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Get Rid Of Your Boss
IntroductionHave you found yourself getting up in the morning and dreading going in to work? Is it because you’re tired of seeing that person with the sly, affected, and insidious smile? I know – that horrific person is your boss! Well, what if I told you of a way

ith your full name, and he then uses your first name through the remainder of the conversation.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is ol

Advertising and Public Relations India
Want to create a favorable image amongst audience, if your answer is yes; then simply go for companies offering advertising and public relations in India. There is a very thin line of differentiation between advertising and public relations in India as both are the means of

Once, in the middle of a major consulting assignment I chatted with two managers about the prior customer service training that they had sponsored for their staff.

With derision in his voice, one described the program as “Please & Thank You” training.

Well that’s pretty mindless and wasteful, I recall thinking.

But now, I have a different viewpoint. I believe every customer interfacing person should be taught the importance of saying please and thank you at least five times more often.

It was either Aristotle or Plato who reportedly said that education is the one good thing in life that we can’t get too much of, though I don’t think they encountered chocolate.

But we can definitely add to that short list, courtesy.

Customers love hearing please and thank you, repeatedly, because it makes them feel important. And by uttering these words, we remind ourselves who comes first, in business.

Over the years, there has been a steady democratizing of the employee-customer relationship, and I’m not sure it has been that productive. One sign of it is when a banking CSR asks you who he is speaking to, and you reply with your full name, and he then uses your first name through the remainder of the conversation.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is old

Great Advice for Brand Recognition
How To Get Your Brand Out Onto The MarketHow often do you meet someone and then don’t remember their name after they tell you? For most of us this happens often. We need to ask again, ask around or wait till we see them again to learn their name once

and wasteful, I recall thinking.

But now, I have a different viewpoint. I believe every customer interfacing person should be taught the importance of saying please and thank you at least five times more often.

It was either Aristotle or Plato who reportedly said that education is the one good thing in life that we can’t get too much of, though I don’t think they encountered chocolate.

But we can definitely add to that short list, courtesy.

Customers love hearing please and thank you, repeatedly, because it makes them feel important. And by uttering these words, we remind ourselves who comes first, in business.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is ol

How to Make More Job Contacts Faster, through Viral Marketing
Are you in the job market? Sick of every blog-byte cramming down your throat that you have to get out there and network? Feel like your traditional networking efforts have turned into a self-destructive waste of time? Online Social Networking (OSN), a form of viral m

is the one good thing in life that we can’t get too much of, though I don’t think they encountered chocolate.

But we can definitely add to that short list, courtesy.

Customers love hearing please and thank you, repeatedly, because it makes them feel important. And by uttering these words, we remind ourselves who comes first, in business.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is ol

Recruiting Is Like Opening a Box of Chocolates
You never know what you’ll get and sometimes what you get is not what you expected. But you always start the same way… First, you screen out the ones that are obviously not good. Second, you look at the remaining ones and you pick a few. Third, you give it a try.

hese words, we remind ourselves who comes first, in business.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is ol

College Grads - Maximize Your Benefits
So you’ve graduated from college. Congratulations, that’s no small feat. Now it’s time to roll out the resume and dive headfirst into the job market. Chances are you’ll endure your share of interviews and meet a few nice and not-so-nice people along the way before you get t

ith your full name, and he then uses your first name through the remainder of the conversation.

Who authorized him to take such a liberty?

Growing up, the etiquette I learned was that we use someone’s formal name, i.e. Dr. Mr. or Ms. along with the last name, if the person is older, if the person has higher status or power, if we have just met, or until we have been invited by that person to be less formal.

But again, the presumption is that we’re ceding authority and power to the customer. If we think we’re superior or equals, then I suppose we’ll dispense with this customary etiquette.

Some CEO’s like to invert the order of importance, saying that their employees come first, customers second, and stockholders, third. There’s nothing wrong with lionizing your staff, but does it have to come at the expense of other constituencies?

No matter, I’m sure front-line folks wouldn’t mind hearing please and thank you from their managers 500% more often, as well!

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You need people to run a business unless you happen to be a one-man-industry. So, if you have employees, you have payments to make, taxes to deduct from the salaries and send the deducted money to the state exchequer.

The interview process is very important. Thus, you will want to make sure that you handle it properly. Here are 5 tips on conducting a job interview.

In today’s business world, conflicts are inevitable, but they don’t have to be costly or time-consuming. If you manage people or projects, chances are that a majority of your day is spent resolving conflicts, settling disputes, or solving problems for other people. You may get to the point where you ask, “How am I supposed to get my job done when I am constantly putting out fires.”

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