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Add You - Can You Afford What Rudeness Is Costing Your Business?
Does Your Customer Talk Back To You?
What is your customer saying about you? Do you really know? Does your customer really know who you are?If you don't know what your customer thinks about you, your business, your product and your services, then you might as well close shop!A customer is the lifeblood of every business and you must always strive to be in tune with what your customer thinks and how they feel. Don't leave your customers unattended and in the dark. Invite feedback. Add a feedback form to your website or a simple "mailto:" link that looks something like this:"Questions? Comments? Send email to info@m...People love to give their opinion especially if they decide that your product or services, which they have purchased, ne
h rudeneWhat is your customer saying about you? Do you really know? Does your customer really know who you are?If you don't know what your customer thinks about you, your business, your product and your services, then you might as well close shop!A customer is the lifeblood of every business and you must always strive to be in tune with what your customer thinks and how they feel. Don't leave your customers unattended and in the dark. Invite feedback. Add a feedback form to your website or a simple "mailto:" link that looks something like this:"Questions? Comments? Send email to info@m...People love to give their opinion especially if they decide that your product or services, which they have purchased, ne
Using Hypnosis For Career Development
People struggle with career development issues no matter what industry they are in. Whether you are a doctor, a lawyer, a self employed business man, or some other type of business person, the pressure to succeed is great in any field. If you have been spinning your wheels for too long, then it might be time to take a step back and figure out what is holding you back. People like to throw out excuses as to why their career is taking so long to take off. These excuses don’t accomplish anything, though. They are simply a way to take the pressure off of yourself. The real reason why your career hasn’t taken off is because you have deep rooted issues in motivation or confidence.People who don’t go forward in their career a
Have you ever thought about how much rudenesPeople struggle with career development issues no matter what industry they are in. Whether you are a doctor, a lawyer, a self employed business man, or some other type of business person, the pressure to succeed is great in any field. If you have been spinning your wheels for too long, then it might be time to take a step back and figure out what is holding you back. People like to throw out excuses as to why their career is taking so long to take off. These excuses don’t accomplish anything, though. They are simply a way to take the pressure off of yourself. The real reason why your career hasn’t taken off is because you have deep rooted issues in motivation or confidence.People who don’t go forward in their career a
Forgot The Ad Budget? Don't Panic!
Bob is excited about his new business. He secured funding. He leased the building. He stocked it full of new gadgets. He hung the sign. He posted a banner on his window that reads,“Grand Opening!”. And now he stands behind the counter, waiting for customers to come flocking in. And he stands there. And he stands there. And he stands there.And then it hits him: No one knows about his shiny new store!I’ve seen new and even established businesses make this same mistake over and over again. Advertising is the last thing they think of. They assume that since their doors are open and the merchandise is on display, customers will come running in. But they won’t come. Not until they know how great your new busines
ever thought about how much rudeneBob is excited about his new business. He secured funding. He leased the building. He stocked it full of new gadgets. He hung the sign. He posted a banner on his window that reads,“Grand Opening!”. And now he stands behind the counter, waiting for customers to come flocking in. And he stands there. And he stands there. And he stands there.And then it hits him: No one knows about his shiny new store!I’ve seen new and even established businesses make this same mistake over and over again. Advertising is the last thing they think of. They assume that since their doors are open and the merchandise is on display, customers will come running in. But they won’t come. Not until they know how great your new busines
Investing Psychology
Let me share an inspirational story with you, a metaphor which was the catalyst of my personal growth financially and my very own paradigm shift.Busy working or being financially productive!Once upon a time a very strong woodcutter asked for a job in a timber mill, and he got it. The pay was really good and so were the work conditions. For that reason, the woodcutter was determined to do his best. His boss gave him an axe and showed him the area where he was supposed to work. The first week, the woodcutter cut down 18 trees. "Congratulations," the boss said. "Continue going that way!"Very motivated to hear the boss' words, the woodcutter tried harder the next week, but he only could bring 15 trees. The th
ught about how much rudeneLet me share an inspirational story with you, a metaphor which was the catalyst of my personal growth financially and my very own paradigm shift.Busy working or being financially productive!Once upon a time a very strong woodcutter asked for a job in a timber mill, and he got it. The pay was really good and so were the work conditions. For that reason, the woodcutter was determined to do his best. His boss gave him an axe and showed him the area where he was supposed to work. The first week, the woodcutter cut down 18 trees. "Congratulations," the boss said. "Continue going that way!"Very motivated to hear the boss' words, the woodcutter tried harder the next week, but he only could bring 15 trees. The th
Why is Good Customer Service So Important
It amazes me that in this day and age how some companies still do not understand the importance of good customer service. It seems many are focused more on saving money and less on keeping customers happy. Customer satisfaction leads to continued business, referrals, and customer loyality. Inadequate customer service does the exact opposite and ends up being an enormous burden on a company, which in the end will cost more in future sales and lost customers than what would have been saved in reducing support costs.Here is a perfect example. About six months ago I switched my telephone service over to a popular Voice-Over-IP provider. The savings for my family was be about $50 a month and with the explosion of cell phone
t how much rudeneIt amazes me that in this day and age how some companies still do not understand the importance of good customer service. It seems many are focused more on saving money and less on keeping customers happy. Customer satisfaction leads to continued business, referrals, and customer loyality. Inadequate customer service does the exact opposite and ends up being an enormous burden on a company, which in the end will cost more in future sales and lost customers than what would have been saved in reducing support costs.Here is a perfect example. About six months ago I switched my telephone service over to a popular Voice-Over-IP provider. The savings for my family was be about $50 a month and with the explosion of cell phone
What Do You Do When Change Happens?
When new exciting opportunities come along that could catapult your business forward, you may believe you have more time and no immediate urgency. Often, no action is taken, not even to study the business potential for the opportunity. Why? You have to think outside of your comfort zone to evaluate the opportunity. You know change would be required and everything is running smoothly right now, thank you.Each day brings new opportunities and challenges to your business. As a leader, you constantly face three options: going all out for the new opportunities, meeting challenges head on when they are still manageable, and doing nothing. In every case, whether explicit or not, you make a decision about how to deal with
h rudeness may be affecting your bottom line
When new exciting opportunities come along that could catapult your business forward, you may believe you have more time and no immediate urgency. Often, no action is taken, not even to study the business potential for the opportunity. Why? You have to think outside of your comfort zone to evaluate the opportunity. You know change would be required and everything is running smoothly right now, thank you.Each day brings new opportunities and challenges to your business. As a leader, you constantly face three options: going all out for the new opportunities, meeting challenges head on when they are still manageable, and doing nothing. In every case, whether explicit or not, you make a decision about how to deal with
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