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    Making the Connection: Customer Relationships That Build Your Business
    Have you ever wondered why you often find a coupon tucked inside your cereal box, or get invited to a customer preview sale at your favorite department store? Those companies know that their existing customers are the best - and most profitable - customers they'll ever have. So it's not surprising that they'll do whatever they can to keep these customers happy and coming back again and again.Believe it or not, the same concept holds true for your art career. While you don't want to ignore potential customers, you'll find that when you pay a little more attention to
    e “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your clie

    9 Tips On Handling Complaints
    Let's be honest. Complaints are a reality of business. Every company, no matter how great, responsive, or caring, receives some number of complaints - email, phone calls, letters, blog posts, etc. It's inevitable; you can't keep all people happy all the time.Sometimes the complaint hurts. Sometimes it's personal. It especially hurts when you have a different opinion of the situation, when you realize you're dealing with perception. It's frustrating.So, what do you do?Here's my quick list:1. Listen. Let the person at the other end of complaint be
    Depending on who’s counting, there are between 18 million and 38 million home-based business operating in the United States. (1)In fact, over 52% of all small businesses are home-based. (2)And the phenomenon is growing. Clearly, more and more people are discovering the satisfaction and financial reward of business ownership and the advantages of working from home.

    However, along with these advantages come a number of potential problems. One of the most persistent issues for home-based workers is the simple fact that they are conducting a professional activity from their home. The ideal situation is to create a good balance between your work life and your home life even when the commute has been reduced to walking from one room to another.

    Get dressed for work It’s great to spend the day working in your bathrobe but many people say that when they are dressed for leisure, their attitude, voice presence on the telephone and work habits become leisurely as well.

    Get a separate phone line It’s hard to project a professional image when your voicemail says, “Hi, you’ve reached GJT Catering and also the home of Gail, John, Timmy and Scout (woof, woof). Please leave a message.” Potential clients may worry that their message will be received by Timmy, not Gail or John, or whoever is actually the business owner. Plus, on a shared line, you may miss calls when the line is tied up with family issues.

    Keep regular hours Keep regular business hours or at least say that you do, even if you’re more likely to produce those corporate communications at odd hours of the night. Clients like to know how they can reach a business owner and are often uncomfortable calling in the evening when they know it’s a home business. (Of course, there are also those clients who believe that because it’s a home business, you are available 24/7.)

    The second big reason is, especially if you’re a mom, working from home can translate to other people as “available during the day” for PTO activities, child pickup and snow day babysitting while “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your clien

    You Work For Your Customers
    A company’s primary objective should be to serve its community.This isn’t some liberal, utopian, socialistic, touchy-feely sentimentality. This is a too little recognized and often overlooked factor in a company’s long-term success. The reason it is hard to believe is because we are confronted with daily headlines about greedy CEOs, profiteering multi-nationals and selfish companies of all sizes.The reason it is hard to follow is because too many business people take short-term views of their business. They don’t care what happens to the company, the product o
    they are conducting a professional activity from their home. The ideal situation is to create a good balance between your work life and your home life even when the commute has been reduced to walking from one room to another.

    Get dressed for work It’s great to spend the day working in your bathrobe but many people say that when they are dressed for leisure, their attitude, voice presence on the telephone and work habits become leisurely as well.

    Get a separate phone line It’s hard to project a professional image when your voicemail says, “Hi, you’ve reached GJT Catering and also the home of Gail, John, Timmy and Scout (woof, woof). Please leave a message.” Potential clients may worry that their message will be received by Timmy, not Gail or John, or whoever is actually the business owner. Plus, on a shared line, you may miss calls when the line is tied up with family issues.

    Keep regular hours Keep regular business hours or at least say that you do, even if you’re more likely to produce those corporate communications at odd hours of the night. Clients like to know how they can reach a business owner and are often uncomfortable calling in the evening when they know it’s a home business. (Of course, there are also those clients who believe that because it’s a home business, you are available 24/7.)

