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  • Add You - Another Customer Service Training Article from Ron Kaufman

    What is an Advertising Blimp Balloon
    Most are familiar with hot air balloons but how many people know what a blimp is? A blimp is the fancy term for a balloon that is used in advertising campaigns. Still don’t know what it is?When you watch big sports events like the National Football League (NFL) Superbowl, do you see those big things floating in the air with the sponsors’ logo across it? Those are adver
    feel good providing quality service. Being in service takes a specific amount of your time to benefit
    Learn More About Where to Look for Real Online Jobs
    Many people are looking for real online jobs all over the world, the reason is because work at home is the ideal job for everyone. If you are looking for real online jobs and you do not know where to start, here are some tips:The first thing that you have to do is to visit online job forums, first because the people that you can find in these forums can help yo
    Kim in Colorado posed this question: ‘How do you find time to work on customer service when each day is already filled with seemingly impossible to complete tasks?’

    The answer lies in the difference between working in customer service and working on customer service.

    Working in customer service means taking care of your customers – always a good idea. Customers appreciate the attention and you feel good providing quality service. Being in service takes a specific amount of your time to benefit

    Making the Merger a Success
    I was reading an article on Seeds of Growth on how individuals impact the branding and goodwill of an organisation. I found it quite easy to parallel to what they were saying about Corporate Branding and what I call Company Culture.See I'm a consultant that helps companies with divestments, carve-outs, post mergers, or post acquisitions. After the deal is done, I'm usu
    s already filled with seemingly impossible to complete tasks?’

    The answer lies in the difference between working in customer service and working on customer service.

    Working in customer service means taking care of your customers – always a good idea. Customers appreciate the attention and you feel good providing quality service. Being in service takes a specific amount of your time to benefit

    Salvadore Dali Knew About Branding
    Dal? was born in Spain in 1904, and he was always outlandish and controversial. His name became an icon, and his works are unique and recognizable. Dali’s excellent job of branding himself resulted in his creating a brand like “Coca-Cola,” perennial brand. He is one of the only artists who became famous in his lifetime. As you know, many artists never receive recognition
    between working in customer service and working on customer service.

    Working in customer service means taking care of your customers – always a good idea. Customers appreciate the attention and you feel good providing quality service. Being in service takes a specific amount of your time to benefit

    Contract Cleaners - A Guide for Business Part 1
    Office cleaning in particular is the one area of contract cleaning which is extremely competitive. For cleaning companies bidding for contracts it can be virtually guaranteed that there will be someone out there who is willing to undercut you and put in a price solely to gain the contract. Should businesses simply go for the lowest quote or should they be looking for other th
    e means taking care of your customers – always a good idea. Customers appreciate the attention and you feel good providing quality service. Being in service takes a specific amount of your time to benefit
    How to Write a Tag Line - 10 Tips
    What Is a Tag Line?A tag line (also known as a “strapline”) is a punchy slogan that follows a logo or company name. For example, Jaguar’s tag line is “Don’t dream it. Drive it.” Or IBM’s “I think, therefore IBM.”The tag line evokes an image of the product or service whenever a person reads or hears it. It helps to establish a brand
    feel good providing quality service. Being in service takes a specific amount of your time to benefit a specific customer in a specific way.

    Working on your customer service is totally different. It means creating, changing, improving or fine-tuning the tools, systems and procedures you use when you are working in service for others.

    Here’s a personal example:

    Several years ago a magazine editor in Europe interviewed me by telephone for an article on ‘Building an Uplifting Service Cultur

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