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Add You - Is Anybody Listening?
Tactics'Tactics' is a term used in the military to describe a set of instructions or maneuvers used to engage in battle. I liken getting ahead in your Phone Screening for Employment
More companies now use phone screening for employment. This is done to trim down the number of applicants and determine who are really qualified for the next process which is the face-to-face inter
A few examples:
- At a Residence Inn, I was standing at a side exit waiting to run to my car in the pouring rain, when a maintenance worker offered to run out and get my car.
- When I got on the elevator, a bellman greeted me by name, smartly reading my conference name badge, and asked how my stay was going.
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
By continually raising the bar of service you provide, it makes
The search engine marketing industry has developed into a billion dollar industry and clients expect their agencies to get them involved. Ad agencies are now chasing the increased revenue generate
A few examples:
- At a Residence Inn, I was standing at a side exit waiting to run to my car in the pouring rain, when a maintenance worker offered to run out and get my car.
- When I got on the elevator, a bellman greeted me by name, smartly reading my conference name badge, and asked how my stay was going.
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
By continually raising the bar of service you provide, it makes
Advertising about a product or services has become one of the key aspects to survive in the business world. Precisely, marketing will enable a large audience to know about all about the products or
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
By continually raising the bar of service you provide, it makes
We are bombarded with thousands of marketing messages daily…on television and the radio, on the internet, in magazines and newspapers, on billboards and other signs, and even at the bottoms and on
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
By continually raising the bar of service you provide, it makes
When it comes to getting free links out for the world to find them, nothing has the power of writing and submitting articles. Nothing will kick your site rankings up so quickly and dramatically.sure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
By continually raising the bar of service you provide, it makes it more difficult for your competitors to stay with you. By the time they copy what you were doing last week, you are on to something bigger and better this week. As the old saying goes, second place is the first loser. Listen to your customers and employees and be the one who makes the competition suffer!
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