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    value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer

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    Having taught business management, marketing and customer service for many years I decided to write a short article the rights of the customer and how a dissatisfied customer should go about making a complaint. To read more articles about problem solving please visit our website at ITS Tutorial School – “A guide to problem solving”

    A customer has the following rights.

    • To find out information about a product
    • To choose a product
    • To buy a product
    • To get value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer y

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    ghts of the customer and how a dissatisfied customer should go about making a complaint. To read more articles about problem solving please visit our website at ITS Tutorial School – “A guide to problem solving”

    A customer has the following rights.

    • To find out information about a product
    • To choose a product
    • To buy a product
    • To get value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer

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    em solving please visit our website at ITS Tutorial School – “A guide to problem solving”

    A customer has the following rights.

    • To find out information about a product
    • To choose a product
    • To buy a product
    • To get value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer

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    ng rights.

    • To find out information about a product
    • To choose a product
    • To buy a product
    • To get value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer

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    value for money
    • To be satisfied and well looked after once the product has been purchased.

    If as a customer you are dissatisfied here is a simple list of actions you can take.

    Making a complaint

    1. Complain to the supplier of the goods or service as soon as possible. Always give the supplier the opportunity to put the matter right first. Bear in mind that if you leave your complaint for too long you may lose some of your legal rights.
    2. Make sure you take any receipt or proof of purchase with you. Don't part with this - in case you need it later.
    3. If the supplier is s

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