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Add You - Breakfast Conversation - Mr. Demanding
What’s wrong with an objective on a resume? The problem with objectives on resumes is that a typical objective is self-centered and self-serving; therefore, it is useless. Instead of an objective, use a power statement.Let me illustrate what I mean by giving examples of both objectives and power statements. Here is a typical objective, one that HR personnel see on top of resumes all the time:“Customer Service Representative position allowing me to fully utilize my skills and attributes and providing professional advancement opportunities.”st to understand, then to be understood” really needs to be the guiding thought here.
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list o
Arrive on time. Dress well. Write a thank-you note. Don’t lie on the application. You have the job-hunting basics down, but the gods of employment have plagued your people with a drought. Whether you’re interviewing after a layoff, seeking a change of employment or documenting your futile interviewing plight to milk yet another unemployment check, be aware of these five deadly interviewing sins.1. Don’t get too friendly. You’re chatting with the interviewer, discussing professional experiences and swapping war stories; however, a relaxed
You know, the “Screamer” or the “Demander” or various other versions. My friend John and I were talking this morning about Mr. Demanding.
Usually you know when you are talking to Mr. Demanding, as the conversation starts with their expectations and a list of tasks to be completed. In addition the world runs on their time. Does this sound familiar?
Pity the poor customer service professional who does not take the time to really listen and then decide the best course of action with Mr. Demanding. Dr. Covey’s principle “Seek first to understand, then to be understood” really needs to be the guiding thought here.
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list of
One of the main problems people find with marketing, is the actual selling. How can you create ads which sell?Well there are tons of articles, and pay for e-books to help you create ad copy, but there is a free and easy way to create your own ads which sell, sell sell.Swipe themI don't mean word for word, not even close, but keep your eyes and ears open to ideas. We are all bombarded with adverts daily, and these are a goldmine to anyone trying to sell something.The hard work's already been done, ad men have been paid
You know, the “Screamer” or the “Demander” or various other versions. My friend John and I were talking this morning about Mr. Demanding.
Usually you know when you are talking to Mr. Demanding, as the conversation starts with their expectations and a list of tasks to be completed. In addition the world runs on their time. Does this sound familiar?
Pity the poor customer service professional who does not take the time to really listen and then decide the best course of action with Mr. Demanding. Dr. Covey’s principle “Seek first to understand, then to be understood” really needs to be the guiding thought here.
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list o
You’re just getting over the shock of having become unemployed. You know you need to begin a job search, but you may not know the best way to proceed, or where to start.More than likely, you will dust off your old resume and modify it to include your most recent job experience. Most people search the classifieds and Internet job sites for job openings matching their qualifications. They then submit their resumes to these postings. You will probably do the same with your modified resume.If you follow this routine, you will very likely expe
Pity the poor customer service professional who does not take the time to really listen and then decide the best course of action with Mr. Demanding. Dr. Covey’s principle “Seek first to understand, then to be understood” really needs to be the guiding thought here.
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list o
What if there was a way to make money sitting in traffic jams?How this for a free idea for you....Recently I was talking to a gentlemen about advertising, and finding 'other ways' to generate leads for our own small businesses. One technique that we both overlooked, is putting basic signage on your car (with a twist).After thinking about the upsides and the downsides of advertising on our cars... we worked out that permanent signage can be a major problem down the track. EG Potentially going out of business, once it's on your c
Pity the poor customer service professional who does not take the time to really listen and then decide the best course of action with Mr. Demanding. Dr. Covey’s principle “Seek first to understand, then to be understood” really needs to be the guiding thought here.
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list o
Running a business in Canada has always had its particular set of challenges. One of the biggest challenges has always been finding the right business financing. The market has been dominated by banks and institutions, which have very tough and strict lending criteria. Obtaining a business loan or almost any other type of business financing in Canada in pretty difficult. However, that is changing. Quickly.Recently, Canada has seen an increase in the number of independent financing companies that specialize in business financing. Some offer business
Here is the scenario. A vehicle is brought into the shop for repair. Mr. Demanding recites the list of tasks to be performed and “I need to have the vehicle back this week.” He makes no bones about the need for the vehicle and how important it is to him as “time is money and without this vehicle I am losing money.”
Our customer service professional can respond in several ways. He can be defensive and say something like “This is not a service we provide. (It actually is) I don’t think we can get it back to you in the time requested.” Or he can acquiesce and say “Sure, we’ll be able to handle that for you (and we’ll call you later and let you know that we can’t possibly meet the deadline) I’ll go ahead and start the paperwork.” In either scenario the outcome can only be bad.
The first response is blunt and does not offer a choice. It merely throws up
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