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Add You - Customer Service – Customers Serving Customers?
With all the doubletalk nowadays about brand strategy and the correct way to go about it, it’s no wonder so many companies are showing signs of brand schizophrenia. Brand experts would have us all believe that branding is either A.) very difficult and complex or B.) magic, created with mirrors and fairy d
There is a middle g
How many times have you been handed a business card and immeadetly got a negative impression on the person who handed you the card and the business they represent?All too often, small business owners tend to skip investing in getting a decent business card designed by professional corporate identity designers. T
Customer service is a very important aspect of your online business. Some businesses err on the side of too little interest shown to customers while others can be extremely overbearing and smother a new client until they consider a restraining order.
There is a middle gr
When people think of advertising, the first options are usually television, radio, newspapers and billboards. It never comes across the person’s head to use balloons, which happen to be the cheapest of all these methods.Why? Perhaps because these balloons are often regarded as accessories in birthdays, parties a
Customer service is a very important aspect of your online business. Some businesses err on the side of too little interest shown to customers while others can be extremely overbearing and smother a new client until they consider a restraining order.
There is a middle g
Before we discuss just what constitutes 'evil,' let's be brutally honest.Ad agency account people have very, very tough jobs. In actuality, they probably have the hardest positions there are to be had in the entire world of advertising.Why?Well, in addition to not being able to participate in 'ever
There is a middle g
That’s not you? Great! Bad habits are hard to break once the addiction gets hold of us. Been there. Gave up “smokes” long years ago but it took lots of willpower to kick the habit.FIRST THING IN THE MORNINGShould the question be asked? Is this YOUR best time of day or is ''night' your choice? Everyo
There is a middle g
There are several good reasons why office paper must be recycled. First, papers used in offices are usually high-grade, and it's a shame to see these quality paper reduced to waste. A staggering 77% of these papers are recyclable. Second, an average business office employee can produce a pound and a half of paper wast
There is a middle ground that can show your customers you care without pushing them to make an additional purchase. The struggle we all face in customer service is being able to adequately meet the needs of valued customers.
Certainly one of the best things we can do is respond swiftly and in the consumers best inte
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