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  • Add You - The 7 Principles of Business Integrity

    How To Double Your Business in 2006, Part I
    Two years ago, I was struggling to make a living and my business was failing. The bills were piling up, and I started to think that it was time to find a job. I will never forget the moment when the light bulb went on in my head and I understood what was wrong.My business doubled that year, and has more than doubled over the past year. How did I do it?If you are serious about doubling your business in 2006, read on. I want to share with you the basic concepts that have helped my business explode since those dark days two years ago.I still remember the conversation that changed my thinking and my business. I was talking to a sales person who was trying to sell me something for my business and he said to me “the sales person who is the most successful is not the one who closes the
    e and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. W
    Positive, Proactive Communication
    Every insurance company in the world is concerned about ‘persistency’, keeping policies in force by making sure clients pay their premiums year after year.A small increase in persistency can yield a very large boost in company profits.I have policies with several insurance companies. Every year I am stunned by the incredibly impersonal notices I receive stating: ‘Premium Due’.These communications seem to regard me as nothing more than an account number, a payment amount and a due date. As a prospect, I was engaged as a real person with needs and concerns, hopes and dreams. I was treated as a valued partner in the necessary world of personal financial planning.Now that the policy is in force, I am just an invoice.Here’s what I would much prefer. (If you have an insurance
    If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters. -- Alan K. Simpson

    If I were to ask you what attribute is the most influential in regard to the success of a business, would you know immediately which one is the most important? Based on my many years as a business owner and entrepreneur, I have discovered that at the very top of the list is the distinguishing quality of integrity. Without integrity at the helm of a company, a business is usually short-lived. In fact, when business integrity is present throughout the deepest layers of a company and not just at its surface, it becomes the heart and soul of the company’s culture and can mean the difference between a company that succeeds and a company that falters.

    The Internet’s Immeasurable Impact on the Marketplace!

    The importance of integrity has always existed among the business community, but in recent times has been shown as falling short. It is the Internet’s immeasurable impact on the global marketplace that is now making the expression of integrity, reliability and credibility extremely important. Furthermore, the consequence of global competition means that customers will simply not consider a company that shows any less than the highest level of integrity. Since there is a wealth of competitive companies easily available and accessible via the Internet, there is in fact no need to accept anything less than the best.

    Where Does Integrity Start?

    In an effort to build upon a foundation of integrity, the first requirement would be to establish excellent rapport with clients. Based on many years of study, the best and most practiced method for achieving rapport is by way of Relationship Marketing. Just as it sounds, Relationship Marketing is founded on the single and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. W

    Heaven or Hell
    Have you ever found yourself in the wrong job or career? I think it is fair to say that we have all had that experience. This is actually a good thing if you’re conscious of it.I ran into a good friend of mine a few weeks ago. I’d remembered that she was going after a new position so I asked her if she’d gotten it. Her response, Yes, and I hate it! I asked her if it was just the typical fear that can come with a career change and the accompanying sharp learning curve as you develop the new skills. Apparently that wasn’t the problem because she found the job quite simple. As it turns out the very reason she went after the position is the reason she hates the job. Her previous job involved shift work and had grown tired of graveyard shifts so she went after a nice 8:00 am to 5:00 pm Monday to Friday
    the helm of a company, a business is usually short-lived. In fact, when business integrity is present throughout the deepest layers of a company and not just at its surface, it becomes the heart and soul of the company’s culture and can mean the difference between a company that succeeds and a company that falters.

    The Internet’s Immeasurable Impact on the Marketplace!

    The importance of integrity has always existed among the business community, but in recent times has been shown as falling short. It is the Internet’s immeasurable impact on the global marketplace that is now making the expression of integrity, reliability and credibility extremely important. Furthermore, the consequence of global competition means that customers will simply not consider a company that shows any less than the highest level of integrity. Since there is a wealth of competitive companies easily available and accessible via the Internet, there is in fact no need to accept anything less than the best.

    Where Does Integrity Start?

