate this clearly and confidently with prospective lenders.UNDERSTAND YOUR CURRENT SITUATION If you are an existing business, are you profitable, and does your balance sheet have positive equity? What does your credit look like? Have a clear understanding of any existing liens and lien priority. Know your credit score and answers to derogatory credit issues (liens, judgments, slow pays, collection actions) before presenting your application. If there have been credit, profitability or equity issues in the past, present a credible ar
The rules are changing – and the rules that are determining the rules are changing.
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can t
Do Online Surveys Really Pay?Anyone and everyone seem to be making a "paid surveys" website now-a-days. Not that it is difficult to make one, it is just a matter of some basic skills and a few hours of time, and they are raring to go. Most of these websites have single most intent – to make you pay to be a member, so that they would render you the service of pointing you to other URL's, where you can find and fill out surveys that pay. If you fall for them, you will find that they lead you to URL's of companies that have long ceased to exist or to websites that would ask you to pay again to join their websites.These websites charge anywhere between $30-$100 in fee for accessing the
We are living in a crazy, frenzied time in history. The roller coaster left the starting point several years ago and it is poised for yet another rapid decent - challenging what we know, believe, feel and have forecasted. The smooth ride of the past is nothing more than a distant memory for most of us. Never again will we know what is around the next corner or where or how the ride will end.
How, then, can today’s executive, business owner and manager predict what their vision of what tomorrow will look like with any degree of accuracy? It’s anybody’s guess what the next several years will create, manifest, modify, re-define or even destroy. What you can do is: stay loose, flexible, positive and optimistic. What you want to avoid is: remaining stuck in yesterday’s paradigms, attitudes, philosophies and strategies.
What are some of the specific things to avoid as we move like a bullet into the future? Believing that what worked last year or yesterday will work today or tomorrow. Thinking that what you thought about the future yesterday will come to pass. Status-quo thinking. Conventional wisdom or thinking. Using yesterday’s results as a benchmark for tomorrow. Refusing to think out of the box.
I suggest you spend some time considering how all of this is impacting your ability to manage successfully?
Let’s wrap this up with what I believe are eight of the most common leadership myths. By the way I have a new CD available called 8 Leadership Myths. If you want to order it give me a call. I guarantee it will help you better understand where your leadership skills are either effective or lacking.
1. Position or title does not equate to leadership. Just because you may be the CEO, President or a department head does not mean you have leadership attitudes or ability. There are a lot of people running organizations today whom I would not classify as good or even acceptable leaders.
2. Tenure or longevity does not equate to effective leadership capabilities. Just because you may have been with your organization for over thirty years does not mean you are an
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