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    her customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    -----------------

    Tips to Maximize the Sale of Your Business
    Question: How can I maximize the amount of cash I receive when I sell my business?Answer: Acquire every last after tax dollar and get paid in cash. Also, follow three critical steps before proceeding:
    In Australia, Matt and two friends went to a fast-food drive-through for lunch. They wanted three separate orders as there were three in the car and no one had exact change.

    The order-taker replied, ‘I’m sorry sir, but we are only allowed to process two drive-through orders at a time.’

    ‘But there’s no-one behind us,’ they replied.

    The order taker repeated, ‘I’m sorry sir, but we are only allowed to process two drive-through orders at a time.’

    The driver asked, ‘You mean I can place two orders now, drive through and pick them up, then drive through again to get my last order?’

    ‘That’s right,’ the order-taker said. ‘If you want more than two orders please come inside or drive through again.’

    So Matt and his friends drove around the building to place their third order. In the time it took them to drive around the building, not one other car appeared. It was a pretty small building.

    Matt spoke to the manager on duty who repeated the same comments: ‘Our owner wants a maximum of two orders per car so we don’t slow down other customers.’ A noble decision, perhaps, but with one big flaw: there were no other customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    ------------------

    Make Your CV Come Alive - Identify Your Achievements and Keep them Updated
    Your CV is an important document but it can also be boring! Bring it alive by capturing real examples from all aspects of your life. When we apply for a job, we have to provide examples of our achievements,
    me.’

    ‘But there’s no-one behind us,’ they replied.

    The order taker repeated, ‘I’m sorry sir, but we are only allowed to process two drive-through orders at a time.’

    The driver asked, ‘You mean I can place two orders now, drive through and pick them up, then drive through again to get my last order?’

    ‘That’s right,’ the order-taker said. ‘If you want more than two orders please come inside or drive through again.’

    So Matt and his friends drove around the building to place their third order. In the time it took them to drive around the building, not one other car appeared. It was a pretty small building.

    Matt spoke to the manager on duty who repeated the same comments: ‘Our owner wants a maximum of two orders per car so we don’t slow down other customers.’ A noble decision, perhaps, but with one big flaw: there were no other customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    -----------------

    Career Development: It's Up to You!
    Now more than ever you need to take charge of your career! Our work environments are rapidly changing. Lifelong employment is a thing of the past and the threat of layoffs loom ahead. Organizations are no
    again to get my last order?’

    ‘That’s right,’ the order-taker said. ‘If you want more than two orders please come inside or drive through again.’

    So Matt and his friends drove around the building to place their third order. In the time it took them to drive around the building, not one other car appeared. It was a pretty small building.

    Matt spoke to the manager on duty who repeated the same comments: ‘Our owner wants a maximum of two orders per car so we don’t slow down other customers.’ A noble decision, perhaps, but with one big flaw: there were no other customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    -----------------

    I Want to Sell my Healthcare Information Technology Company - Just After This Next Big Sale
    You have made the decision to sell your healthcare information technology company. Maybe it was because your prospects are selecting the inferior product but superior safety of your brand name competitor. It
    , not one other car appeared. It was a pretty small building.

    Matt spoke to the manager on duty who repeated the same comments: ‘Our owner wants a maximum of two orders per car so we don’t slow down other customers.’ A noble decision, perhaps, but with one big flaw: there were no other customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    -----------------

    Medical Billing - XA0 Record Fields 1 Through 8
    In our previous installments of medical billing and the electronic transmission of claims, we touched on the topic of trailer records and the importance of record hierarchy. In this installment we're going
    her customers waiting.


    Key Learning Point
    --------------------------------------------------------------------------------

    Policies implemented for the good of the customers must be good for the customers, too.


    Action Steps
    --------------------------------------------------------------------------------

    Check your current policies in all areas of customer contact and concern. Look for lunacy, lost logic and loopholes. Make the changes required.

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