    In an effort to build upon a foundation of integrity, the first requirement would be to establish excellent rapport with clients. Based on many years of study, the best and most practiced method for achieving rapport is by way of Relationship Marketing. Just as it sounds, Relationship Marketing is founded on the single and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. W

    Tips on How to Write High Impact Letters of Recommendation
    Congratulations. You’ve been asked to write a letter of recommendation for an employee or colleague. This person values your opinion of him or her, and you’d be glad to help them advance. The problem is you’re unsure of what to say or how to say it! Here are four tips to keep in mind when preparing your recommendation.1. Ask the employee about the new position they are applying for. What types of job duties are involved? What sort of characteristics are they looking for in a good employee? In your letter, describe certain instances where this employee or colleague really shined – such as staying late to complete a mission-critical project, working diligently to help a customer make a product decision, providing thorough technical support or service, and so on. These specific situations
    unity, but in recent times has been shown as falling short. It is the Internet’s immeasurable impact on the global marketplace that is now making the expression of integrity, reliability and credibility extremely important. Furthermore, the consequence of global competition means that customers will simply not consider a company that shows any less than the highest level of integrity. Since there is a wealth of competitive companies easily available and accessible via the Internet, there is in fact no need to accept anything less than the best.

    Where Does Integrity Start?

    In an effort to build upon a foundation of integrity, the first requirement would be to establish excellent rapport with clients. Based on many years of study, the best and most practiced method for achieving rapport is by way of Relationship Marketing. Just as it sounds, Relationship Marketing is founded on the single and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. W

    Let Your Client's Know Your Customer Service Expectations
    At American Retail Supply, we make mistakes. We spend lots of time and money to make our procedures as efficient and foolproof as possible, but we still make mistakes. So, where do I get off writing these columns that so often highlight the need for Exceptional Customer Service?While nobody likes to be at the receiving end of a mistake, we all know that people make mistakes. Exceptional Customer Service requires that we learn from these mistakes and take action to reduce or eliminate them, but what really brings customers back is your response when you mess up.Here are a few points to consider as you examine your customer service. Can your front line people solve the huge majority of your customer’s problems? You’ve heard it from me before and if you read this colum
    nd accessible via the Internet, there is in fact no need to accept anything less than the best.

    Where Does Integrity Start?

    In an effort to build upon a foundation of integrity, the first requirement would be to establish excellent rapport with clients. Based on many years of study, the best and most practiced method for achieving rapport is by way of Relationship Marketing. Just as it sounds, Relationship Marketing is founded on the single and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. W

    10 Keys to Stay Motivated And On Top Of Your Game
    What do you dream about? Do you have dreams of building a blockbuster business, material wealth, taking great vacations, writing the next bestseller, or contributing to the lives of others? Whatever dreams you have big or small, staying motivated can sometimes be a challenge.Initially, many people hit the ground running towards their goals with great enthusiasm and determination. They keep up the momentum for a period of time and often lose steam, (emotionally, psychologically, physically, and spiritually) for a variety of reasons. That's just part of being human!Below are 10 ways to help you stay motivated and moving forward:1. Create a vivid and compelling vision of the dream you wish to achieve. Consider all the aspects of your life as if you were looking through a wide-angled lens
    e and most critical characteristic, known as “Integrity.” However, achieving true integrity with clients often leaves many an entrepreneur bewildered, grasping for techniques and strategies that guarantee their futures. But integrity is not something that can be grasped and then simply used. Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. Without question, others sense it and find it very attractive.

    The True Nature of Integrity!

    Now you are probably asking yourself, what is the true nature of integrity? There are in fact some very basic principles that surround the qualities of business integrity. At its core, integrity begins with a company leader who understands the qualities of integrity which then filters down throughout the company into every department and every member’s approach and attitude.

    In recent research performed by the Institute of Business Ethics- an organization which is among the world’s leaders in promoting corporate ethical best practices, it was found that companies displaying a “clear commitment to ethical conduct” almost invariably outperform companies that do not display ethical conduct. The Director of the Institute of Business Ethics, Philippa Foster Black, stated: “Not only is ethical behavior in the business world the right and principled thing to do, but it has been proven that ethical behavior pays off in financial returns.” These findings deserve to be considered as an important tool for companies striving for long-term prospects and growth.

    The following 7 Principles of Business Integrity are the basics of integrity and a good starting off place to consider. By integrating each of these principles within a company environment, the result will be nothing short of a major rebirth of the enterprise.

    Principle #1: Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize. Trust defined is assured reliance on the character, ability, strength, or truth of a business.

    Principle #2: For continuous improvement of a company, the leader of an organization must be willing to op

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