    The second big reason is, especially if you’re a mom, working from home can translate to other people as “available during the day” for PTO activities, child pickup and snow day babysitting while “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your clie

    Entrepreneurialism - Passion Equations
    “Don't ask yourself what the world needs; ask yourself what makes you come alive. And then go and do that. Because what the world needs is people who have come alive.” –Harold WhitmanThe world in which we live is filled with frightened people. Life has a way of driving the passion for life out of us. If you are reading this because you have an interest in entrepreneurialism then you must have either spark of life or a dream demanding release. Otherwise you would not be here. Have you found an idea you love?"To love an idea is to love it a little more than one
    ard to project a professional image when your voicemail says, “Hi, you’ve reached GJT Catering and also the home of Gail, John, Timmy and Scout (woof, woof). Please leave a message.” Potential clients may worry that their message will be received by Timmy, not Gail or John, or whoever is actually the business owner. Plus, on a shared line, you may miss calls when the line is tied up with family issues.

    Keep regular hours Keep regular business hours or at least say that you do, even if you’re more likely to produce those corporate communications at odd hours of the night. Clients like to know how they can reach a business owner and are often uncomfortable calling in the evening when they know it’s a home business. (Of course, there are also those clients who believe that because it’s a home business, you are available 24/7.)

    The second big reason is, especially if you’re a mom, working from home can translate to other people as “available during the day” for PTO activities, child pickup and snow day babysitting while “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your clie

    Forget Culture, Change Behaviours
    Margaret Thatcher once declared: “There’s no such thing as society. There are only individual men and women, and there are families.” You wouldn’t expect anything less from the Iron Lady sitting on the right-hand side of the right political arena, where individualism is king and collectivism is bad for your health. Whether the former UK prime minister really believed what she was saying to the letter or was just using it as a strong point in defense of her Tory ideology of individualism, I don’t know. But the world heard her and responded with varying degrees of horr
    y to produce those corporate communications at odd hours of the night. Clients like to know how they can reach a business owner and are often uncomfortable calling in the evening when they know it’s a home business. (Of course, there are also those clients who believe that because it’s a home business, you are available 24/7.)

    The second big reason is, especially if you’re a mom, working from home can translate to other people as “available during the day” for PTO activities, child pickup and snow day babysitting while “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your clie

    A Neglected Challenge of Business
    “Innumerable Web sites and charts and graphs used in business are just mush to me,” said Jim Doane. Font colors and background colors make the reading impossible for Doane. He is one of the two in one hundred males (and rare females) who is severely affected by color vision deficiency (CVD) or colorblindness. He, like most people so affected, does see blue and yellow, so he is not “blind” to color.Web developer Ed Nolan keeps people like Doane in mind. He has an unusual occupation, especially for someone with CVD. Nolan is one of the 1:12 males affected (1:200 femal
    e “working moms” go off to their places of employment. Of course, it may be that part of the reason you work from home is precisely to be available for these activities. If so, just be sure that you have defined the parameters by advertising your “work hours” then adjusting at your own discretion.

    Keeping regular hours is also a good way to tell yourself it’s time to quit and get in some personal or family time.

    Maintain a barrier between your work space and your home space Even though your client may say they understand, no business person really wants to have a telephone conversation with someone whose child is audible in the background. This very typical scenario will lead your client to wonder if you can really pay attention to what they are saying when there are clearly family issues going on at the same time. The ability to shut a door and limit the sounds of home life will lend a much more professional tone to your business.

    On the other hand, a door or some other barrier allows you to walk away from the job when it’s time to re-enter family life without being tormented by the piles on your desk or the lure of the computer screen.

    Get some exercise and stay out of the fridge Some people who begin to work from home find that they can better schedule exercise because their time is their own. However, for many, they are no longer walking up the stairs to the office, taking a stroll through the park at lunch or stopping by the gym on the way home. Moreover, the fridge is available, the food is free and no one’s looking. The stress of being a business owner combined with the change in lifestyle can create a less healthy lifestyle. Do yourself a favor and make exercise and healthy food a part of your home office routine.

    Take advantage of the advantages It’s great to be able to take a break from your work, pay a few bills, put a chicken in the oven and take a minute to check in with your teen when he gets home after school. Take advantage of these perks without guilt; you deserve to enjoy your work-at-home life.

    For more information and clarification contact:Alan Masters800-795-6823 Toll Free530-318-6971 Cell Http://www.AlanMasters.com Website AlanMasters@Ameriplan.net email 1 Tappendorf, Julie, “Regulation of Home-Based Business”, Property Writes, Third Quarter, 2006

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