Tags |
|
|
Links |
|
|
Add You - Building Staff Into A Team
Every successful office manager knows that the office, furniture or equipment is not necessarily the key to prosperity in the workplace, but the people working with them are more important. That is why many office suppliers are now aiming to provide much more than a nicely furnished office space, they also aim to provide the necessary services to accommodate and maintain office space.Many companies now offer full service and affordable solutions for different businesses. In addition, they may provide space for executive offices with stunning views that are suitable fo
L
Entrepreneurs work harder than most Americans. They spend countless hours and enormous amounts of energy trying to reach business and financial goals that are often elusive. They seem to be doing all the right things: attending seminars, scouring the latest business books, networking, guerilla marketing, hoping, and praying.We all know of business owners who go through the same motions yet they are far more successful and don't work nearly as hard. And, they seem to have more fun. Surely you've seen situations where two people are in the same business, sometimes withi
TELL ‘EM WHAT’S GOING ON
Whether a business is large or small, communication is always at the top of staff complaints. Most bosses assume this means they should talk more, but that’s only a small percentage of it. When you hire good people, one of the characteristics that makes them “good” is that they want to know they’re making a difference. How will they know they are doing that? They’ll know it when you build a system to keep them abreast of how the business is doing. Now, you don’t have to tell them everything, but you should keep them informed of the important stuff. “Like what?” you ask?
Well, how about the challenges the business is facing, new procedures you’re considering, or new twists the market is taking. You might let them know when you or other leaders are going to take time off, and even give them a little report when you get back. Tell them honestly how their work is affecting the success of the business; people want to know when they’re doing things right. By the way, if there are bad things going on, focus on the effect of those bad things (gossip, customer service issues, incomplete work) rather than pointing out individuals and ‘hanging it on them’. There IS a time to do such a thing, but it’s when you’re meeting one-on-one with the person involved, don’t point out individual problems in general meetings with other staff.
L
“Businesses with fewer than 20 employees have only a 37%chance of surviving four years (of business) and only a 9% chance of surviving 10 years. Restaurants only have a 20% chance of surviving 2 years. Of these failed business, only 10% of them close involuntarily due to bankruptcy and the remaining 90% close because the business was not successful, did not provide the level of income desired, or was too much work for their efforts.”–excerpt taken from an article written by Rob Holland, ‘Planning Against a Business Failure’As a new restaurant owner (or soon to
TELL ‘EM WHAT’S GOING ON
Whether a business is large or small, communication is always at the top of staff complaints. Most bosses assume this means they should talk more, but that’s only a small percentage of it. When you hire good people, one of the characteristics that makes them “good” is that they want to know they’re making a difference. How will they know they are doing that? They’ll know it when you build a system to keep them abreast of how the business is doing. Now, you don’t have to tell them everything, but you should keep them informed of the important stuff. “Like what?” you ask?
Well, how about the challenges the business is facing, new procedures you’re considering, or new twists the market is taking. You might let them know when you or other leaders are going to take time off, and even give them a little report when you get back. Tell them honestly how their work is affecting the success of the business; people want to know when they’re doing things right. By the way, if there are bad things going on, focus on the effect of those bad things (gossip, customer service issues, incomplete work) rather than pointing out individuals and ‘hanging it on them’. There IS a time to do such a thing, but it’s when you’re meeting one-on-one with the person involved, don’t point out individual problems in general meetings with other staff.
L
Most marketing people think of newsletters as quaint old things, like handwritten letters or mimeograph machines. While marketing is not immune to fads, newsletters are an absolute evergreen. After all, how can direct communication with your customers ever be a bad thing? And if you do it right, your customers will actually look forward to hearing from you!One reason newsletters are so hot is that no one is doing them. Some marketers may think they're hopelessly old school. Others may have tried to do them and failed (they're harder than they look). And still others a
Well, how about the challenges the business is facing, new procedures you’re considering, or new twists the market is taking. You might let them know when you or other leaders are going to take time off, and even give them a little report when you get back. Tell them honestly how their work is affecting the success of the business; people want to know when they’re doing things right. By the way, if there are bad things going on, focus on the effect of those bad things (gossip, customer service issues, incomplete work) rather than pointing out individuals and ‘hanging it on them’. There IS a time to do such a thing, but it’s when you’re meeting one-on-one with the person involved, don’t point out individual problems in general meetings with other staff.
L
Industry pros, magazines, and financial television shows trip over themselves highlighting the bold and new over the tried and true. But, one of the most powerful things that anyone can do to improve their finances and increase their financial savvy is also one of the oldest, most widely known and simplest financial disciplines.It's not sexy. It's not unique. It's not exciting. Yet, it's one of the most effective things you can do: Keep Track of Every Penny that Enters and Leaves your Life.Whether you keep track with a pencil and a pocket notebook, a PDA, creat
L
It can be extremely difficult to find your ideal job today. The working climate is very competitive, more so than it has been in the last few years, purely because of the introduction of temping or staffing agencies to help resolve problems in the workforce. There have not been enough individuals in certain industries to comfortably staff the various companies that struggle to run from day to day. Getting a job is easy enough if you choose the right agency, especially if you skills are in demand. A temporary secretarial job, for example, is a common one and can test your peo
LISTEN TO WHAT THEY’RE TELLING YOU
This is the second critical piece of good communication. Most business leaders are challenged for time, so planning for listening is important. Set up a bi-weekly or a monthly meeting for listening. You want to avoid a gripe session, so – especially at the beginning – carefully script it and stick to the script. It’s wise to take notes, and then to take action where action is called for. By the way, there’s nothing wrong with deciding that you are NOT going to do everything that staff would like, but it IS important to respect them enough to tell them face to face that you’ve decided not to, and why. Regular feedback is ESSENTIAL. In a small office, giving feedback about action taken on the past month’s concerns is enough. In a larger organization, you may want to post a bulletin board listing concerns and the action that followed them. One owner set up an actual team whose job was to follow up on staff concerns and see that action was carried through. Done in cooperation with the management, this is a very good idea. It’s important, though, that this type of team and leadership communicate regularly to avoid misunderstandings.
INVOLVE THE STAFF IN MAKING THE BUSINESS WORK
Everybody wants to be part of a winning team, good staff especially so. Once you’ve laid out the challenges that the business is facing in your “listening mee
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.addyou.info/article/128/addyou-Building-Staff-Into-A-Team.html">Building Staff Into A Team</a>
BB link (for phorums):
[url=http://www.addyou.info/article/128/addyou-Building-Staff-Into-A-Team.html]Building Staff Into A Team[/url]
Related Articles:
Grants Are Ideal For Capital Raising!
How to Improve Your Low Credit Rate
Improve Your People Skills With A Temporary Secretarial Job
Bookmark it:
|